September 2026 Edition, published · The permanent record of that edition, superseded since. The current standing is on the category page →
Index › Finance › Spend and procurement › Corporate travel managem › Small business · September 2026 Edition

Corporate travel management for small business buyers

Asked as “corporate travel booking platform”, and as “business travel management tool”, on behalf of a small B2B company. 49 first choices recorded across the direct, paraphrase, budget and scale prompts, twelve models each.
Standing · first-choice share
33%
Contested · Booking.com for Business 20%
33Navan20Booking.com for Business18TravelPerk29others

33% of first choices, contested.

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment; they sit side by side and are never added together.

The standing

Share is the count of first choices across the direct, paraphrase, budget and scale prompts, over all twelve models, for a small B2B company. Ordered by share.
ProductFirst-choice shareNegative rateLabelsQuadrant
01Navan33%19%53endorsed leader
02Booking.com for Business20%14%37accepted challenger
03TravelPerk18%8%59accepted challenger
04Ramp8%8%24accepted challenger
05Rippling Travel6%5%22accepted challenger
06Brex2%7%15accepted challenger
07Engine2%0%12accepted challenger
08TravelBank2%0%10accepted challenger
09SAP Concur2%76%33criticized challenger
Show the one product at 0%, ordered by negative rate
10Amex GBT Egencia0%40%15criticized challenger
Bars are the share of first choices, 0 to 100Every product with at least 10 labels here. Every product name links to its product page.
Head to headHead-to-head pages are published for mid-market buyers, so these open on mid-market figures, not small business.
All six head-to-head pages: the top four products, each against each

Recommended versus criticized

Every product with at least 10 labels here, on both axes. The 30% line names a quadrant, not the verdict above: that one needs more than 40%.

Criticized challengerCriticized default
Negative label rate →
01
02
03
04
05
06
07
08
09
10
Accepted challengerEndorsed leader
0%First-choice share → · lines at 30% share and 25% negative50%
Key
01Navan33%
02Booking.com for Business20%
03TravelPerk18%
04Ramp8%
05Rippling Travel6%
06Brex2%
07Engine2%
08TravelBank2%
09SAP Concur2%
10Amex GBT Egencia0%

What they warned about

Three of twelve models held their first choice under the paraphrase. Claude Haiku 4.5, GPT-5.4 mini, Perplexity Sonar, Grok 4.20, Mistral Small, Llama 4 Maverick, Qwen 3.7 Flash, GLM 4.7 FlashX and MiniMax M2.5 changed. A high negative share on a product with few labels is a warning. A low share on a product with many labels is salience, not sentiment.
SAP Concur
76%
25 of 33 labels negative · 11 of 12 models · 8 hard negative
“Platforms to avoid or scrutinize closely include: - SAP Concur ... its enterprise orientation can make it a poor fit for small teams” Perplexity Sonar, negative prompt
Navan
19%
10 of 53 labels negative · 8 of 12 models · 1 hard negative
“small businesses should be cautious about or avoid the following travel management platforms due to recurring issues” Mistral Small, negative prompt
Expedia for Business
62%
5 of 8 labels negative · 5 of 12 models · 5 hard negative
“Using Expedia Corporate Booking Tool without proper policy configuration ... avoid consumer-only booking sites that offer no compliance or safety tracking” Qwen 3.7 Flash, negative prompt
Booking.com for Business
14%
5 of 37 labels negative · 5 of 12 models · 3 hard negative
“Booking.com for Business / Expedia for Business: The Risk: High Commissions... Avoid platforms that rely on "soft" enforcement” GLM 4.7 FlashX, negative prompt

What they cite

Twelve of the twelve models returned a source list in this edition: four return the pages they cited and eight the search results they consulted.

