Lead routing and management · November 2026 Edition
Zoho CRM vs Chili Piper
Zero of fourteen models named Zoho CRM first on the direct prompt; two named Chili Piper. Zoho CRM was named by twelve of the fourteen models and Chili Piper by fourteen and Zoho CRM carries 20 labels and Chili Piper 61, so the shares are not directly comparable.
Named in eleven categories this edition.
Named in three categories this edition.
First-choice share9%7%Of first choices across the direct, paraphrase, budget and scale prompts, 0 to 100.
Negative rate10%20%Negative labels as a share of the product's labels, 0 to 100.
Rank in category#3#4A position in a field of 15; printed, not drawn.
Labels2061A count; the two differ.
The two percentage rows are drawn on one 0 to 100 track, Zoho CRM reading right to left. Rank and label count are printed, not drawn.LeanData was named alongside these two in thirteen of the fourteen direct answers. LeanData vs Zoho CRM · LeanData vs Chili Piper · LeadAngel vs Zoho CRM
Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the lead routing and management page.
By framing
How many of the fourteen models made each the first choice, per way of asking, and how many argued against it.
Zoho CRMFirst choices, of fourteen modelsChili Piper
Direct021 against Zoho CRM · 1 against Chili Piper
Paraphrase001 against Chili Piper
Comparative02
Budget-constrained505 against Chili Piper
Scale-constrained021 against Zoho CRM
Negative005 against Chili Piper
Bars are first choices, 0 to 14 each sideModels that argued againstA model can name both, so the two sides of a row do not sum to fourteen.
Every model, every framing
The eighty-four answers behind the chart above, one cell each: where Zoho CRM and Chili Piper stood in it.
| Model | Direct | Paraphrase | Comparative | Budget-constrained | Scale-constrained | Negative |
|---|---|---|---|---|---|---|
| Claude Haiku 4.5 | | | | |||
| GPT-5.4 mini | | |||||
| Gemini 3.5 Flash | | | | | | |
| Perplexity Sonar | | | | | ||
| Grok 4.20 | | | | | | |
| Mistral Small | | | | | | |
| DeepSeek V4 Flash | | | | | | |
| Llama 4 Maverick | | | | |||
| Qwen 3.7 Flash | | | | |||
| Kimi K2 | | | | | | |
| GLM 4.7 FlashX | | | | | | |
| MiniMax M2.5 | | | | | | |
| GPT-6 Luna | | | | | | |
| Muse Glimmer 30B | | | | | |
Zoho CRM Chili Piper first choice named as an alternative argued againstblank: not namedEach cell is one answer, Zoho CRM on the left and Chili Piper on the right.The direct prompt
The plain question, one answer per model, grouped by where Zoho CRM and Chili Piper stood in it.
Chili Piper first, Zoho CRM not the choice
2 of 14 modelsZoho CRM was named in the answer but not as the choice, or not at all.Gemini 3.5 FlashChili Piper, LeanData alternatives: Default, Distribution Engine, HubSpot Operations & Sales Hub Enterprise, RevenueHero
DeepSeek V4 FlashChili Piper, Default alternatives: LeadAngel, LeanData, RevenueHero
Neither was the first choice, one was named
11 of 14 modelsThe answer put something else first and named one of the two as an alternative.Claude Haiku 4.5LeanData alternatives: Chili Piper, HubSpot Sales Hub, Kubaru, LeadAngel, Traction Complete
GPT-5.4 miniLeanData alternatives: Chili Piper, RevenueHero
Perplexity SonarLeadAngel alternatives: Chili Piper, HubSpot Sales Hub, LeanData
Grok 4.20LeanData alternatives: Apollo.io, Chili Piper, Kubaru, LeadAngel, RevenueHero, Salesforce Einstein Lead Scoring + Assignment Rules
Mistral SmallLeanData alternatives: Chili Piper, Default, LeadAngel, RevenueHero
Llama 4 MaverickLeadAngel alternatives: Chili Piper, Default, LeanData
Qwen 3.7 FlashLeadAngel alternatives: Chili Piper, LeanData, MarketBetter
Kimi K2LeadAngel alternatives: Chili Piper, LeanData
GLM 4.7 FlashXLeadAngel alternatives: Chili Piper, LeanData
GPT-6 LunaLeanData alternatives: Chili Piper, HubSpot Workflows, RevenueHero
Muse Glimmer 30BLeadAngel alternatives: Chili Piper, Default, Kubaru, LeanData, RevenueHero
Neither was named
1 of 14 modelsThe answer made no first choice from these two in this category.MiniMax M2.5LeadAngel alternatives: Default, HubSpot Sales Hub, OnceHub Route
Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.
By buyer segment
The same question asked on behalf of a different buyer. Each standing is computed within its segment and they are never added together. The figures above are the mid-market standing, which is the one the category orders by.
Small business
Zoho CRM leads by three points.
Zoho CRM8%#3 of 16Chili Piper5%#7 of 16Mid-marketThe figures above
Enterprise
The order flips: Chili Piper leads at enterprise.
Chili Piper11%#2 of 10Zoho CRM0%#– of 10What the models said about Zoho CRM
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Two of two in this category shown.
“Zoho CRM's free tier (with its built-in assignment rules) or Freshsales at ~$9/user/month offer the best combination of affordability” DeepSeek V4 Flash · budget prompt · first choice
“Zoho CRM works well for small and medium businesses that want full CRM coverage with heavy customization at a low entry price.” Claude Haiku 4.5 · budget prompt · first choice
What the models said about Chili Piper
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Three of three in this category shown.
“If your primary goal is instantly booking inbound website leads onto rep calendars: Choose Chili Piper or RevenueHero.” Gemini 3.5 Flash · comparative prompt · first choice
“Chili Piper or Default are the strongest picks if your priority is fast, high-converting inbound lead handling” DeepSeek V4 Flash · direct prompt · first choice
“If your main pain point is slow response times to inbound leads: Choose Chili Piper for instant calendar booking.” Qwen 3.7 Flash · comparative prompt · first choice
Also compared
LeanData vs Zoho CRMLeanData vs Chili PiperLeadAngel vs Zoho CRMLeadAngel vs Chili PiperZoho CRM vs HubSpot Sales HubZoho CRM vs FreshsalesZoho CRM vs DefaultZoho CRM vs Traction CompleteChili Piper vs HubSpot Sales HubChili Piper vs FreshsalesChili Piper vs DefaultChili Piper vs Traction CompleteAll twenty-eight head-to-head pages and the full lead routing standing
Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.