September 2026 Edition, published · The permanent record of that edition, superseded since. The current standing is on the category page →
Index › Finance › Spend and procurement › Corporate travel managem › Enterprise · September 2026 Edition

Corporate travel management for enterprise buyers

Asked as “corporate travel booking platform”, and as “business travel management tool”, on behalf of an enterprise B2B company. 46 first choices recorded across the direct, paraphrase, budget and scale prompts, twelve models each.
Standing · first-choice share
48%
Clear leader
48SAP Concur28Navan07American Express Global Business Travel17others

48% of first choices, clear leader.

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment; they sit side by side and are never added together.

The standing

Share is the count of first choices across the direct, paraphrase, budget and scale prompts, over all twelve models, for an enterprise B2B company. Ordered by share.
ProductFirst-choice shareNegative rateLabelsQuadrant
01SAP Concur48%23%60endorsed leader
02Navan28%14%58accepted challenger
03American Express Global Business Travel7%23%26accepted challenger
04Amex GBT Egencia4%19%31accepted challenger
05Ramp4%25%12criticized challenger
06TravelPerk2%30%37criticized challenger
07BCD Travel2%26%23criticized challenger
08Brex2%30%10criticized challenger
Show the two products at 0%, ordered by negative rate
10CWT0%30%20criticized challenger
09Spotnana0%12%17accepted challenger
Bars are the share of first choices, 0 to 100Every product with at least 10 labels here. Every product name links to its product page.
Head to headHead-to-head pages are published for mid-market buyers, so these open on mid-market figures, not enterprise.
All six head-to-head pages: the top four products, each against each

Recommended versus criticized

Every product with at least 10 labels here, on both axes. The 30% line names a quadrant, not the verdict above: that one needs more than 40%.

Criticized challengerCriticized default
Negative label rate →
01
02
03
04
05
06
07
08
09
10
Accepted challengerEndorsed leader
0%First-choice share → · lines at 30% share and 25% negative60%
Key
01SAP Concur48%
02Navan28%
03American Express Global Business Travel7%
04Amex GBT Egencia4%
05Ramp4%
06TravelPerk2%
07BCD Travel2%
08Brex2%
09Spotnana0%
10CWT0%

What they warned about

Three of twelve models held their first choice under the paraphrase. Claude Haiku 4.5, GPT-5.4 mini, Gemini 3.5 Flash, Grok 4.20, Mistral Small, DeepSeek V4 Flash, Qwen 3.7 Flash, Kimi K2 and MiniMax M2.5 changed. A high negative share on a product with few labels is a warning. A low share on a product with many labels is salience, not sentiment.
SAP Concur
23%
14 of 60 labels negative · 7 of 12 models · 2 hard negative
“The user experience is notoriously bad, with the platform being clunky, slow, and unintuitive, which leads to very low employee adoption” Claude Haiku 4.5, negative prompt
TravelPerk
30%
11 of 37 labels negative · 7 of 12 models · 2 hard negative
“Per-booking-percentage models (TravelPerk's tiered fees) make total cost scale unpredictably” DeepSeek V4 Flash, budget prompt
Navan
14%
8 of 58 labels negative · 7 of 12 models · 1 hard negative
“High Caution/Avoid: Navan (formerly TripActions) ... Not scalable for pros with intricate routing; better for SMBs/startups.” Grok 4.20, negative prompt
American Express Global Business Travel
23%
6 of 26 labels negative · 5 of 12 models · 1 hard negative
“Trustpilot rating: 1.4/5 (based on 46 reviews) - Common complaints include: Booking changes, downgrades, and validation issues without quick fixes” MiniMax M2.5, negative prompt

What they cite

Twelve of the twelve models returned a source list in this edition: four return the pages they cited and eight the search results they consulted.