Sites the answers cite

67 of 72 answers in this category came back with a source list, from 12 of 12 models: citations where the model returns them, or the search results it consulted. 926 links across 140 sites, every framing counted. Ranked by the number of answers carrying the site or page.

vendor site · Otto the Agent47 answers · 79 citations · 11 models
vendor site · Rippling47 answers · 64 citations · 11 models
vendor site · Businesstravel.com39 answers · 43 citations · 11 models
vendor site · Perk38 answers · 57 citations · 11 models
vendor site · Navan34 answers · 51 citations · 12 models
vendor site · G230 answers · 66 citations · 11 models
vendor site · G230 answers · 30 citations · 11 models
vendor site · Booking.com22 answers · 48 citations · 9 models
vendor site · Routespring21 answers · 34 citations · 10 models
vendor site · BILL18 answers · 18 citations · 7 models
vendor site · Engine17 answers · 19 citations · 10 models
vendor site · Brex16 answers · 19 citations · 9 models

Pages the answers cite

The ten pages named in the most answers, by full address. A page here is one the models returned with a recommendation, not one the index endorses.

Search against answers

Each company's standing in the answers beside its site's footprint in Google search, one row a site: the products the models named on it with their shares, and the share they add up to; monthly searches on Google, and DataForSEO's estimate of AI search demand (modeled from search signals, directional, not a count of queries to any assistant), for the most-searched of the company's and its products' names (the name is in each row's hover text); estimated monthly organic visits to the site; and its best position in Google's top ten for “best corporate travel booking platform”, “corporate travel booking platform”, “travel management platforms”. US estimates from DataForSEO and Google's Ads Transparency Center. A small company's site, or a mid-sized company's site for its flagship, is marked company; a product on a large parent's site (Google, Microsoft) has no site figures. A column with no figures for this category is left out, and an empty cell means none were seen, not none exist. Two measurements side by side: neither is read as the cause of the other.
Company and productsShareOwn site citedName searches, GoogleAI search demand, est.Organic visitsPaid search a month, est.Google ads, last 30 daysBest Google position
Navan navan.com33%329110,0001,342175,958$2,7161202
Booking.com booking.com
Booking.com for Business 20%
20%793901864,051,598 company$961,3271193
Perk perk.com
TravelPerk 18%
18%1545,40011337,067 company808
Ramp ramp.com
Ramp 8%, Ramp/Brex 0%
8%916246,00049,733770,056$13,511120
Rippling rippling.com
Rippling Travel 6%
6%2301,00017,886712,399 company$42,0131153
myBiz4%49,500626
Brex brex.com2%52460,5001,190328,914$12,23881
Engine engine.com2%2890,5001,465,204141,924$4,5101201
TravelBank travelbank.com2%216,6003287,2910
Zoho parent site
Zoho Expense 2%
2%1945,40052

Google's top ten for the three searches hold 14 sites; 6 of them are among the sites the models cited here (business.booking.com, engine.com, learn.g2.com, navan.com, perk.com, rippling.com). The first result for “best corporate travel booking platform” is learn.g2.com.

