Two of fourteen models named EvaluAgent first on the direct prompt; two named Scorebuddy. EvaluAgent was named by fourteen of the fourteen models and Scorebuddy by eleven and EvaluAgent carries 41 labels and Scorebuddy 20, so the shares are not directly comparable.
Named in one category this edition.
Named in one category this edition.
Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the contact center quality assurance page.
Across every category in the November 2026 Edition, EvaluAgent and Scorebuddy were named in the same answer thirty-five times, of the 106 answers naming EvaluAgent and the 61 naming Scorebuddy. In those answers Scorebuddy took the first choice eight times and EvaluAgent three.
| Model | Direct | Paraphrase | Comparative | Budget-constrained | Scale-constrained | Negative |
|---|---|---|---|---|---|---|
| Claude Haiku 4.5 | ||||||
| GPT-5.4 mini | ||||||
| Gemini 3.5 Flash | SC | |||||
| Perplexity Sonar | SC | |||||
| Grok 4.20 | SC | |||||
| Mistral Small | ||||||
| DeepSeek V4 Flash | ||||||
| Llama 4 Maverick | SC | |||||
| Qwen 3.7 Flash | SC | |||||
| Kimi K2 | ||||||
| GLM 4.7 FlashX | SC | |||||
| MiniMax M2.5 | SC | |||||
| GPT-6 Luna | ||||||
| Muse Glimmer 30B | SC |
Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Three of four in this category shown.
“For most mid-sized B2B companies, EvaluAgent is the best balance of automation, pricing transparency, and ease of use.” Mistral Small · paraphrase prompt · first choice
“My default pick: evaluagent for a mid-market B2B company that wants a dedicated QA tool” GPT-6 Luna · direct prompt · first choice
“The key differentiator for mid-sized B2B teams is usually EvaluAgent” DeepSeek V4 Flash · paraphrase prompt · first choice
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Four of five in this category shown.
“capable choices for human-led QA, but pricing is generally less transparent and may be less suitable for a very constrained budget” Perplexity Sonar · budget prompt · soft negative
“For very tight budgets, Scorebuddy and EvaluAgent offer transparent, predictable per-seat pricing.” Claude Haiku 4.5 · budget prompt · first choice
“For most mid-market B2B companies, Scorebuddy is the best dedicated contact-center QA choice.” Perplexity Sonar · direct prompt · first choice
“The best contact center quality assurance tool for a company with a limited budget is Scorebuddy.” Llama 4 Maverick · budget prompt · first choice
Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.