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Index › IT › Products › Microsoft Remote Help · November 2026 Edition

Remote support and remote access · Named, not ranked

Microsoft Remote Help

microsoft.com ↗

–Too few to rank

3/14Models named it

0First choices

0Warnings

November 2026 Edition · all company sizes counted.

Ranked inRemote support and remote access #39 mid-market

What AI models recommend

Named, too few times to rank.

A product needs 10 labels in a category before a share is stated. Microsoft Remote Help has 1.

Why models recommend it

“Native Microsoft 365 / Intune shops | Seamless integration into Intune/Entra ID”Gemini 3.5 Flash · Scale-constrained question · alternative

What gives them pause

No model argued against it.

Also on the shortlist

The products named in the same answers as Microsoft Remote Help, over the 4 answers that named it, and how often each was the first choice instead.

Product	Named together	Picked instead
Splashtop Remote Support	3	1	View →
ConnectWise ScreenConnect	3	0	View →
TeamViewer	3	0	View →
BeyondTrust Remote Support	2	1	View →
AnyDesk	2	0	View →
Splashtop SOS	1	1	View →
Ammyy Admin	1	0	View →
Chrome Remote Desktop	1	0	View →
ConnectWise RMM	1	0	View →
GoTo / LogMeIn	1	0	View →

A side-by-side page exists where both products are among a category's top eight.

At a glance

Stated on Microsoft Remote Help's own site, not checked by Gane.

Also from Microsoft: Microsoft 365, Microsoft 365 Admin Center, Microsoft 365 Administration, Microsoft 365 Backup, Microsoft 365 Compliance Center, Microsoft 365 Copilot and 166 more

Visit microsoft.com ↗

How this is measured

Fourteen AI models from 12 labs are asked the same buying questions six ways, for three company sizes. Standings refresh every edition.

Gane sells AI visibility software. No company can pay to change a result.

Read the method →

Sources returned with these answers

The sites and pages the answers that named Microsoft Remote Help came back with. A fact about retrieval, not a cause of the answer.

Fourteen of the fourteen models returned a source list in this edition: five return the pages they cited and nine the search results they consulted. These counts come from 1 of the 4 answers that named Microsoft Remote Help and are not a share of its labels.

Domains cited

cisa.gov1

learn.microsoft.comIts own site1

microsoft.comIts own site1

teamviewer.com1

Two of the four domain citations in answers naming Microsoft Remote Help came from a third party's page.

Pages cited

cisa.gov/sites/default/files/2023-06/guide_to_securing_remote_access_software.pdf1

cisa.gov/sites/default/files/2025-03/Joint-Guidance-Identifying-and-Mitigating-LOTL508.pdf1

learn.microsoft.com/en-us/windows/client-management/client-tools/quick-assist1

microsoft.com/en-us/security/blog/2024/05/15/threat-actors-misusing-quick-assist-in-social1

microsoft.com/en-us/security/blog/2026/09/02/impersonating-it-support-threat-actors-turn-r1

teamviewer.com/en/resources/trust-center/security-bulletins1

Pages are listed as the models cited them.

By model

How each model answered on Microsoft Remote Help across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.

Model	Alternative	Labels
Claude Haiku 4.5	0	0
GPT-5.4 mini	0	0
Gemini 3.5 Flash	1	1
Perplexity Sonar	0	0
Grok 4.20	0	0
Mistral Small	0	0
DeepSeek V4 Flash	0	0
Llama 4 Maverick	0	0
Qwen 3.7 Flash	0	0
Kimi K2	0	0
GLM 4.7 FlashX	0	0
MiniMax M2.5	0	0
GPT-6 Luna	0	0
Muse Glimmer 30B	0	0