How they answered

Six framings of the same buying question, each sent to every model in a fresh session with search on. One row per model, so a row shows whether it held its answer under rewording, what it named when cost was the constraint, and what it argued against. Computed from the raw judge labels.
ShowHide
ModelDirect“What is the best corporate travel booking platform for a small B2B company?”Paraphrase“Which business travel management tool would you recommend to a small business that sells to other businesses?”Comparative“What are the top travel management platforms for a small team and how do they differ?”Budget-constrained“What is the best corporate travel booking platform for a small company with a tight budget?”Scale-constrained“We are a 30 person company evaluating a corporate travel booking platform. What should we look at?”Negative“Which travel management platforms should a small business avoid or be cautious about?”
Claude Haiku 4.5TravelBank
Three alternativesBusinesstravel.com, Engine, TravelPerk
SAP Concur, TravelPerkChanged
One alternativeExpedia for Business
Travel Code
Five alternativesEngine, Expensify Travel, Navan, Ramp, TravelPerk
Booking.com for Business, Ramp
Three alternativesTravelBank, TravelPerk, Zoho Expense
no first choiceagainst: Amex GBT Egencia, Navan, Traditional Travel Management Companies, WeTravel
GPT-5.4 miniNavan
One alternativeTravelPerk
TravelPerkChanged
One alternativeZoho Expense
against: SAP Concur
Navan
One alternativeTravelPerk
against: Amex GBT Egencia, SAP Concur
Zoho Expense
One alternativeTravelPerk
against: Navan, Ramp
no first choiceagainst: Booking.com for Business, Corporate Travel Management, Corporate Traveler, GetThere, TravelPerk, Travelopro
Gemini 3.5 FlashTravelPerk
Four alternativesBooking.com for Business, Brex, Navan, Ramp
against: American Express Global Business Travel, SAP Concur
TravelPerkHeld
Four alternativesBrex, Navan, Ramp, Rippling Travel
TravelPerk
Five alternativesBrex, Engine, Navan, Ramp, Rippling Travel
against: SAP Concur
Navan
Three alternativesBILL Spend & Expense, Booking.com for Business, Ramp
against: TravelPerk
Brex, Ramp
Four alternativesEngine, Navan, Otto the Agent, TravelPerk
against: SAP Concur
against: American Express Global Business Travel, Booking.com for Business, Expedia for Business, KAYAK for Business, SAP Concur
Perplexity SonarRippling Travel, TravelPerk
One alternativeBooking.com for Business
against: Navan
Rippling TravelChanged
Two alternativesBooking.com for Business, TravelPerk
Booking.com for Business, TravelPerk
Four alternativesBrex, Navan, Ramp, Rippling Travel
against: SAP Concur
Booking.com for Business
Two alternativesEngine, TravelPerk
against: Navan
no first choiceagainst: Amex GBT Egencia, BCD Travel, CWT, Corporate Travel Management, FCM Travel, Navan, SAP Concur, SutiExpense
Grok 4.20Navan
Two alternativesBooking.com for Business, TravelPerk
against: SAP Concur
TravelPerkChanged
One alternativeBooking.com for Business
against: Brex, Navan, Ramp, Rippling Travel
Navan, TravelPerk
Two alternativesRamp, Rippling Travel
against: Booking.com for Business, SAP Concur
