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IT documentation · November 2026 Edition

IT Glue vs Notion

Zero of fourteen models named IT Glue first on the direct prompt; zero named Notion. IT Glue was named by fourteen of the fourteen models and Notion by thirteen and IT Glue carries 56 labels and Notion 41, so the shares are not directly comparable.

IT Glue

criticized challenger

Named in two categories this edition.

Notion

criticized challenger

Named in six categories this edition.

First-choice share9%2%Of first choices across the direct, paraphrase, budget and scale prompts, 0 to 100.
Negative rate34%32%Negative labels as a share of the product's labels, 0 to 100.
Rank in category#5#7A position in a field of 15; printed, not drawn.
Labels5641A count; the two differ.
The two percentage rows are drawn on one 0 to 100 track, IT Glue reading right to left. Rank and label count are printed, not drawn.Confluence was named alongside these two in fourteen of the fourteen direct answers. Hudu vs IT Glue · Hudu vs Notion · Confluence vs IT Glue

Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the IT documentation page.

By framing

How many of the fourteen models made each the first choice, per way of asking, and how many argued against it.
IT GlueFirst choices, of fourteen modelsNotion
Direct003 against IT Glue
Paraphrase402 against IT Glue
Comparative41
Budget-constrained014 against IT Glue · 2 against Notion
Scale-constrained102 against Notion
Negative0010 against IT Glue · 9 against Notion
Bars are first choices, 0 to 14 each sideModels that argued againstA model can name both, so the two sides of a row do not sum to fourteen.

Across every category in the November 2026 Edition, IT Glue and Notion were named in the same answer ninety-one times, of the 159 answers naming IT Glue and the 159 naming Notion. In those answers Notion took the first choice nine times and IT Glue nine.

Every model, every framing

The eighty-four answers behind the chart above, one cell each: where IT Glue and Notion stood in it.
ModelDirectParaphraseComparativeBudget-constrainedScale-constrainedNegative
Claude Haiku 4.5
GPT-5.4 mini
Gemini 3.5 Flash
Perplexity Sonar
Grok 4.20
Mistral Small
DeepSeek V4 Flash
Llama 4 Maverick
Qwen 3.7 Flash
Kimi K2
GLM 4.7 FlashX
MiniMax M2.5
GPT-6 Luna
Muse Glimmer 30B
IT Glue Notion first choice named as an alternative argued againstblank: not namedEach cell is one answer, IT Glue on the left and Notion on the right.

The direct prompt

The plain question, one answer per model, grouped by where IT Glue and Notion stood in it.

Neither was the first choice, one was named

8 of 14 modelsThe answer put something else first and named one of the two as an alternative.
GPT-5.4 miniConfluence alternatives: Document360, Guru, IT Glue
Gemini 3.5 FlashHudu alternatives: Confluence, Document360, GitBook, IT Glue, Scribe, Tango
Grok 4.20Confluence alternatives: GitBook, Hudu, IT Glue, Notion
Mistral SmallConfluence, Document360 alternatives: Freshservice, GitBook, IT Glue, Mintlify
DeepSeek V4 FlashConfluence, Hudu alternatives: Document360, Notion
Kimi K2Confluence alternatives: Document360, Notion
GPT-6 LunaHudu alternatives: Confluence, IT Glue, SharePoint
Muse Glimmer 30BConfluence alternatives: Document360, Freshservice, Notion

Neither was named

6 of 14 modelsThe answer made no first choice from these two in this category.
Claude Haiku 4.5Confluence, Hudu alternatives: Document360, Tettra
Perplexity SonarHudu alternatives: Confluence, Document360, Freshservice, SharePoint
Llama 4 MaverickConfluence alternatives: Document360, Freshservice, GitBook
Qwen 3.7 FlashHudu alternatives: Confluence, Guidde, Scribe
GLM 4.7 FlashXDocument360 alternatives: Confluence, GitBook
MiniMax M2.5Document360 alternatives: Confluence, Freshservice, GitBook, Hudu

Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment and they are never added together. The figures above are the mid-market standing, which is the one the category orders by.
Small business
Notion leads by seven points.
Notion15%#3 of 14
IT Glue8%#5 of 14
The full small business standing →
Mid-marketThe figures above
The order flips: IT Glue leads at mid-market.
IT Glue9%#5 of 15
Notion2%#7 of 15
The full mid-market standing →
Enterprise
IT Glue leads by four points.
IT Glue6%#4 of 15
Notion2%#11 of 15
The full enterprise standing →

What the models said about IT Glue

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Six of eight in this category shown.

“Stagnant development and lack of meaningful updates in recent years; search functionality is often criticized as weak or unreliable; high pricing” Grok 4.20 · negative prompt · hard negative
“What to Avoid ... Designed for MSPs ... overpriced and over-engineered for internal IT” Kimi K2 · direct prompt · hard negative
“Avoid IT Glue or Hudu unless you are an MSP” Perplexity Sonar · budget prompt · hard negative
“Choose IT Glue for a mature MSP or internal IT team needing highly structured infrastructure documentation.” Perplexity Sonar · comparative prompt · first choice
“The most mature and widely adopted MSP documentation platform with the deepest PSA/RMM integration ecosystem.” DeepSeek V4 Flash · comparative prompt · first choice
“General ranking lists also put IT Glue first for IT documentation, followed by Confluence and Freshservice.” Muse Glimmer 30B · comparative prompt · first choice

What the models said about Notion

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Five of six in this category shown.

“the platforms to most often avoid or scrutinize heavily are: - Consumer-first note apps that get stretched into a wiki, such as Notion or similar tools” Muse Glimmer 30B · negative prompt · hard negative
“Generic Wikis (Confluence, Notion, MediaWiki, Dokuwiki) - Why to avoid: These are widely criticized as "considered harmful"” GLM 4.7 FlashX · negative prompt · hard negative
“frequently recommended to avoid or scrutinize heavily for enterprise IT documentation needs” Mistral Small · negative prompt · hard negative
“Need an internal IT wiki for broad collaboration? → Confluence or Notion” GPT-5.4 mini · comparative prompt · first choice
“For a company with a limited budget, Notion is the best default choice” Perplexity Sonar · budget prompt · first choice
Also compared

Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.