Sites the answers cite

68 of 72 answers in this category came back with a source list, from 12 of 12 models: citations where the model returns them, or the search results it consulted. 1058 links across 225 sites, every framing counted. Ranked by the number of answers carrying the site or page.

vendor site · Otto the Agent46 answers · 63 citations · 11 models
vendor site · Navan45 answers · 83 citations · 12 models
41 answers · 54 citations · 10 models
vendor site · G235 answers · 35 citations · 11 models
vendor site · Engine32 answers · 43 citations · 10 models
vendor site · Routespring28 answers · 37 citations · 11 models
vendor site · Brex23 answers · 25 citations · 9 models
vendor site · Perk21 answers · 31 citations · 11 models
19 answers · 34 citations · 10 models
vendor site · Ramp17 answers · 17 citations · 8 models
vendor site · Worldmetrics16 answers · 28 citations · 8 models
vendor site · ITILITE16 answers · 24 citations · 8 models

Pages the answers cite

The ten pages named in the most answers, by full address. A page here is one the models returned with a recommendation, not one the index endorses.

Search against answers

Each company's standing in the answers beside its site's footprint in Google search, one row a site: the products the models named on it with their shares, and the share they add up to; monthly searches on Google, and DataForSEO's estimate of AI search demand (modeled from search signals, directional, not a count of queries to any assistant), for the most-searched of the company's and its products' names (the name is in each row's hover text); estimated monthly organic visits to the site; and its best position in Google's top ten for “best corporate travel booking platform”, “corporate travel booking platform”, “travel management platforms”. US estimates from DataForSEO and Google's Ads Transparency Center. A small company's site, or a mid-sized company's site for its flagship, is marked company; a product on a large parent's site (Google, Microsoft) has no site figures. A column with no figures for this category is left out, and an empty cell means none were seen, not none exist. Two measurements side by side: neither is read as the cause of the other.
Company and productsShareOwn site citedName searches, GoogleAI search demand, est.Organic visitsPaid search a month, est.Google ads, last 30 daysBest Google position
SAP Concur sap.com48%41474,0005022,214,514$1,25123
Navan navan.com28%329110,0001,342175,958$2,7161202
American Express americanexpress.com
American Express Global Business Travel 7%
7%383,350,00023,18522,105,127 company$20,307119
Amex GBT Egencia egencia.com4%80170516,42601
Ramp ramp.com4%916246,00049,733770,056$13,511120
Perk perk.com
TravelPerk 2%
2%1545,40011337,067 company808
BCD bcdtravel.com
BCD Travel 2%
2%509,90022441,942167
ITILITE itilite.com2%238801229,741$1217
Brex brex.com2%52460,5001,190328,914$12,23881
Spotnana spotnana.com0%436,600753,4591

Google's top ten for the three searches hold 14 sites; 5 of them are among the sites the models cited here (engine.com, gartner.com, learn.g2.com, navan.com, perk.com). The first result for “best corporate travel booking platform” is learn.g2.com.

