Zero of fourteen models named BookStack first on the direct prompt; zero named IT Glue. Both were named by all fourteen models and BookStack carries 30 labels and IT Glue 56, so the shares are not directly comparable.
Named in one category this edition.
Named in two categories this edition.
Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the IT documentation page.
Across every category in the November 2026 Edition, BookStack and IT Glue were named in the same answer fifty-four times, of the 77 answers naming BookStack and the 159 naming IT Glue. In those answers IT Glue took the first choice five times and BookStack twelve.
| Model | Direct | Paraphrase | Comparative | Budget-constrained | Scale-constrained | Negative |
|---|---|---|---|---|---|---|
| Claude Haiku 4.5 | ||||||
| GPT-5.4 mini | ||||||
| Gemini 3.5 Flash | ||||||
| Perplexity Sonar | ||||||
| Grok 4.20 | ||||||
| Mistral Small | ||||||
| DeepSeek V4 Flash | ||||||
| Llama 4 Maverick | ||||||
| Qwen 3.7 Flash | ||||||
| Kimi K2 | ||||||
| GLM 4.7 FlashX | ||||||
| MiniMax M2.5 | ||||||
| GPT-6 Luna | ||||||
| Muse Glimmer 30B |
Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Six of seven in this category shown.
“BookStack, Wiki.js, Docusaurus, and similar tools can provide control, but the organization must handle hosting, patching, backups” Perplexity Sonar · negative prompt · soft negative
“BookStack notes that some export formats may be transformed or lossy, which is a caution sign even in otherwise portable systems.” GPT-5.4 mini · negative prompt · soft negative
“Great for clean, simple KB articles and runbooks, but lacking built-in IT asset discovery, IPAM, and credential vaulting.” Gemini 3.5 Flash · scale prompt · soft negative
“If you have zero budget and 1 IT person: Choose BookStack. It is the industry standard for free, self-hosted IT documentation.” Qwen 3.7 Flash · budget prompt · first choice
“For zero budget: Go with BookStack – it's the most user-friendly and purpose-built for IT documentation.” Kimi K2 · budget prompt · first choice
“If you want zero cost and easy setup for team runbooks: Go with BookStack.” Gemini 3.5 Flash · budget prompt · first choice
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Six of eight in this category shown.
“Stagnant development and lack of meaningful updates in recent years; search functionality is often criticized as weak or unreliable; high pricing” Grok 4.20 · negative prompt · hard negative
“What to Avoid ... Designed for MSPs ... overpriced and over-engineered for internal IT” Kimi K2 · direct prompt · hard negative
“Avoid IT Glue or Hudu unless you are an MSP” Perplexity Sonar · budget prompt · hard negative
“Choose IT Glue for a mature MSP or internal IT team needing highly structured infrastructure documentation.” Perplexity Sonar · comparative prompt · first choice
“The most mature and widely adopted MSP documentation platform with the deepest PSA/RMM integration ecosystem.” DeepSeek V4 Flash · comparative prompt · first choice
“General ranking lists also put IT Glue first for IT documentation, followed by Confluence and Freshservice.” Muse Glimmer 30B · comparative prompt · first choice
Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.