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360 feedback · November 2026 Edition

Spidergap vs Effy AI

Six of fourteen models named Spidergap first on the direct prompt; zero named Effy AI. Spidergap was named by fourteen of the fourteen models and Effy AI by eleven and Spidergap carries 48 labels and Effy AI 14, so the shares are not directly comparable.

Spidergap

accepted challenger

Named in one category this edition.

Effy AI

accepted challenger

Named in five categories this edition.

First-choice share19%9%Of first choices across the direct, paraphrase, budget and scale prompts, 0 to 100.
Negative rate10%0%Negative labels as a share of the product's labels, 0 to 100.
Rank in category#2#4A position in a field of 18; printed, not drawn.
Labels4814A count; the two differ.
The two percentage rows are drawn on one 0 to 100 track, Spidergap reading right to left. Rank and label count are printed, not drawn.Lattice was named alongside these two in thirteen of the fourteen direct answers. Lattice vs Spidergap · Lattice vs Effy AI · Spidergap vs Culture Amp

Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the 360 feedback page.

By framing

How many of the fourteen models made each the first choice, per way of asking, and how many argued against it.
SpidergapFirst choices, of fourteen modelsEffy AI
Direct60
Paraphrase10
Comparative31
Budget-constrained451 against Spidergap
Scale-constrained00
Negative004 against Spidergap
Bars are first choices, 0 to 14 each sideModels that argued againstA model can name both, so the two sides of a row do not sum to fourteen.

Every model, every framing

The eighty-four answers behind the chart above, one cell each: where Spidergap and Effy AI stood in it.
ModelDirectParaphraseComparativeBudget-constrainedScale-constrainedNegative
Claude Haiku 4.5
GPT-5.4 mini
Gemini 3.5 Flash
Perplexity Sonar
Grok 4.20
Mistral Small
DeepSeek V4 Flash
Llama 4 Maverick
Qwen 3.7 Flash
Kimi K2
GLM 4.7 FlashX
MiniMax M2.5
GPT-6 Luna
Muse Glimmer 30B
Spidergap Effy AI first choice named as an alternative argued againstblank: not namedEach cell is one answer, Spidergap on the left and Effy AI on the right.

The direct prompt

The plain question, one answer per model, grouped by where Spidergap and Effy AI stood in it.

Spidergap first, Effy AI not the choice

6 of 14 modelsEffy AI was named in the answer but not as the choice, or not at all.
Mistral SmallSpidergap alternatives: FeedbackPulse, Lattice, Synergita Perform
DeepSeek V4 FlashLattice, Spidergap alternatives: Culture Amp
Llama 4 MaverickSpidergap alternatives: Culture Amp, Lattice
GLM 4.7 FlashXSpidergap alternatives: Culture Amp, EchoSpan, Lattice
MiniMax M2.5Spidergap alternatives: Culture Amp, EchoSpan, Lattice, Leapsome
Muse Glimmer 30BSpidergap alternatives: BambooHR, Culture Amp, Lattice, Leapsome

Neither was the first choice, one was named

5 of 14 modelsThe answer put something else first and named one of the two as an alternative.
Claude Haiku 4.5Lattice alternatives: 15Five, Leapsome, People Element, Primalogik, Spidergap
Gemini 3.5 FlashLattice alternatives: Culture Amp, Leapsome, PerformYard, Spidergap
Perplexity SonarLattice alternatives: Leapsome, Questback, Small Improvements, Spidergap
Grok 4.20Lattice alternatives: Culture Amp, Leapsome, Spidergap
Kimi K2Lattice alternatives: 15Five, Culture Amp, Spidergap

Neither was named

3 of 14 modelsThe answer made no first choice from these two in this category.
GPT-5.4 miniCulture Amp alternatives: CR360, EchoSpan, HiBob
Qwen 3.7 FlashLattice alternatives: 15Five, Betterworks, Culture Amp
GPT-6 LunaLattice alternatives: 15Five, Culture Amp, Leapsome

Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment and they are never added together. The figures above are the mid-market standing, which is the one the category orders by.
Small business
Spidergap leads by thirty-six points.
Spidergap40%#1 of 14
Effy AI4%#6 of 14
The full small business standing →
Mid-marketThe figures above
Spidergap leads by ten points.
Spidergap19%#2 of 18
Effy AI9%#4 of 18
The full mid-market standing →
Enterprise
Spidergap leads by eight points.
Spidergap8%#4 of 11
Effy AI0%#– of 11
The full enterprise standing →

What the models said about Spidergap

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Six of eight in this category shown.

“multiple reviews complain about admins being able to view individual responses ... Use only if you have an external facilitator” Grok 4.20 · negative prompt · soft negative
“some users noted "inability of the software to keep participants data completely confidential"” GLM 4.7 FlashX · negative prompt · soft negative
“SpiderGap has been criticized for unreliable survey delivery and basic survey reporting.” Claude Haiku 4.5 · negative prompt · soft negative
“Best for a standalone, highly configurable 360 program: Spidergap. Reviewers favor it for customization, anonymity controls and low-friction administration.” Muse Glimmer 30B · direct prompt · first choice
“Spidergap is a dedicated 360 feedback tool that is priced per-person reviewed, making it a good option for smaller teams.” Llama 4 Maverick · direct prompt · first choice
“If you want a focused, cost-effective 360 solution: Go with Spidergap. It's the top-rated, no-nonsense option” DeepSeek V4 Flash · paraphrase prompt · first choice

What the models said about Effy AI

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Two of two in this category shown.

“The best 360-degree feedback tool for a company with a limited budget is Effy AI, which offers a free plan up to 5 users” Llama 4 Maverick · budget prompt · first choice
“If you want a purpose-built, affordable tool just for 360: → Spidergap or Effy AI” DeepSeek V4 Flash · comparative prompt · first choice
Also compared

Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.