19 categories · RankedUKG Pro
UKG Pro is a suite of human capital management software that covers payroll, HR, workforce management, scheduling, and time tracking · ukg.com ↗
13 more
Read the same way at every company size.
The standing depends on who is buying. Every model is asked the same questions for each company size.
No model named it for this buyer.
LeaveBoard is first at 18%.
Workday is first at 24%.
Why models recommend it
“UKG Pro is a top choice for mid-market companies looking for a reliable, all-in-one HR and payroll solution.”Mistral Small · Direct question · first choice
“Prioritize platforms like Rippling, UKG, or Dayforce that have large marketplaces”Qwen 3.7 Flash · Scale-constrained question · first choice
“Integrated suites that combine HR, payroll, and advanced analytics, ideal for enterprises needing end-to-end HR solutions.”Mistral Small · Comparative question · alternative
“Strong choice for complex hourly workforces, manufacturing, healthcare, or heavily shift-based businesses”Gemini 3.5 Flash · Scale-constrained question · alternative
What gives them pause
“platforms that users have had negative experiences with. Some of the platforms mentioned include ADP Workforce Now, Paycom, UKG, and Paycor.”Llama 4 Maverick · Negative question · warning
“One of the most frequently criticized platforms in HR communities: Poor customer support — consistently cited as the #1 complaint.”DeepSeek V4 Flash · Negative question · warning
“Major 2021 ransomware attack caused weeks-long outages affecting payroll and timekeeping for thousands of employers”MiniMax M2.5 · Negative question · warning
“Multiple HR professionals say to "steer clear of UKG" citing "the lack of customer support is glaring"”Muse Glimmer 30B · Negative question · warning
Also on the shortlist
The products named in the same answers as UKG Pro, over the 292 answers that named it, and how often each was the first choice instead.
| Product | Named together | Picked instead | |
|---|---|---|---|
| 137 | 18 | View → | |
| 114 | 4 | View → | |
| 102 | 24 | View → | |
| 96 | 16 | View → | |
| 95 | 3 | View → | |
| 93 | 8 | View → | |
| 92 | 38 | View → | |
| 84 | 6 | View → | |
| 67 | 22 | View → | |
| 59 | 3 | View → |
What the models named instead of UKG Pro →
A side-by-side page exists where both products are among a category's top eight.
At a glance
Stated on UKG Pro's own site, not checked by Gane.
- For
- enterprise business
- Customers named
- Hawaiian Airlines, Lettuce Entertain You Restaurants, State of Indiana
How this is measured
Fourteen AI models from 12 labs are asked the same buying questions six ways, for three company sizes. Standings refresh every edition.
Gane sells AI visibility software. No company can pay to change a result.
Read the method →Sources returned with these answers
Fourteen of the fourteen models returned a source list in this edition: five return the pages they cited and nine the search results they consulted. These counts come from 259 of the 292 answers that named UKG Pro and are not a share of its labels.
Domains cited
502 of the 502 domain citations in answers naming UKG Pro came from a third party's page.
Pages cited
Pages are listed as the models cited them.
By model
| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 1 | 1 | 0 | 2 |
| Gemini 3.5 Flash | 0 | 1 | 0 | 0 | 1 |
| Perplexity Sonar | 0 | 1 | 2 | 1 | 4 |
| Grok 4.20 | 0 | 4 | 6 | 2 | 12 |
| Mistral Small | 1 | 1 | 5 | 0 | 7 |
| DeepSeek V4 Flash | 0 | 6 | 1 | 7 | 14 |
| Llama 4 Maverick | 0 | 0 | 0 | 1 | 1 |
| Qwen 3.7 Flash | 1 | 3 | 2 | 1 | 7 |
| Kimi K2 | 0 | 0 | 3 | 3 | 6 |
| GLM 4.7 FlashX | 0 | 1 | 0 | 1 | 2 |
| MiniMax M2.5 | 0 | 0 | 3 | 1 | 4 |
| GPT-6 Luna | 0 | 1 | 0 | 1 | 2 |
| Muse Glimmer 30B | 0 | 2 | 6 | 3 | 11 |
What it publishes
| Kind | Pages | Last 90 days | 2025-10 to 2026-09 | Latest | Categories named |
|---|---|---|---|---|---|
| Blog | 1,125 | undated | Workforce planning, Pay equity | ||
| Glossary or explainer | 372 | undated | Workforce management sui, Payroll software | ||
| News or press | 260 | undated | Interview scheduling | ||
| Report or ebook | 193 | undated | Workforce planning, Earned wage access | ||
| Webinar or virtual event | 137 | undated | Workforce planning, Workforce scheduling | ||
| Template or tool | 16 | undated | Payroll software | ||
| Comparison | 11 | undated | |||
| Conference or event | 10 | undated | |||
| Case study | 8 | undated | |||
| Podcast or video | 4 | undated |
Events in person
- October 19, 2026 to October 22, 2026HR Tech 2026: Make people decisions at the speed of workMandalay Bay Resort & Casino, Las Vegas, US · exhibits
- October 20, 2026Connecting People Decisions to Business Outcomes in Real Timeplace not stated · speaks
- October 22, 2026How AI Agents Are Changing HCM Across Hiring, Employee Enablement, and PayDemo Theater #1 · speaks
As the event pages on ukg.com state them, read September 28, 2026.
How it is countedHide how it is counted
Every page ukg.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.