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Index › IT › Products › Avaya · November 2026 Edition

Business phone systems · Ranked

Avaya

#75Best rank (enterprise)

10/14Models named it

0First choices

17Warnings

November 2026 Edition · all company sizes counted.

Ranked inBusiness phone systems #75 enterprise

Why models recommend it

No positive label carried a quote.

What gives them pause

“Older Nortel, Panasonic, or Avaya hardware that has stopped receiving firmware updates.”Qwen 3.7 Flash · Negative question · warning

“Call drops, audio glitches, connectivity issues, frequent missed calls”DeepSeek V4 Flash · Negative question · warning

Also on the shortlist

The products named in the same answers as Avaya, over the 22 answers that named it, and how often each was the first choice instead.

Product	Named together	Picked instead
RingCentral RingEX	13	5	View →
Zoom Phone	12	2	View →
Mitel	12	0	View →
Microsoft Teams Phone	11	1	View →
8x8	11	0	View →
Nextiva	11	0	View →
Dialpad	9	1	View →
Panasonic	9	0	View →
Cisco Webex Calling	7	0	View →
NEC	7	0	View →

A side-by-side page exists where both products are among a category's top eight.

How this is measured

Fourteen AI models from 12 labs are asked the same buying questions six ways, for three company sizes. Standings refresh every edition.

Gane sells AI visibility software. No company can pay to change a result.

Read the method →

Sources returned with these answers

The sites and pages the answers that named Avaya came back with. A fact about retrieval, not a cause of the answer.

Fourteen of the fourteen models returned a source list in this edition: five return the pages they cited and nine the search results they consulted. These counts come from 16 of the 22 answers that named Avaya and are not a share of its labels.

Domains cited

reddit.com7

business.usnews.com6

community.spiceworks.com6

gane.ai/indexpublisher (Gane)5

crazyegg.com4

expertmarket.com4

techmode.com4

techradar.com4

trustpilot.com4

capterra.com3

No domain is on file for Avaya, so its own site is not marked. Five were to the publisher's own pages (the Gane Index), which the models cite like any other source; they are not counted as a third party.

Pages cited

business.usnews.com/business-phone-systems/best-business-phone-systems5

community.spiceworks.com/t/we-are-in-the-market-for-voip-phone-systems-for-a-large-company4

crazyegg.com/blog/best-business-phone-systems4

expertmarket.com/phone-systems/best-enterprise-phone-systems4

gane.ai/index/it/operations/business-phone-systems/enterprise4

reddit.com/r/sysadmin/comments/13qpg7m/anybody_care_to_share_their_opinion_on_phone3

techradar.com/best/best-business-phone-system3

verizon.com/business/learn/business-phone-buyers-guide3

Pages are listed as the models cited them.

By model

How each model answered on Avaya across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.

Model	Mention	Warning	Labels
Claude Haiku 4.5	0	0	0
GPT-5.4 mini	0	0	0
Gemini 3.5 Flash	0	0	0
Perplexity Sonar	0	0	0
Grok 4.20	0	0	0
Mistral Small	0	0	0
DeepSeek V4 Flash	0	1	1
Llama 4 Maverick	1	0	1
Qwen 3.7 Flash	0	1	1
Kimi K2	0	0	0
GLM 4.7 FlashX	0	0	0
MiniMax M2.5	0	0	0
GPT-6 Luna	0	0	0
Muse Glimmer 30B	0	0	0