How they answered

Six framings of the same buying question, each sent to every model in a fresh session with search on. One row per model, so a row shows whether it held its answer under rewording, what it named when cost was the constraint, and what it argued against. Computed from the raw judge labels.
ShowHide
ModelDirect“What is the best corporate travel booking platform for an enterprise B2B company?”Paraphrase“Which business travel management tool would you recommend to a large B2B company with thousands of employees?”Comparative“What are the top enterprise-grade travel management platforms and how do they differ?”Budget-constrained“What is the best corporate travel booking platform for a large company that needs predictable total cost across thousands of users?”Scale-constrained“We are a 5,000 person company with SSO, SOC 2 and procurement review requirements evaluating a corporate travel booking platform. What should we look at?”Negative“Which travel management platforms should a large enterprise avoid or be cautious about?”
Claude Haiku 4.5Navan
One alternativeSAP Concur
against: TravelPerk
SAP ConcurChanged
Two alternativesAmex GBT Egencia, Navan
Navan
Three alternativesAmex GBT Egencia, SAP Concur, TravelPerk
SAP Concur
Two alternativesNavan, Ramp
no first choiceagainst: American Express Global Business Travel, CWT, SAP Concur
GPT-5.4 miniNavan
Three alternativesAmex GBT Egencia, Deem, SAP Concur
SAP ConcurChanged
One alternativeNavan
Navan, SAP Concur
Three alternativesAmTrav, BCD Travel, TravelPerk
SAP Concur
One alternativeNavan
no first choiceagainst: CWT, Clarity Business Travel, Corporate Travel Management, Navan, TravelPerk
Gemini 3.5 FlashAmerican Express Global Business Travel, Navan
Two alternativesSAP Concur, Spotnana
NavanChanged
Three alternatives"Complete" by SAP Concur & Amex GBT, Spotnana, TravelPerk
no first choiceagainst: American Express Global Business Travel, Navan, SAP ConcurBrex, Ramp
Four alternativesITILITE, Navan, Spotnana, TravelPerk
against: American Express Global Business Travel, BCD Travel, SAP Concur
no first choiceagainst: BILL Spend & Expense, Brex, Expensify Travel, Navan, Ramp, SAP Concur, TravelBank, TravelPerk, Zoho Expense
Perplexity SonarSAP Concur
Two alternativesNavan, TravelPerk
SAP ConcurHeld
One alternativeNavan
SAP Concur
Five alternativesAmex GBT Egencia, Navan, Ramp, Spotnana, TravelPerk
ITILITE, SAP Concuragainst: Engineno first choiceagainst: Booking.com for Business, Brex, Expensify Travel, Navan, Ramp, TravelPerk
Grok 4.20American Express Global Business Travel, Navan, SAP Concur
Three alternativesBrex, Ramp, TravelPerk
SAP ConcurChanged
Two alternativesAmerican Express Global Business Travel, Navan
Navan, SAP Concur
Two alternativesAmerican Express Global Business Travel, BCD Travel
against: CWT, Coupa
SAP Concur
Two alternativesAmerican Express Global Business Travel, Navan
against: BCD Travel, CWT, TravelPerk
no first choice
Two alternativesNavan, SAP Concur
