One of fourteen models named Fortinet FortiSASE first on the direct prompt; zero named Zscaler Zero Trust Exchange. Both were named by all fourteen models and Fortinet FortiSASE carries 61 labels and Zscaler Zero Trust Exchange 59, so the shares are not directly comparable.
Named in one category this edition.
Named in two categories this edition.
Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the SASE platforms page.
Across every category in the November 2026 Edition, Fortinet FortiSASE and Zscaler Zero Trust Exchange were named in the same answer 131 times, of the 165 answers naming Fortinet FortiSASE and the 184 naming Zscaler Zero Trust Exchange. In those answers Zscaler Zero Trust Exchange took the first choice seventeen times and Fortinet FortiSASE six.
| Model | Direct | Paraphrase | Comparative | Budget-constrained | Scale-constrained | Negative |
|---|---|---|---|---|---|---|
| Claude Haiku 4.5 | ||||||
| GPT-5.4 mini | ||||||
| Gemini 3.5 Flash | ||||||
| Perplexity Sonar | ||||||
| Grok 4.20 | ||||||
| Mistral Small | ||||||
| DeepSeek V4 Flash | ||||||
| Llama 4 Maverick | ||||||
| Qwen 3.7 Flash | ||||||
| Kimi K2 | ||||||
| GLM 4.7 FlashX | ||||||
| MiniMax M2.5 | ||||||
| GPT-6 Luna | ||||||
| Muse Glimmer 30B |
Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Six of eight in this category shown.
“Users and analysts advise avoiding it due to significant architectural and usability concerns.” Mistral Small · negative prompt · hard negative
“mentioned as being "poorly thought out" and to "avoid at all costs" in a Reddit comment” Llama 4 Maverick · negative prompt · hard negative
“Gartner moved it from Leader to Challenger in 2026; coverage of the report cited delayed feature enhancements and below-average customer experience.” GPT-6 Luna · negative prompt · soft negative
“I'd pick FortiSASE for the most common mid-market B2B scenario” GPT-5.4 mini · direct prompt · first choice
“Known for being considerably cheaper than top-tier competitors, making it a strong value proposition for mid-market organizations.” Mistral Small · budget prompt · alternative
“if you're already invested in the Fortinet ecosystem, FortiSASE is arguably the most pragmatic and cost-efficient choice” DeepSeek V4 Flash · paraphrase prompt · alternative
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Six of seven in this category shown.
“has a high negative share on the IT AI Recommendation Index, with 62% of labels being negative, and has been known to have outages and latency issues” Llama 4 Maverick · negative prompt · hard negative
“Avoid Zscaler unless you're scaling toward enterprise (it's often overkill and pricier for mid-market).” Grok 4.20 · direct prompt · hard negative
“What to Avoid on a Budget ... Zscaler | Typically $6–$10+/user at minimum; enterprise-focused” Kimi K2 · budget prompt · hard negative
“Choose Zscaler if your priority is zero-trust security and eliminating direct internet access completely.” Qwen 3.7 Flash · comparative prompt · first choice
“Zscaler leads with a 21% market share... Zscaler, Palo Alto, and Cato are the clear leaders” Mistral Small · comparative prompt · first choice
“Zscaler Zero Trust Exchange and Cisco Secure Connect are the top choices” Mistral Small · paraphrase prompt · first choice
Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.