Index › HR › Performance and talent management › 360 feedback › Lattice vs Spidergap
360 feedback · November 2026 Edition

Lattice vs Spidergap

Eight of fourteen models named Lattice first on the direct prompt; six named Spidergap. Both were named by all fourteen models and Lattice carries 57 labels and Spidergap 48, so the shares are not directly comparable.

Lattice

endorsed leader

Named in fifteen categories this edition.

Spidergap

accepted challenger

Named in one category this edition.

First-choice share38%19%Of first choices across the direct, paraphrase, budget and scale prompts, 0 to 100.
Negative rate11%10%Negative labels as a share of the product's labels, 0 to 100.
Rank in category#1#2A position in a field of 18; printed, not drawn.
Labels5748A count; the two differ.
The two percentage rows are drawn on one 0 to 100 track, Lattice reading right to left. Rank and label count are printed, not drawn.Culture Amp was named alongside these two in eleven of the fourteen direct answers. Lattice vs Culture Amp · Lattice vs Effy AI · Lattice vs FeedbackPulse

Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the 360 feedback page.

By framing

How many of the fourteen models made each the first choice, per way of asking, and how many argued against it.
LatticeFirst choices, of fourteen modelsSpidergap
Direct86
Paraphrase101
Comparative63
Budget-constrained044 against Lattice · 1 against Spidergap
Scale-constrained40
Negative002 against Lattice · 4 against Spidergap
Bars are first choices, 0 to 14 each sideModels that argued againstA model can name both, so the two sides of a row do not sum to fourteen.

Across every category in the November 2026 Edition, Lattice and Spidergap were named in the same answer 112 times, of the 711 answers naming Lattice and the 142 naming Spidergap. In those answers Spidergap took the first choice thirty-eight times and Lattice nineteen.

Every model, every framing

The eighty-four answers behind the chart above, one cell each: where Lattice and Spidergap stood in it.
ModelDirectParaphraseComparativeBudget-constrainedScale-constrainedNegative
Claude Haiku 4.5
GPT-5.4 mini
Gemini 3.5 Flash
Perplexity Sonar
Grok 4.20
Mistral Small
DeepSeek V4 Flash
Llama 4 Maverick
Qwen 3.7 Flash
Kimi K2
GLM 4.7 FlashX
MiniMax M2.5
GPT-6 Luna
Muse Glimmer 30B
Lattice Spidergap first choice named as an alternative argued againstblank: not namedEach cell is one answer, Lattice on the left and Spidergap on the right.

The direct prompt

The plain question, one answer per model, grouped by where Lattice and Spidergap stood in it.

Both were the first choice

1 of 14 modelsThe answer named them together, and the judge labeled each a first choice.
DeepSeek V4 FlashLattice, Spidergap alternatives: Culture Amp

Lattice first, Spidergap an alternative

7 of 14 modelsSpidergap was named in the answer but not as the choice, or not at all.
Claude Haiku 4.5Lattice alternatives: 15Five, Leapsome, People Element, Primalogik, Spidergap
Gemini 3.5 FlashLattice alternatives: Culture Amp, Leapsome, PerformYard, Spidergap
Perplexity SonarLattice alternatives: Leapsome, Questback, Small Improvements, Spidergap
Grok 4.20Lattice alternatives: Culture Amp, Leapsome, Spidergap
Qwen 3.7 FlashLattice alternatives: 15Five, Betterworks, Culture Amp
Kimi K2Lattice alternatives: 15Five, Culture Amp, Spidergap
GPT-6 LunaLattice alternatives: 15Five, Culture Amp, Leapsome

Spidergap first, Lattice an alternative

5 of 14 modelsLattice was named in the answer but not as the choice, or not at all.
Mistral SmallSpidergap alternatives: FeedbackPulse, Lattice, Synergita Perform
Llama 4 MaverickSpidergap alternatives: Culture Amp, Lattice
GLM 4.7 FlashXSpidergap alternatives: Culture Amp, EchoSpan, Lattice
MiniMax M2.5Spidergap alternatives: Culture Amp, EchoSpan, Lattice, Leapsome
Muse Glimmer 30BSpidergap alternatives: BambooHR, Culture Amp, Lattice, Leapsome

Neither was named

1 of 14 modelsThe answer made no first choice from these two in this category.
GPT-5.4 miniCulture Amp alternatives: CR360, EchoSpan, HiBob

Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment and they are never added together. The figures above are the mid-market standing, which is the one the category orders by.
Small business
Spidergap leads by thirty-three points.
Spidergap40%#1 of 14
Lattice7%#5 of 14
The full small business standing →
Mid-marketThe figures above
The order flips: Lattice leads at mid-market.
Lattice38%#1 of 18
Spidergap19%#2 of 18
The full mid-market standing →
Enterprise
Lattice leads by two points.
Lattice9%#2 of 11
Spidergap8%#4 of 11
The full enterprise standing →

What the models said about Lattice

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Three of three in this category shown.

“Avoid enterprise tools like Lattice, 15Five, or Culture Amp—they often have high minimums” Grok 4.20 · budget prompt · hard negative
“A comprehensive people management platform with 360-degree feedback capabilities, strong integration options, and good scalability for mid-market companies.” Claude Haiku 4.5 · paraphrase prompt · first choice
“Choose Lattice or Leapsome if you want an modern, all-in-one software suite that handles 1:1s, OKRs, continuous feedback, and 360 reviews in one place.” Gemini 3.5 Flash · comparative prompt · first choice

What the models said about Spidergap

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Six of eight in this category shown.

“multiple reviews complain about admins being able to view individual responses ... Use only if you have an external facilitator” Grok 4.20 · negative prompt · soft negative
“some users noted "inability of the software to keep participants data completely confidential"” GLM 4.7 FlashX · negative prompt · soft negative
“SpiderGap has been criticized for unreliable survey delivery and basic survey reporting.” Claude Haiku 4.5 · negative prompt · soft negative
“Best for a standalone, highly configurable 360 program: Spidergap. Reviewers favor it for customization, anonymity controls and low-friction administration.” Muse Glimmer 30B · direct prompt · first choice
“Spidergap is a dedicated 360 feedback tool that is priced per-person reviewed, making it a good option for smaller teams.” Llama 4 Maverick · direct prompt · first choice
“If you want a focused, cost-effective 360 solution: Go with Spidergap. It's the top-rated, no-nonsense option” DeepSeek V4 Flash · paraphrase prompt · first choice
Also compared

Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.