against: American Express Global Business Travel, BCD Travel, Booking.com for Business, Navan, SAP Concur, Spotnana, TravelPerk
Mistral SmallSAP Concur
Two alternativesNavan, TravelPerk
against: Amex GBT Egencia
no first choiceChangedno first choiceagainst: Amex GBT Egencia, SAP ConcurNavan
One alternativeTravelPerk
against: BCD Travel, SAP Concur
no first choiceagainst: American Express Global Business Travel, CWT, Expensify Travel, SAP Concur, Zoho Expense
DeepSeek V4 FlashNavan
Two alternativesAmex GBT Egencia, SAP Concur
SAP ConcurChanged
Three alternativesAmerican Express Global Business Travel, Navan, TravelPerk
American Express Global Business Travel, Navan, SAP Concur
Five alternativesBCD Travel, CWT, FCM Travel, Spotnana, TravelPerk
Navan
Two alternativesExpensify Travel, ITILITE
against: SAP Concur, TravelPerk
no first choiceagainst: Amex GBT Egencia, Corporate Travel Management, Navan, SAP Concur, Spotnana, TravelPerk, myBiz
Llama 4 MaverickSAP Concur
Two alternativesRoomex, Zoho Expense
SAP ConcurHeld
Three alternativesAmex GBT Egencia, Brex, Routespring
SAP Concur
Four alternativesAmadeus Cytric, Amex GBT Egencia, Navan, TravelPerk
Amex GBT Egencia
Two alternativesAmTrav, Navan
no first choicenothing named
Qwen 3.7 FlashNavan
Four alternativesAmerican Express Global Business Travel, BCD Travel, SAP Concur, Spotnana
SAP ConcurChanged
Two alternativesAmerican Express Global Business Travel, Navan
American Express Global Business Travel
Four alternativesBCD Travel, Navan, SAP Concur, Spotnana
SAP Concur
Three alternativesAmerican Express Global Business Travel, CWT, Navan
Navan, TravelPerk
One alternativeAmerican Express Global Business Travel
against: Amex GBT Egencia, SAP Concur
against: SAP Concur
Kimi K2American Express Global Business Travel, BCD Travel
Four alternativesAmex GBT Egencia, CWT, Navan, SAP Concur
Navan, SAP ConcurChanged
One alternativeAmex GBT Egencia
no first choice
Five alternativesAmex GBT Egencia, BCD Travel, Navan, SAP Concur, Spotnana
Navan
Three alternativesAmerican Express Global Business Travel, BCD Travel, TravelPerk
against: SAP Concur
no first choiceagainst: Amex GBT Egencia, BCD Travel, SAP Concur
GLM 4.7 FlashXSAP Concur
Four alternativesAmex GBT Egencia, CWT, Navan, TravelPerk
SAP ConcurHeld
Two alternativesAmex GBT Egencia, Navan
American Express Global Business Travel, BCD Travel
Five alternativesCoupa, Direct Travel, Navan, SAP Concur, TravelPerk
SAP Concur
Two alternativesEngine, Spotnana
no first choiceagainst: BCD Travel, Brex, CWT, Navan, Ramp
MiniMax M2.5Navan
One alternativeDeem
Amex GBT Egencia, SAP ConcurChanged
Three alternativesAmTrav, Brex, Navan
Navan
Four alternativesAmerican Express Global Business Travel, SAP Concur, Spotnana, TravelPerk
against: Amex GBT Egencia
Ramp
Three alternativesBrex, ITILITE, SAP Concur
against: TravelPerk
SAP Concur
Three alternativesAmadeus Cytric, Amex GBT Egencia, Navan
against: TravelPerk
against: American Express Global Business Travel, Navan, TravelPerk
Bold is the first choiceAlternatives are counted; the count opens them.What the answer argued against

