Zero of fourteen models named IT Glue first on the direct prompt; zero named Notion. IT Glue was named by fourteen of the fourteen models and Notion by thirteen and IT Glue carries 56 labels and Notion 41, so the shares are not directly comparable.
Named in two categories this edition.
Named in six categories this edition.
Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the IT documentation page.
Across every category in the November 2026 Edition, IT Glue and Notion were named in the same answer ninety-one times, of the 159 answers naming IT Glue and the 159 naming Notion. In those answers Notion took the first choice nine times and IT Glue nine.
| Model | Direct | Paraphrase | Comparative | Budget-constrained | Scale-constrained | Negative |
|---|---|---|---|---|---|---|
| Claude Haiku 4.5 | ||||||
| GPT-5.4 mini | ||||||
| Gemini 3.5 Flash | ||||||
| Perplexity Sonar | ||||||
| Grok 4.20 | ||||||
| Mistral Small | ||||||
| DeepSeek V4 Flash | ||||||
| Llama 4 Maverick | ||||||
| Qwen 3.7 Flash | ||||||
| Kimi K2 | ||||||
| GLM 4.7 FlashX | ||||||
| MiniMax M2.5 | ||||||
| GPT-6 Luna | ||||||
| Muse Glimmer 30B |
Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Six of eight in this category shown.
“Stagnant development and lack of meaningful updates in recent years; search functionality is often criticized as weak or unreliable; high pricing” Grok 4.20 · negative prompt · hard negative
“What to Avoid ... Designed for MSPs ... overpriced and over-engineered for internal IT” Kimi K2 · direct prompt · hard negative
“Avoid IT Glue or Hudu unless you are an MSP” Perplexity Sonar · budget prompt · hard negative
“Choose IT Glue for a mature MSP or internal IT team needing highly structured infrastructure documentation.” Perplexity Sonar · comparative prompt · first choice
“The most mature and widely adopted MSP documentation platform with the deepest PSA/RMM integration ecosystem.” DeepSeek V4 Flash · comparative prompt · first choice
“General ranking lists also put IT Glue first for IT documentation, followed by Confluence and Freshservice.” Muse Glimmer 30B · comparative prompt · first choice
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Five of six in this category shown.
“the platforms to most often avoid or scrutinize heavily are: - Consumer-first note apps that get stretched into a wiki, such as Notion or similar tools” Muse Glimmer 30B · negative prompt · hard negative
“Generic Wikis (Confluence, Notion, MediaWiki, Dokuwiki) - Why to avoid: These are widely criticized as "considered harmful"” GLM 4.7 FlashX · negative prompt · hard negative
“frequently recommended to avoid or scrutinize heavily for enterprise IT documentation needs” Mistral Small · negative prompt · hard negative
“Need an internal IT wiki for broad collaboration? → Confluence or Notion” GPT-5.4 mini · comparative prompt · first choice
“For a company with a limited budget, Notion is the best default choice” Perplexity Sonar · budget prompt · first choice
Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.