Booking.com for Business, Navan
One alternativeTravelPerk
against: Expedia for Business, SAP Concur
Rippling Travel
Two alternativesNavan, TravelPerk
against: American Express Global Business Travel, BCD Travel, CWT, Corporate Travel Management, Reed & Mackay, SAP Concur, TravelPerk
Mistral SmallTravelPerk
Two alternativesSAP Concur, TravelPlus
NavanChangedTravelBank
Eight alternativesAmex GBT Egencia, Booking.com for Business, Engine, Navan, Rippling Travel, TravelPerk, Zoho Expense, myBiz
Booking.com for Business, Ramp
One alternativeRippling Travel
no first choiceagainst: BCD Travel, Navan, SAP Concur, TravelPerk
DeepSeek V4 FlashNavan
Four alternativesAmTrav, Booking.com for Business, TravelBank, TravelPerk
against: Amex GBT Egencia, SAP Concur
NavanHeld
One alternativeTravelPerk
TravelPerk
Six alternativesAmex GBT Egencia, Booking.com for Business, Navan, Ramp, TravelBank, Zoho Expense
Booking.com for Business, Navan
One alternativeTravelPerk
no first choiceagainst: SAP Concuragainst: Amex GBT Egencia, Navan, SAP Concur, TravelPerk
Llama 4 Maverickno first choicemyBizChanged
Two alternativesBrex, Rippling Travel
no first choicemyBiz
Two alternativesRamp, TravelPerk
no first choiceagainst: Amex GBT Egencia, SAP Concur
Qwen 3.7 FlashNavan, TravelPerk
One alternativeTravelBank
NavanChanged
Two alternativesBILL Spend & Expense, Ramp
Navan
Three alternativesExpensify Travel, Otto the Agent, TravelPerk
against: SAP Concur
Ramp
One alternativeTravelPerk
against: American Express Global Business Travel, BCD Travel, CWT
no first choiceagainst: SAP Concuragainst: American Express Global Business Travel, BCD Travel, CWT, Expedia for Business, KAYAK for Business
Kimi K2Navan
Three alternativesBooking.com for Business, Expensify Travel, TravelPerk
NavanHeld
Two alternativesRamp, TravelPerk
Navan, TravelPerk
Two alternativesAmex GBT Egencia, Booking.com for Business
Booking.com for Business, Navan
One alternativeTravelPerk
TravelPerk
Three alternativesNavan, Otto the Agent, Routespring
against: SAP Concur
against: American Express Global Business Travel, Corporate Travel Management, Navan, SAP Concur
GLM 4.7 FlashXNavan
Two alternativesBooking.com for Business, TravelPerk
against: SAP Concur
Booking.com for BusinessChanged
Four alternativesNavan, Rippling Travel, TravelPerk, Zoho Expense
Rippling Travel, TravelPerk
Five alternativesBILL Spend & Expense, Brex, Expensify Travel, Navan, Ramp
against: SAP Concur
Booking.com for Business
Two alternativesExpensify Travel, TravelBank
no first choiceagainst: Booking.com for Business, Expedia for Business
MiniMax M2.5Navan
Three alternativesBooking.com for Business, Engine, myBiz
Booking.com for Business, NavanChanged
Two alternativesExpensify Travel, Rippling Travel
against: SAP Concur
Navan, TravelPerk
Six alternativesBooking.com for Business, Brex, Ramp, Rippling Travel, TravelBank, Zoho Expense
Booking.com for Business, Engine
Two alternativesNavan, Rippling Travel
no first choiceagainst: Booking.com for Business, Expedia for Business, KAYAK for Business, Navan, SAP Concur
Bold is the first choiceAlternatives are counted; the count opens them.What the answer argued against

