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Remote support and remote access · November 2026 Edition
Chrome Remote Desktop vs BeyondTrust Remote Support
Zero of fourteen models named Chrome Remote Desktop first on the direct prompt; one named BeyondTrust Remote Support. Chrome Remote Desktop was named by eleven of the fourteen models and BeyondTrust Remote Support by thirteen and Chrome Remote Desktop carries 19 labels and BeyondTrust Remote Support 27, so the shares are not directly comparable.
Named in two categories this edition.
Named in four categories this edition.
First-choice share4%2%Of first choices across the direct, paraphrase, budget and scale prompts, 0 to 100.
Negative rate37%15%Negative labels as a share of the product's labels, 0 to 100.
Rank in category#7#8A position in a field of 12; printed, not drawn.
Labels1927A count; the two differ.
The two percentage rows are drawn on one 0 to 100 track, Chrome Remote Desktop reading right to left. Rank and label count are printed, not drawn.Splashtop Remote Support was named alongside these two in ten of the fourteen direct answers. Splashtop Remote Support vs Chrome Remote Desktop · Splashtop Remote Support vs BeyondTrust Remote Support · Zoho Assist vs Chrome Remote Desktop
Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the remote support and remote access page.
By framing
How many of the fourteen models made each the first choice, per way of asking, and how many argued against it.
Chrome Remote DesktopFirst choices, of fourteen modelsBeyondTrust Remote Support
Direct01
Paraphrase002 against Chrome Remote Desktop
Comparative001 against Chrome Remote Desktop
Budget-constrained201 against Chrome Remote Desktop
Scale-constrained001 against BeyondTrust Remote Support
Negative003 against Chrome Remote Desktop · 3 against BeyondTrust Remote Support
Bars are first choices, 0 to 14 each sideModels that argued againstA model can name both, so the two sides of a row do not sum to fourteen.
Across every category in the November 2026 Edition, Chrome Remote Desktop and BeyondTrust Remote Support were named in the same answer fifteen times, of the 55 answers naming Chrome Remote Desktop and the 99 naming BeyondTrust Remote Support. In those answers BeyondTrust Remote Support took the first choice three times and Chrome Remote Desktop zero.
Every model, every framing
The eighty-four answers behind the chart above, one cell each: where Chrome Remote Desktop and BeyondTrust Remote Support stood in it.
| Model | Direct | Paraphrase | Comparative | Budget-constrained | Scale-constrained | Negative |
|---|---|---|---|---|---|---|
| Claude Haiku 4.5 | | | ||||
| GPT-5.4 mini | | | ||||
| Gemini 3.5 Flash | | | | | | |
| Perplexity Sonar | | | | | ||
| Grok 4.20 | | |||||
| Mistral Small | ||||||
| DeepSeek V4 Flash | | | | |||
| Llama 4 Maverick | ||||||
| Qwen 3.7 Flash | | | | | ||
| Kimi K2 | | | | | ||
| GLM 4.7 FlashX | | | ||||
| MiniMax M2.5 | | |||||
| GPT-6 Luna | | | ||||
| Muse Glimmer 30B | | | |
Chrome Remote Desktop BeyondTrust Remote Support first choice named as an alternative argued againstblank: not namedEach cell is one answer, Chrome Remote Desktop on the left and BeyondTrust Remote Support on the right.The direct prompt
The plain question, one answer per model, grouped by where Chrome Remote Desktop and BeyondTrust Remote Support stood in it.
