Index › IT › Products › Confluence · November 2026 Edition
4 categories · Ranked

Confluence

Confluence is a team workspace from Atlassian where knowledge and collaboration meet · atlassian.com ↗

#1Best rank (enterprise)
14/14Models named it
34First choices
58Warnings
November 2026 Edition · all company sizes counted.
Ranked inIT documentation #1 enterpriseEnterprise architecture tools #127CI/CD platforms #39Internal developer portals #20
What AI models recommend in IT documentation

Read the same way at every company size.

The standing depends on who is buying. Every model is asked the same questions for each company size.

Why models recommend it

“If you are already Atlassian-heavy, Confluence's structured documentation with deep Atlassian ecosystem integration is a natural fit.”Muse Glimmer 30B · Scale-constrained question · first choice
“Confluence offers the best balance of: Enterprise-grade features, IT-specific workflows, Reasonable pricing, Proven scalability”Kimi K2 · Direct question · first choice
“Gold standard for IT teams. Excellent with Jira, strong permissions, templates, and integrations... Good for 500 users.”Grok 4.20 · Scale-constrained question · first choice
“Confluence is a strong fit for mid-size to enterprise tech teams that need a centralized space to document processes”Claude Haiku 4.5 · Direct question · first choice

What gives them pause

“Generic Wikis (Confluence, Notion, MediaWiki, Dokuwiki) - Why to avoid: These are widely criticized as "considered harmful" for serious documentation”GLM 4.7 FlashX · Negative question · warning
“General-Purpose Tools Misused as EA Platforms (e.g., Wrike, Miro, Confluence, or PowerPoint/Excel Stacks)”Grok 4.20 · Negative question · warning
“The "DIY" Non-EA Tooling Stack (Excel, Visio, PowerPoint, Confluence) ... Why to avoid as an EA system”Gemini 3.5 Flash · Negative question · warning
“Confluence is the enterprise standard for a shared searchable knowledge base, "though it often requires plugins to feel complete." It is also heavily criticized”Muse Glimmer 30B · Negative question · warning

Also on the shortlist

The products named in the same answers as Confluence, over the 228 answers that named it, and how often each was the first choice instead.

What the models named instead of Confluence →

A side-by-side page exists where both products are among a category's top eight.

At a glance

Stated on Confluence's own site, not checked by Gane.

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Customers named
Software AG, DISH Wireless, EMC Insurance, CHG Healthcare, SOPHOS, Amadeus, Spoton
Visit atlassian.com ↗

How this is measured

Fourteen AI models from 12 labs are asked the same buying questions six ways, for three company sizes. Standings refresh every edition.

Gane sells AI visibility software. No company can pay to change a result.

Read the method →

Sources returned with these answers

The sites and pages the answers that named Confluence came back with. A fact about retrieval, not a cause of the answer.

Fourteen of the fourteen models returned a source list in this edition: five return the pages they cited and nine the search results they consulted. These counts come from 200 of the 228 answers that named Confluence and are not a share of its labels.

Domains cited

ones.com110
capterra.com98
softwareadvice.com69
g2.com62
getapp.com49
kaseya.com46
ferndesk.com44
costbench.com40
reddit.com35
toolradar.com34

587 of the 587 domain citations in answers naming Confluence came from a third party's page.

Pages cited

Pages are listed as the models cited them.

By model

How each model answered on Confluence across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.
ModelFirst choiceAlternativeMentionWarningLabels
Claude Haiku 4.522116
GPT-5.4 mini30205
Gemini 3.5 Flash05027
Perplexity Sonar03025
Grok 4.2032128
Mistral Small13116
DeepSeek V4 Flash12126
Llama 4 Maverick10203
Qwen 3.7 Flash05117
Kimi K213015
GLM 4.7 FlashX03115
MiniMax M2.503205
GPT-6 Luna02024
Muse Glimmer 30B22116

What it publishes

Addresses on atlassian.com
39,569
subdomains included
Content
6,074
counted in the table below
Documentation
8,766
Product · Integration
107 · 65
KindPagesLast 90 days2025-10 to 2026-09LatestCategories named
Blog4,124182026-09-28
Glossary or explainer78402026-04-09
Webinar or virtual event32602016-08-11
Template or tool29202025-08-18
Report or ebook249undated
Comparison11822026-09-11
Case study89undated
Conference or event7052026-10-15
Podcast or video1442026-09-16
News or press802022-03-03
How it is countedHide how it is counted

Every page atlassian.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.