Contact center quality assurance · Named, not rankedConvin
Convin is a contact center quality assurance and conversational intelligence product that records calls and automates conversation monitoring, compliance checks and call scoring · convin.ai ↗
Named, too few times to rank.
A product needs 10 labels in a category before a share is stated. Convin has 8.
Why models recommend it
“Best for: B2B companies prioritizing AI-powered automation and speech analytics”MiniMax M2.5 · Direct question · alternative
“Convin – Overall rating 4.9/5, “Best for: Performance Management””Muse Glimmer 30B · Budget-constrained question · alternative
“3. Convin (Best for AI-powered QA at entry-level pricing)”Claude Haiku 4.5 · Budget-constrained question · alternative
“Fast implementation, native QA, strong automation.”GLM 4.7 FlashX · Comparative question · alternative
What gives them pause
“SoftwareAdvice's 2026 roundup notes user cautions for Convin: "Outdated and complex interface" "Steep learning curve for users" "Expensive for small"”Muse Glimmer 30B · Negative question · warning
Also on the shortlist
The products named in the same answers as Convin, over the 15 answers that named it, and how often each was the first choice instead.
| Product | Named together | Picked instead | |
|---|---|---|---|
| 10 | 3 | View → | |
| 8 | 2 | View → | |
| 6 | 0 | View → | |
| 6 | 0 | View → | |
| 5 | 1 | View → | |
| 5 | 1 | View → | |
| 5 | 1 | View → | |
| 5 | 0 | View → | |
| 4 | 0 | View → | |
| 4 | 0 | View → |
A side-by-side page exists where both products are among a category's top eight.
At a glance
Stated on Convin's own site, not checked by Gane.
- For
- US home service businesses
- Price stated
- Early Stage Program with 25% off for life
- Free plan or trial
- Quality Management Software FREE
- Customers named
- Kotak Life, Traya, Fyers, Vyapar, Physics Wallah, Bombay Shirt Company
How this is measured
Fourteen AI models from 12 labs are asked the same buying questions six ways, for three company sizes. Standings refresh every edition.
Gane sells AI visibility software. No company can pay to change a result.
Read the method →Sources returned with these answers
Fourteen of the fourteen models returned a source list in this edition: five return the pages they cited and nine the search results they consulted. These counts come from 15 of the 15 answers that named Convin and are not a share of its labels.
Domains cited
Seventy of the seventy domain citations in answers naming Convin came from a third party's page.
Pages cited
Pages are listed as the models cited them.
By model
| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 1 | 0 | 0 | 1 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 1 | 1 | 0 | 2 |
| MiniMax M2.5 | 0 | 1 | 1 | 0 | 2 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 1 | 1 | 1 | 3 |
What it publishes
| Kind | Pages | Last 90 days | 2025-11 to 2026-10 | Latest | Categories named |
|---|---|---|---|---|---|
| Blog | 4,595 | 10 | 2026-09-06 | CRM | |
| Glossary or explainer | 729 | 0 | 2024-10-25 | CRM | |
| Comparison | 121 | 2 | 2026-07-24 | AI voice agents | |
| Podcast or video | 102 | undated | |||
| News or press | 28 | undated | |||
| Report or ebook | 23 | 0 | 2026-03-01 | ||
| Case study | 20 | 0 | 2025-09-09 | ||
| Template or tool | 20 | 1 | 2026-09-23 | ||
| Conference or event | 4 | 0 | 2025-05-06 | ||
| Webinar or virtual event | 2 | undated |
Most recent
- 2026-09-23Electricians answering checklist multi location ops template or tool
- 2026-09-06Cpaas ai sales agent blog
- 2026-07-31Bancassurance ai insurance sales blog
- 2026-07-31Loan disbursement process why delays happen blog
- 2026-07-31Omnichannel communication ai blog
- 2026-07-31Sales automation platforms blog
How it is countedHide how it is counted
Every page convin.ai exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. Of its titles that name a category, most name CRM (37); 0 name the category the models place it in. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read October 5, 2026.