The record

One row per call: the version string exactly as returned, whether the model searched, sources cited, and latency.
Seventy-two rows: every prompt, every model, every answer.
PromptModelVersion stringTime (UTC)SearchedSourcesLatency
Direct recommendationClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 18:32yes179 s
Direct recommendationGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 18:18yes36 s
Direct recommendationGemini 3.5 Flashgemini-3.5-flash2026-09-17 18:00yes1632 s
Direct recommendationPerplexity Sonarsonar2026-09-17 21:07yes206 s
Direct recommendationGrok 4.20spacexai/grok-4.1-fast-non-reasoning via vertex (asked for grok-4.20-non-reasoning; the API answered as this version)2026-09-17 18:34yes3418 s
Direct recommendationMistral Smallmistral/mistral-small via mistral2026-09-17 19:21yes98 s
Direct recommendationDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 19:10yes1522 s
Direct recommendationLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 18:07yes52 s
Direct recommendationQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 19:50yes840 s
Direct recommendationKimi K2moonshotai/kimi-k2 via novita2026-09-17 17:54yes1526 s
Direct recommendationGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 18:02yes1424 s
Direct recommendationMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 20:22yes520 s
ParaphraseClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 17:54yes910 s
ParaphraseGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 20:46yes36 s
ParaphraseGemini 3.5 Flashgemini-3.5-flash2026-09-17 19:06yes1923 s
ParaphrasePerplexity Sonarsonar2026-09-17 19:35yes205 s
ParaphraseGrok 4.20spacexai/grok-4.1-fast-non-reasoning via vertex (asked for grok-4.20-non-reasoning; the API answered as this version)2026-09-17 20:34yes3718 s
ParaphraseMistral Smallmistral/mistral-small via mistral2026-09-17 20:17no02 s
ParaphraseDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 19:14yes1115 s
ParaphraseLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 18:03yes52 s
ParaphraseQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 19:14yes939 s
ParaphraseKimi K2moonshotai/kimi-k2 via novita2026-09-17 17:57yes920 s
ParaphraseGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 20:22yes21156 s
ParaphraseMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 19:23yes513 s
ComparativeClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 19:42yes911 s
ComparativeGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 19:46yes516 s
ComparativeGemini 3.5 Flashgemini-3.5-flash2026-09-17 20:10yes1926 s
ComparativePerplexity Sonarsonar2026-09-17 18:58yes2011 s
ComparativeGrok 4.20spacexai/grok-4.1-fast-non-reasoning via vertex (asked for grok-4.20-non-reasoning; the API answered as this version)2026-09-17 19:38yes3217 s
ComparativeMistral Smallmistral/mistral-small via mistral2026-09-17 20:37yes1511 s
ComparativeDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 18:39yes1926 s
ComparativeLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 20:48yes53 s
ComparativeQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 19:14yes519 s
ComparativeKimi K2moonshotai/kimi-k2 via novita2026-09-17 18:06yes1484 s
ComparativeGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 20:26yes2846 s
ComparativeMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 19:22yes1440 s
Budget constrainedClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 18:02yes1712 s
Budget constrainedGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 19:21yes46 s
Budget constrainedGemini 3.5 Flashgemini-3.5-flash2026-09-17 19:50yes1826 s
Budget constrainedPerplexity Sonarsonar2026-09-17 18:10yes206 s
Budget constrainedGrok 4.20spacexai/grok-4.1-fast-non-reasoning via vertex (asked for grok-4.20-non-reasoning; the API answered as this version)2026-09-17 19:54yes4017 s
Budget constrainedMistral Smallmistral/mistral-small via mistral2026-09-17 21:05yes55 s
Budget constrainedDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 19:18yes1718 s
Budget constrainedLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 18:49yes52 s
Budget constrainedQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 20:47yes937 s
Budget constrainedKimi K2moonshotai/kimi-k2 via novita2026-09-17 19:49yes1430 s
Budget constrainedGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 21:11yes35127 s
Budget constrainedMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 20:38yes1971 s
Scale constrainedClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 19:17yes2715 s
Scale constrainedGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 19:46yes09 s
Scale constrainedGemini 3.5 Flashgemini-3.5-flash2026-09-17 18:23no016 s
Scale constrainedPerplexity Sonarsonar2026-09-17 20:56yes1610 s
Scale constrainedGrok 4.20spacexai/grok-4.1-fast-non-reasoning via vertex (asked for grok-4.20-non-reasoning; the API answered as this version)2026-09-17 18:44yes1816 s
Scale constrainedMistral Smallmistral/mistral-small via mistral2026-09-17 18:35no015 s
Scale constrainedDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 18:26yes2937 s
Scale constrainedLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 20:39yes55 s
Scale constrainedQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 18:27yes1037 s
Scale constrainedKimi K2moonshotai/kimi-k2 via novita2026-09-17 18:01yes1527 s
Scale constrainedGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 20:12yes2082 s
Scale constrainedMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 21:03yes1029 s
Negative framingClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 21:03yes1810 s
Negative framingGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 18:22yes65 s
Negative framingGemini 3.5 Flashgemini-3.5-flash2026-09-17 21:53yes1628 s
Negative framingPerplexity Sonarsonar2026-09-17 20:54yes207 s
Negative framingGrok 4.20spacexai/grok-4.1-fast-non-reasoning via vertex (asked for grok-4.20-non-reasoning; the API answered as this version)2026-09-17 18:46yes2519 s
Negative framingMistral Smallmistral/mistral-small via mistral2026-09-17 19:01yes55 s
Negative framingDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 17:53yes2438 s
Negative framingLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 20:37yes54 s
Negative framingQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 19:32yes1561 s
Negative framingKimi K2moonshotai/kimi-k2 via novita2026-09-17 19:14yes3033 s
Negative framingGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 19:19yes3363 s
Negative framingMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 18:38yes1426 s

Normalization in this category

Every judgment call made between the raw labels and the numbers above, listed so it is visible and reversible.

ShowHide
Category-scoped readings
BCD read as BCD Travel
BILL read as BILL Spend & Expense
Expensify read as Expensify Travel
FCM read as FCM Travel
Perk (formerly TravelPerk) read as TravelPerk
Unresolved, counted raw
"Complete" by SAP Concur & Amex GBT
Amex GBT Neo
Clarity Business Travel
Direct Travel
On Arrival
TripStax
mTrip
Discontinued, still offered
No shut-down product was recommended here.
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