osTicket
osTicket is an open-source ticketing system used for customer support and IT service management · osticket.com ↗
Named, too few times to rank.
A product needs 10 labels in a category before a share is stated. osTicket has 2.
Why models recommend it
“Best Free/Open-Source Option ... Cons: Requires server hosting and maintenance costs”DeepSeek V4 Flash · Budget-constrained question · alternative
“Deploy osTicket for an entirely free, unconstrained setup.”Gemini 3.5 Flash · Budget-constrained question · alternative
What gives them pause
No model argued against it.
Also on the shortlist
The products named in the same answers as osTicket, over the 3 answers that named it, and how often each was the first choice instead.
| Product | Named together | Picked instead | |
|---|---|---|---|
| 3 | 1 | View → | |
| 2 | 1 | View → | |
| 2 | 1 | View → | |
| 2 | 0 | View → | |
| 2 | 0 | View → | |
| 1 | 0 | View → | |
| 1 | 0 | View → | |
| 1 | 0 | View → | |
| 1 | 0 | View → | |
| 1 | 0 | View → |
A side-by-side page exists where both products are among a category's top eight.
At a glance
Stated on osTicket's own site, not checked by Gane.
- For
- customer support
- Price stated
- completely free
- Free plan or trial
- Get Started For Free Today!
How this is measured
Fourteen AI models from 12 labs are asked the same buying questions six ways, for three company sizes. Standings refresh every edition.
Gane sells AI visibility software. No company can pay to change a result.
Read the method →Sources returned with these answers
Fourteen of the fourteen models returned a source list in this edition: five return the pages they cited and nine the search results they consulted. These counts come from 3 of the 3 answers that named osTicket and are not a share of its labels.
Domains cited
Fourteen of the fourteen domain citations in answers naming osTicket came from a third party's page.
Pages cited
Pages are listed as the models cited them.
By model
| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 1 | 0 | 0 | 1 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 1 | 0 | 0 | 1 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |
What it publishes
| Kind | Pages | Last 90 days | 2025-10 to 2026-09 | Latest | Categories named |
|---|---|---|---|---|---|
| Blog | 56 | 0 | 2026-06-17 | ||
| Conference or event | 8 | undated | |||
| Report or ebook | 1 | undated |
Most recent
- 2026-06-17Osticket v1 18 4 v1 17 8 available blog
- 2026-01-15Osticket v1 18 3 v1 17 7 available blog
- 2025-02-04Osticket v1 18 2 v1 17 6 available blog
- 2023-10-25Osticket v1 18 1 v1 17 5 available blog
- 2023-06-12Osticket v1 17 4 v1 18 available blog
- 2023-03-08Osticket v1 16 6 v1 17 3 available blog
How it is countedHide how it is counted
Every page osticket.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.