One of fourteen models named Cisco Secure Access first on the direct prompt; zero named Zscaler Zero Trust Exchange. Both were named by all fourteen models and Cisco Secure Access carries 35 labels and Zscaler Zero Trust Exchange 59, so the shares are not directly comparable.
Named in four categories this edition.
Named in two categories this edition.
Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the SASE platforms page.
Across every category in the November 2026 Edition, Cisco Secure Access and Zscaler Zero Trust Exchange were named in the same answer ninety-eight times, of the 143 answers naming Cisco Secure Access and the 184 naming Zscaler Zero Trust Exchange. In those answers Zscaler Zero Trust Exchange took the first choice fifteen times and Cisco Secure Access three.
| Model | Direct | Paraphrase | Comparative | Budget-constrained | Scale-constrained | Negative |
|---|---|---|---|---|---|---|
| Claude Haiku 4.5 | ||||||
| GPT-5.4 mini | ||||||
| Gemini 3.5 Flash | ||||||
| Perplexity Sonar | ||||||
| Grok 4.20 | ||||||
| Mistral Small | ||||||
| DeepSeek V4 Flash | ||||||
| Llama 4 Maverick | ||||||
| Qwen 3.7 Flash | ||||||
| Kimi K2 | ||||||
| GLM 4.7 FlashX | ||||||
| MiniMax M2.5 | ||||||
| GPT-6 Luna | ||||||
| Muse Glimmer 30B |
Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Six of eight in this category shown.
“the combination of low independent test effectiveness scores and the elevated ransomware entry-vector risk is a common reason for caution” Muse Glimmer 30B · negative prompt · soft negative
“Rebadging concerns: Questions about whether it's truly integrated or just "re-badged Umbrella with extra steps"” Kimi K2 · negative prompt · soft negative
“Some practitioners consider Cisco Umbrella a "legacy option" rather than a true SASE platform” DeepSeek V4 Flash · negative prompt · soft negative
“1. Cisco Secure Access + Catalyst SD-WAN — Best Overall” GLM 4.7 FlashX · direct prompt · first choice
“if you have an existing Cisco environment or need strong enterprise integration, Cisco Secure Access would be more suitable” MiniMax M2.5 · direct prompt · alternative
“Small business needing the lowest per-seat cost: Cisco Umbrella from $2-4/user/month is the cheapest listed SASE/SSE” Muse Glimmer 30B · budget prompt · alternative
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Six of seven in this category shown.
“has a high negative share on the IT AI Recommendation Index, with 62% of labels being negative, and has been known to have outages and latency issues” Llama 4 Maverick · negative prompt · hard negative
“Avoid Zscaler unless you're scaling toward enterprise (it's often overkill and pricier for mid-market).” Grok 4.20 · direct prompt · hard negative
“What to Avoid on a Budget ... Zscaler | Typically $6–$10+/user at minimum; enterprise-focused” Kimi K2 · budget prompt · hard negative
“Choose Zscaler if your priority is zero-trust security and eliminating direct internet access completely.” Qwen 3.7 Flash · comparative prompt · first choice
“Zscaler leads with a 21% market share... Zscaler, Palo Alto, and Cato are the clear leaders” Mistral Small · comparative prompt · first choice
“Zscaler Zero Trust Exchange and Cisco Secure Connect are the top choices” Mistral Small · paraphrase prompt · first choice
Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.