PagerDuty vs Rootly
Two of fourteen models named PagerDuty first on the direct prompt; one named Rootly. PagerDuty was named by fourteen of the fourteen models and Rootly by thirteen and PagerDuty carries 70 labels and Rootly 42, so the shares are not directly comparable.
Named in four categories this edition.
Named in one category this edition.
Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the incident management and on-call page.
By framing
PagerDutyFirst choices, of fourteen modelsRootly
Across every category in the November 2026 Edition, PagerDuty and Rootly were named in the same answer 101 times, of the 229 answers naming PagerDuty and the 106 naming Rootly. In those answers Rootly took the first choice nine times and PagerDuty thirty-one.
Every model, every framing
| Model | Direct | Paraphrase | Comparative | Budget-constrained | Scale-constrained | Negative |
|---|---|---|---|---|---|---|
| Claude Haiku 4.5 | | | | |||
| GPT-5.4 mini | | | | |||
| Gemini 3.5 Flash | | | | | | |
| Perplexity Sonar | | | | | | |
| Grok 4.20 | | | | | | |
| Mistral Small | | | | |||
| DeepSeek V4 Flash | | | | | | |
| Llama 4 Maverick | | | | |||
| Qwen 3.7 Flash | | | | | | |
| Kimi K2 | | | | | ||
| GLM 4.7 FlashX | | | | | ||
| MiniMax M2.5 | | | | | ||
| GPT-6 Luna | | | | | | |
| Muse Glimmer 30B | | | | | |
PagerDuty Rootly first choice named as an alternative argued againstblank: not namedEach cell is one answer, PagerDuty on the left and Rootly on the right.The direct prompt
PagerDuty first, Rootly an alternative
2 of 14 modelsRootly was named in the answer but not as the choice, or not at all.Rootly first, PagerDuty an alternative
1 of 14 modelsPagerDuty was named in the answer but not as the choice, or not at all.Neither was the first choice, one was named
10 of 14 modelsThe answer put something else first and named one of the two as an alternative.Neither was named
1 of 14 modelsThe answer made no first choice from these two in this category.Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.
By buyer segment
PagerDuty18%#2 of 14Rootly4%#5 of 14PagerDuty25%#2 of 13Rootly9%#3 of 13PagerDuty53%#1 of 12Rootly4%#4 of 12What the models said about PagerDuty
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Six of eight in this category shown.
“Avoid or be very cautious with: Opsgenie (end-of-life), PagerDuty (cost/complexity issues)” Kimi K2 · negative prompt · hard negative
“PagerDuty can get expensive quickly for mid-market budgets... many mid-market teams end up layering incident.io on top of PagerDuty, paying twice.” Gemini 3.5 Flash · direct prompt · soft negative
“PagerDuty's current pricing lists separate plans and paid-ons; get a quote based on your real seat, event, and feature needs before committing.” GPT-6 Luna · negative prompt · soft negative
“Choose PagerDuty if your culture is highly operational, you have distinct IT and Engineering teams, and you need rigorous compliance and audit trails.” Qwen 3.7 Flash · scale prompt · first choice
“PagerDuty is widely considered the industry leader in on-call management. It is the go-to tool for alerting, scheduling, and escalation.” GLM 4.7 FlashX · comparative prompt · first choice
“PagerDuty (free plan available) and All Quiet ($4.99/user/month) are the top recommendations for companies with limited budgets” Mistral Small · budget prompt · first choice
What the models said about Rootly
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Four of five in this category shown.
“Slack-centered coordination can be insufficient when Slack or identity systems are unavailable.” Perplexity Sonar · negative prompt · soft negative
“AI-first approach with automated RCA and fix suggestions; seamless Slack integration; competitive pricing vs. PagerDuty” MiniMax M2.5 · comparative prompt · first choice
“Start with a trial of incident.io or Rootly if your team is engineering-led and Slack-centric” Grok 4.20 · direct prompt · first choice
“Modern / ChatOps-First | Incident.io, Rootly, FireHydrant | Best developer experience.” Gemini 3.5 Flash · scale prompt · first choice
Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.