The record

One row per call: the version string exactly as returned, whether the model searched, sources cited, and latency.
Seventy-two rows: every prompt, every model, every answer.
PromptModelVersion stringTime (UTC)SearchedSourcesLatency
Direct recommendationClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 19:07yes96 s
Direct recommendationGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 18:42yes36 s
Direct recommendationGemini 3.5 Flashgemini-3.5-flash2026-09-17 19:37yes1923 s
Direct recommendationPerplexity Sonarsonar2026-09-17 18:04yes206 s
Direct recommendationGrok 4.20spacexai/grok-4.1-fast-non-reasoning via vertex (asked for grok-4.20-non-reasoning; the API answered as this version)2026-09-17 20:44yes3718 s
Direct recommendationMistral Smallmistral/mistral-small via mistral2026-09-17 19:29yes54 s
Direct recommendationDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 20:41yes2017 s
Direct recommendationLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 21:09yes52 s
Direct recommendationQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 20:49yes1031 s
Direct recommendationKimi K2moonshotai/kimi-k2 via novita2026-09-17 19:38yes1022 s
Direct recommendationGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 20:58yes2538 s
Direct recommendationMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 19:21yes515 s
ParaphraseClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 19:20no05 s
ParaphraseGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 20:38yes34 s
ParaphraseGemini 3.5 Flashgemini-3.5-flash2026-09-17 21:54yes852 s
ParaphrasePerplexity Sonarsonar2026-09-17 19:01yes205 s
ParaphraseGrok 4.20spacexai/grok-4.1-fast-non-reasoning via vertex (asked for grok-4.20-non-reasoning; the API answered as this version)2026-09-17 20:30yes2915 s
ParaphraseMistral Smallmistral/mistral-small via mistral2026-09-17 20:41yes106 s
ParaphraseDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 18:03yes1520 s
ParaphraseLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 20:34yes53 s
ParaphraseQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 20:14yes833 s
ParaphraseKimi K2moonshotai/kimi-k2 via novita2026-09-17 19:18yes1441 s
ParaphraseGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 19:35yes1793 s
ParaphraseMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 20:24yes546 s
ComparativeClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 18:23yes1510 s
ComparativeGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 20:08yes411 s
ComparativeGemini 3.5 Flashgemini-3.5-flash2026-09-17 21:16yes15170 s
ComparativePerplexity Sonarsonar2026-09-17 19:38yes2013 s
ComparativeGrok 4.20spacexai/grok-4.1-fast-non-reasoning via vertex (asked for grok-4.20-non-reasoning; the API answered as this version)2026-09-17 18:52yes1917 s
ComparativeMistral Smallmistral/mistral-small via mistral2026-09-17 19:04yes58 s
ComparativeDeepSeek V4 Flashdeepseek/deepseek-v4-flash via deepinfra2026-09-17 20:25yes1635 s
ComparativeLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 19:34yes52 s
ComparativeQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 17:54yes1425 s
ComparativeKimi K2moonshotai/kimi-k2 via novita2026-09-17 20:49yes1023 s
ComparativeGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 18:20yes1335 s
ComparativeMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 20:41yes1882 s
Budget constrainedClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 20:09yes99 s
Budget constrainedGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 19:52yes45 s
Budget constrainedGemini 3.5 Flashgemini-3.5-flash2026-09-17 18:46yes1323 s
Budget constrainedPerplexity Sonarsonar2026-09-17 19:04yes176 s
Budget constrainedGrok 4.20spacexai/grok-4.1-fast-non-reasoning via vertex (asked for grok-4.20-non-reasoning; the API answered as this version)2026-09-17 20:42yes2816 s
Budget constrainedMistral Smallmistral/mistral-small via mistral2026-09-17 18:40yes54 s
Budget constrainedDeepSeek V4 Flashdeepseek/deepseek-v4-flash via deepinfra2026-09-17 18:24yes2347 s
Budget constrainedLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 19:58yes53 s
Budget constrainedQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 18:25yes523 s
Budget constrainedKimi K2moonshotai/kimi-k2 via novita2026-09-17 20:47yes924 s
Budget constrainedGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 17:53yes2427 s
Budget constrainedMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 20:13yes915 s
Scale constrainedClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 19:41no06 s
Scale constrainedGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 18:32no010 s
Scale constrainedGemini 3.5 Flashgemini-3.5-flash2026-09-17 19:15yes1423 s
Scale constrainedPerplexity Sonarsonar2026-09-17 18:18yes1611 s
Scale constrainedGrok 4.20spacexai/grok-4.1-fast-non-reasoning via vertex (asked for grok-4.20-non-reasoning; the API answered as this version)2026-09-17 19:03yes1513 s
Scale constrainedMistral Smallmistral/mistral-small via mistral2026-09-17 19:29no06 s
Scale constrainedDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 18:35yes921 s
Scale constrainedLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 21:01yes52 s
Scale constrainedQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 17:58yes525 s
Scale constrainedKimi K2moonshotai/kimi-k2 via novita2026-09-17 20:23yes1432 s
Scale constrainedGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 20:40yes978 s
Scale constrainedMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 20:40no010 s
Negative framingClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 20:15yes168 s
Negative framingGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 18:14yes45 s
Negative framingGemini 3.5 Flashgemini-3.5-flash2026-09-17 18:40yes1532 s
Negative framingPerplexity Sonarsonar2026-09-17 20:51yes2010 s
Negative framingGrok 4.20spacexai/grok-4.1-fast-non-reasoning via vertex (asked for grok-4.20-non-reasoning; the API answered as this version)2026-09-17 19:46yes4517 s
Negative framingMistral Smallmistral/mistral-small via mistral2026-09-17 19:15yes159 s
Negative framingDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 18:13yes2928 s
Negative framingLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 19:04yes54 s
Negative framingQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 19:05yes1025 s
Negative framingKimi K2moonshotai/kimi-k2 via novita2026-09-17 18:25yes2940 s
Negative framingGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 20:00yes25110 s
Negative framingMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 18:56yes1933 s

Normalization in this category

Every judgment call made between the raw labels and the numbers above, listed so it is visible and reversible.

ShowHide
Category-scoped readings
Amadeus read as Amadeus Cytric
BCD read as BCD Travel
BILL read as BILL Spend & Expense
BILL (by Bill.com) read as BILL Spend & Expense
Booking.com read as Booking.com for Business
Expedia read as Expedia for Business
Expensify read as Expensify Travel
Kayak read as KAYAK for Business
Otto read as Otto the Agent
Perk read as TravelPerk
Perk (TravelPerk) read as TravelPerk
Perk (formerly TravelPerk) read as TravelPerk
Rippling read as Rippling Travel
Unresolved, counted raw
GetThere
TeamOut AI
Traditional Travel Management Companies (TMCs)
TravelPlus
Travelopro
Discontinued, still offered
No shut-down product was recommended here.
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