2 categories · RankedIT Glue
IT Glue is an IT documentation and asset management platform for keeping structured records of IT assets and related knowledge · itglue.com ↗
Read the same way at every company size.
The standing depends on who is buying. Every model is asked the same questions for each company size.
Hudu is first at 27%.
Hudu is first at 29%. 0 of 14 models made it the first choice when asked directly.
Confluence is first at 24%.
Why models recommend it
“Choose IT Glue for a mature MSP or internal IT team needing highly structured infrastructure documentation.”Perplexity Sonar · Comparative question · first choice
“The most mature and widely adopted MSP documentation platform with the deepest PSA/RMM integration ecosystem.”DeepSeek V4 Flash · Comparative question · first choice
“General ranking lists also put IT Glue first for IT documentation, followed by Confluence and Freshservice.”Muse Glimmer 30B · Comparative question · first choice
“I recommend using IT Glue, Freshservice, or IT Portal for IT knowledge and asset documentation.”Llama 4 Maverick · Paraphrase question · first choice
What gives them pause
“Stagnant development and lack of meaningful updates in recent years; search functionality is often criticized as weak or unreliable; high pricing”Grok 4.20 · Negative question · warning
“What to Avoid ... Designed for MSPs ... overpriced and over-engineered for internal IT”Kimi K2 · Direct question · warning
“Avoid IT Glue or Hudu unless you are an MSP”Perplexity Sonar · Budget-constrained question · warning
“It is cloud-based and therefore deserves especially careful review of its security reports, residency commitments, backup procedures, and export capabilities”Perplexity Sonar · Negative question · warning
Also on the shortlist
The products named in the same answers as IT Glue, over the 159 answers that named it, and how often each was the first choice instead.
| Product | Named together | Picked instead | |
|---|---|---|---|
| 145 | 30 | Compare → | |
| 113 | 37 | Compare → | |
| 91 | 9 | Compare → | |
| 77 | 6 | Compare → | |
| 54 | 12 | Compare → | |
| 52 | 1 | View → | |
| 44 | 2 | View → | |
| 31 | 2 | View → | |
| 27 | 3 | Compare → | |
| 25 | 0 | View → |
What the models named instead of IT Glue →
A side-by-side page exists where both products are among a category's top eight.
At a glance
Stated on IT Glue's own site, not checked by Gane.
- For
- MSPs and IT departments
- Price stated
- Basic $29/user; SELECT $38/user; ENTERPRISE as low as $44/user
- Starting price
- 29
- Free plan or trial
- TRY FOR FREE
- Integrations
- 16 · 60 (its own pages disagree)
- Certifications
- SOC 2
- Customers named
- Educational Service Unit #7, Village of Streamwood, Pathline Labs, CFS Brands, Revo Health, Vantage Point Title, Inc., Creative Computer Solutions, Inc., Nexa1
How this is measured
Fourteen AI models from 12 labs are asked the same buying questions six ways, for three company sizes. Standings refresh every edition.
Gane sells AI visibility software. No company can pay to change a result.
Read the method →Sources returned with these answers
Fourteen of the fourteen models returned a source list in this edition: five return the pages they cited and nine the search results they consulted. These counts come from 150 of the 159 answers that named IT Glue and are not a share of its labels.
Domains cited
426 of the 454 domain citations in answers naming IT Glue came from a third party's page. Twenty-eight were to the publisher's own pages (the Gane Index), which the models cite like any other source; they are not counted as a third party.
Pages cited
Pages are listed as the models cited them.
By model
| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 2 | 1 | 1 | 4 |
| GPT-5.4 mini | 0 | 2 | 1 | 1 | 4 |
| Gemini 3.5 Flash | 1 | 3 | 0 | 1 | 5 |
| Perplexity Sonar | 1 | 0 | 0 | 4 | 5 |
| Grok 4.20 | 1 | 3 | 1 | 1 | 6 |
| Mistral Small | 1 | 1 | 0 | 1 | 3 |
| DeepSeek V4 Flash | 1 | 1 | 1 | 2 | 5 |
| Llama 4 Maverick | 1 | 0 | 1 | 2 | 4 |
| Qwen 3.7 Flash | 0 | 2 | 0 | 2 | 4 |
| Kimi K2 | 1 | 2 | 1 | 2 | 6 |
| GLM 4.7 FlashX | 1 | 2 | 0 | 0 | 3 |
| MiniMax M2.5 | 0 | 1 | 0 | 2 | 3 |
| GPT-6 Luna | 0 | 2 | 0 | 1 | 3 |
| Muse Glimmer 30B | 1 | 1 | 0 | 1 | 3 |
What it publishes
| Kind | Pages | Last 90 days | 2025-10 to 2026-09 | Latest | Categories named |
|---|---|---|---|---|---|
| Blog | 887 | 1 | 2026-09-03 | RMM, MFA | |
| Webinar or virtual event | 223 | 0 | 2026-05-05 | ||
| Conference or event | 190 | 0 | 2026-03-17 | ITAM, RMM | |
| Template or tool | 40 | 0 | 2025-08-25 | ||
| Report or ebook | 31 | 0 | 2023-07-24 | ||
| News or press | 25 | undated | RMM | ||
| Glossary or explainer | 10 | undated | ITAM | ||
| Comparison | 7 | undated | |||
| Case study | 3 | 0 | 2025-02-13 | ||
| Podcast or video | 1 | undated |
Most recent
- 2026-09-03Itglue and myglue browser extension updates blog
- 2026-05-05It glue q226 product innovation webinar webinar or virtual event
- 2026-04-27It glue ai product tour blog
- 2026-03-31It glue ux updates blog
- 2026-03-26Qbr report templates blog
- 2026-03-17It glue tech jam conference or event
How it is countedHide how it is counted
Every page itglue.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. Of its titles that name a category, most name RMM (11); 11 name its categories the models place it in. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.