BeyondTrust Remote Support first, Chrome Remote Desktop not the choice
1 of 14 modelsChrome Remote Desktop was named in the answer but not as the choice, or not at all.GPT-5.4 miniBeyondTrust Remote Support alternatives: NinjaOne Remote, Splashtop Remote Support, TeamViewer Tensor, Zoho Assist
Neither was the first choice, one was named
4 of 14 modelsThe answer put something else first and named one of the two as an alternative.Gemini 3.5 FlashConnectWise ScreenConnect alternatives: BeyondTrust Remote Support, ScreenMeet, Splashtop Remote Support
Perplexity SonarNinjaOne Remote, Splashtop Remote Support alternatives: BeyondTrust Remote Support, Zoho Assist
GPT-6 LunaSplashtop Remote Support alternatives: BeyondTrust Remote Support, TeamViewer Tensor
Muse Glimmer 30BConnectWise ScreenConnect alternatives: BeyondTrust Remote Support, Freshservice, NinjaOne Remote, Zoho Assist
Neither was named
9 of 14 modelsThe answer made no first choice from these two in this category.Claude Haiku 4.5no first choice
Grok 4.20Splashtop Remote Support alternatives: TeamViewer, Zoho Assist
Mistral SmallTeamViewer, Zoho Assist alternatives: ConnectWise ScreenConnect, Splashtop Remote Support
DeepSeek V4 FlashSplashtop Remote Support alternatives: ConnectWise ScreenConnect, Zoho Assist
Llama 4 MaverickNinjaOne Remote alternatives: Action1, AirDroid Business, Atera, Datto RMM, Freshservice, JumpCloud, Supportbench, TeamViewer, Zoho Assist
Qwen 3.7 FlashFreshdesk alternatives: ConnectWise ScreenConnect, HubSpot Service Hub, Intercom, NinjaOne Remote
Kimi K2ConnectWise ScreenConnect alternatives: NinjaOne Remote, Splashtop Remote Support
GLM 4.7 FlashXZoho Assist alternatives: ConnectWise ScreenConnect, Splashtop Remote Support
MiniMax M2.5Splashtop Remote Support, Zoho Assist alternatives: FixMe.IT, RemotePC
Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.
By buyer segment
The same question asked on behalf of a different buyer. Each standing is computed within its segment and they are never added together. The figures above are the mid-market standing, which is the one the category orders by.
Small business
Level: the same share of first choices.
Chrome Remote Desktop0%#12 of 12BeyondTrust Remote Support0%#10 of 12Mid-marketThe figures above
Chrome Remote Desktop leads by two points.
Chrome Remote Desktop4%#7 of 12BeyondTrust Remote Support2%#8 of 12Enterprise
The order flips: BeyondTrust Remote Support leads at enterprise.
BeyondTrust Remote Support27%#1 of 11Chrome Remote Desktop0%#11 of 11What the models said about Chrome Remote Desktop
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Four of five in this category shown.
“These stand out over consumer-grade tools like Chrome Remote Desktop (too limited for business)” Grok 4.20 · paraphrase prompt · hard negative
“If you truly have no budget at all: Go with Chrome Remote Desktop (simple, browser‑based) or RustDesk (self‑hosted, free).” GLM 4.7 FlashX · budget prompt · first choice
“If you need absolutely zero cost, go with Chrome Remote Desktop or RustDesk.” Kimi K2 · budget prompt · first choice
“Safer Alternatives for Personal Use: ... Chrome Remote Desktop (when properly configured with strong authentication)” Kimi K2 · negative prompt · alternative
What the models said about BeyondTrust Remote Support
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Five of six in this category shown.
“BeyondTrust's Remote Support vulnerability was also noted in December 2024” Muse Glimmer 30B · negative prompt · hard negative
“Critical code injection vulnerability ... actively exploited” Kimi K2 · negative prompt · hard negative
“Best overall for mid-market B2B: BeyondTrust Remote Support” GPT-5.4 mini · direct prompt · first choice
“Enterprise-grade security and auditing, least-privilege enforcement, excellent compliance features — but pricey and more complex to deploy” DeepSeek V4 Flash · comparative prompt · alternative
“Choose BeyondTrust if your B2B customers require rigorous security compliance, session auditing, and privileged access isolation.” Gemini 3.5 Flash · direct prompt · alternative
Also compared
Splashtop Remote Support vs Chrome Remote DesktopSplashtop Remote Support vs BeyondTrust Remote SupportZoho Assist vs Chrome Remote DesktopZoho Assist vs BeyondTrust Remote SupportRustDesk vs Chrome Remote DesktopRustDesk vs BeyondTrust Remote SupportConnectWise ScreenConnect vs Chrome Remote DesktopConnectWise ScreenConnect vs BeyondTrust Remote SupportTeamViewer vs Chrome Remote DesktopTeamViewer vs BeyondTrust Remote SupportNinjaOne Remote vs Chrome Remote DesktopNinjaOne Remote vs BeyondTrust Remote SupportAll twenty-eight head-to-head pages and the full remote support standing
Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.