Zoom Phone vs Microsoft Teams Phone
One of fourteen models named Zoom Phone first on the direct prompt; zero named Microsoft Teams Phone. Zoom Phone was named by fourteen of the fourteen models and Microsoft Teams Phone by eleven and Zoom Phone carries 52 labels and Microsoft Teams Phone 21, so the shares are not directly comparable.
Named in two categories this edition.
Microsoft Teams Phone
accepted challengerNamed in one category this edition.
Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the business phone systems page.
By framing
Zoom PhoneFirst choices, of fourteen modelsMicrosoft Teams PhoneAcross every category in the November 2026 Edition, Zoom Phone and Microsoft Teams Phone were named in the same answer sixty-four times, of the 159 answers naming Zoom Phone and the 92 naming Microsoft Teams Phone. In those answers Microsoft Teams Phone took the first choice nine times and Zoom Phone four.
Every model, every framing
| Model | DirectMT | ParaphraseMT | ComparativeMT | Budget-constrainedMT | Scale-constrainedMT | NegativeMT |
|---|---|---|---|---|---|---|
| Claude Haiku 4.5 | | | | | ||
| GPT-5.4 mini | | MT | | |||
| Gemini 3.5 Flash | MT | MT | | | MT | |
| Perplexity Sonar | | MT | | | ||
| Grok 4.20 | | MT | MT | MT | ||
| Mistral Small | | | | | ||
| DeepSeek V4 Flash | | MT | | | ||
| Llama 4 Maverick | | | | |||
| Qwen 3.7 Flash | | | | |||
| Kimi K2 | | MT | MT | |||
| GLM 4.7 FlashX | MT | | ||||
| MiniMax M2.5 | | | ||||
| GPT-6 Luna | | | MT | | ||
| Muse Glimmer 30B | MT | MT | | | |
Zoom PhoneMT Microsoft Teams Phone first choice named as an alternative argued againstblank: not namedEach cell is one answer, Zoom Phone on the left and Microsoft Teams Phone on the right.The direct prompt
Zoom Phone first, Microsoft Teams Phone not the choice
1 of 14 modelsMicrosoft Teams Phone was named in the answer but not as the choice, or not at all.Neither was the first choice, one was named
11 of 14 modelsThe answer put something else first and named one of the two as an alternative.Neither was named
2 of 14 modelsThe answer made no first choice from these two in this category.Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.
By buyer segment
Zoom Phone28%#1 of 11Zoom Phone14%#2 of 10Zoom Phone6%#3 of 11What the models said about Zoom Phone
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Four of five in this category shown.
“8x8, GoTo Connect and Zoom Phone don't.” Muse Glimmer 30B · negative prompt · soft negative
“My top recommendation for most budget-conscious companies: Zoom Phone at ~$10/user/month offers the best balance of price, features, reliability” DeepSeek V4 Flash · budget prompt · first choice
“Often highlighted as the best overall for small businesses, with plans starting at just $10 per user per month” Mistral Small · budget prompt · first choice
“Start with Zoom Phone if your team already lives in Zoom and wants straightforward calling.” GPT-6 Luna · comparative prompt · first choice
What the models said about Microsoft Teams Phone
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Three of four in this category shown.
“My default pick: Microsoft Teams Phone” GPT-5.4 mini · paraphrase prompt · first choice
“If you're already deep in the Microsoft ecosystem — Teams Phone will likely be your most cost-effective option” DeepSeek V4 Flash · paraphrase prompt · alternative
“Consider Teams Phone if staff already work in Teams and you're comfortable arranging PSTN calling separately.” GPT-6 Luna · comparative prompt · alternative
Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.