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Local listings management · November 2026 Edition

SOCi vs Birdeye

Two of fourteen models named SOCi first on the direct prompt; one named Birdeye. SOCi was named by twelve of the fourteen models and Birdeye by fourteen and SOCi carries 22 labels and Birdeye 39, so the shares are not directly comparable.

SOCi

accepted challenger

Named in four categories this edition.

Birdeye

accepted challenger

Named in nine categories this edition.

First-choice share4%2%Of first choices across the direct, paraphrase, budget and scale prompts, 0 to 100.
Negative rate5%15%Negative labels as a share of the product's labels, 0 to 100.
Rank in category#5#7A position in a field of 10; printed, not drawn.
Labels2239A count; the two differ.
The two percentage rows are drawn on one 0 to 100 track, SOCi reading right to left. Rank and label count are printed, not drawn.BrightLocal was named alongside these two in ten of the fourteen direct answers. BrightLocal vs SOCi · BrightLocal vs Birdeye · Moz Local vs SOCi

Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the local listings management page.

By framing

How many of the fourteen models made each the first choice, per way of asking, and how many argued against it.
SOCiFirst choices, of fourteen modelsBirdeye
Direct211 against Birdeye
Paraphrase001 against Birdeye
Comparative00
Budget-constrained00
Scale-constrained00
Negative001 against SOCi · 4 against Birdeye
Bars are first choices, 0 to 14 each sideModels that argued againstA model can name both, so the two sides of a row do not sum to fourteen.

Across every category in the November 2026 Edition, SOCi and Birdeye were named in the same answer 102 times, of the 134 answers naming SOCi and the 380 naming Birdeye. In those answers Birdeye took the first choice twenty-one times and SOCi eleven.

Every model, every framing

The eighty-four answers behind the chart above, one cell each: where SOCi and Birdeye stood in it.
ModelDirectParaphraseComparativeBudget-constrainedScale-constrainedNegative
Claude Haiku 4.5
GPT-5.4 mini
Gemini 3.5 Flash
Perplexity Sonar
Grok 4.20
Mistral Small
DeepSeek V4 Flash
Llama 4 Maverick
Qwen 3.7 Flash
Kimi K2
GLM 4.7 FlashX
MiniMax M2.5
GPT-6 Luna
Muse Glimmer 30B
SOCi Birdeye first choice named as an alternative argued againstblank: not namedEach cell is one answer, SOCi on the left and Birdeye on the right.

The direct prompt

The plain question, one answer per model, grouped by where SOCi and Birdeye stood in it.

SOCi first, Birdeye an alternative

2 of 14 modelsBirdeye was named in the answer but not as the choice, or not at all.
Grok 4.20SOCi alternatives: Birdeye, Semrush Local, Yext
MiniMax M2.5SOCi, Semrush Local alternatives: Birdeye, Yext

Birdeye first, SOCi not the choice

1 of 14 modelsSOCi was named in the answer but not as the choice, or not at all.
DeepSeek V4 FlashBirdeye, BrightLocal alternatives: Uberall

Neither was the first choice, one was named

4 of 14 modelsThe answer put something else first and named one of the two as an alternative.
GPT-5.4 miniYext alternatives: SOCi, Uberall
Perplexity SonarYext alternatives: Birdeye, BrightLocal, Semrush Local, Uberall
GLM 4.7 FlashXBrightLocal alternatives: Birdeye, Semrush Local
Muse Glimmer 30BBrightLocal alternatives: Birdeye, Moz Local, Yext

Neither was named

7 of 14 modelsThe answer made no first choice from these two in this category.
Claude Haiku 4.5BrightLocal, Semrush Local alternatives: Advice Local, Synup
Gemini 3.5 FlashBrightLocal alternatives: Semrush Local, Uberall
Mistral SmallBrightLocal alternatives: GBPPromote, Moz Local, Yext
Llama 4 Maverickno first choice
Qwen 3.7 FlashBrightLocal alternatives: Semrush Local, Uberall
Kimi K2BrightLocal alternatives: Moz Local, Semrush Local, Synup
GPT-6 LunaYext alternatives: BrightLocal, Uberall

Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment and they are never added together. The figures above are the mid-market standing, which is the one the category orders by.
Small business
Level: the same share of first choices.
SOCi0%#10 of 12
Birdeye0%#11 of 12
The full small business standing →
Mid-marketThe figures above
SOCi leads by two points.
SOCi4%#5 of 10
Birdeye2%#7 of 10
The full mid-market standing →
Enterprise
SOCi leads by fourteen points.
SOCi20%#2 of 10
Birdeye5%#4 of 10
The full enterprise standing →

What the models said about SOCi

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Three of three in this category shown.

“Generally enterprise-oriented with custom pricing and complex workflows. Consider them cautiously” Perplexity Sonar · negative prompt · soft negative
“SOCi (often stylized as SOCi) stands out as the best local listings management platform for a mid-market B2B company” Grok 4.20 · direct prompt · first choice
“I'd recommend starting with SOCi or SEMrush” MiniMax M2.5 · direct prompt · first choice

What the models said about Birdeye

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Three of three in this category shown.

“113+ BBB complaints in the last three years... High cost per location (from $299/month).” Grok 4.20 · negative prompt · hard negative
“avoid Birdeye, Yext, Surefire Local, 411 Locals, and Thryv” DeepSeek V4 Flash · negative prompt · hard negative
“Avoid Yext, Uberall, and Birdeye at this stage” DeepSeek V4 Flash · paraphrase prompt · hard negative
Also compared

Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.