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Conversational intelligence and call recording · November 2026 Edition

Fireflies.ai vs Chorus by ZoomInfo

Zero of fourteen models named Fireflies.ai first on the direct prompt; one named Chorus by ZoomInfo. Fireflies.ai was named by fourteen of the fourteen models and Chorus by ZoomInfo by thirteen and Fireflies.ai carries 50 labels and Chorus by ZoomInfo 48, so the shares are not directly comparable.

Fireflies.ai

accepted challenger

Named in four categories this edition.

Chorus by ZoomInfo

criticized challenger

By ZoomInfo, Vancouver, Washington, United States, founded 2000. Named in ten categories this edition.

First-choice share18%5%Of first choices across the direct, paraphrase, budget and scale prompts, 0 to 100.
Negative rate20%27%Negative labels as a share of the product's labels, 0 to 100.
Rank in category#3#5A position in a field of 15; printed, not drawn.
Labels5048A count; the two differ.
The two percentage rows are drawn on one 0 to 100 track, Fireflies.ai reading right to left. Rank and label count are printed, not drawn.Avoma was named alongside these two in fourteen of the fourteen direct answers. Avoma vs Fireflies.ai · Avoma vs Chorus by ZoomInfo · Gong vs Fireflies.ai

Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the conversational intelligence and call recording page.

By framing

How many of the fourteen models made each the first choice, per way of asking, and how many argued against it.
Fireflies.aiFirst choices, of fourteen modelsChorus by ZoomInfo
Direct01
Paraphrase12
Comparative001 against Chorus by ZoomInfo
Budget-constrained903 against Chorus by ZoomInfo
Scale-constrained002 against Chorus by ZoomInfo
Negative2010 against Fireflies.ai · 6 against Chorus by ZoomInfo
Bars are first choices, 0 to 14 each sideModels that argued againstA model can name both, so the two sides of a row do not sum to fourteen.

Across every category in the November 2026 Edition, Fireflies.ai and Chorus by ZoomInfo were named in the same answer ninety-one times, of the 163 answers naming Fireflies.ai and the 269 naming Chorus by ZoomInfo. In those answers Chorus by ZoomInfo took the first choice three times and Fireflies.ai sixteen.

Every model, every framing

The eighty-four answers behind the chart above, one cell each: where Fireflies.ai and Chorus by ZoomInfo stood in it.
ModelDirectParaphraseComparativeBudget-constrainedScale-constrainedNegative
Claude Haiku 4.5
GPT-5.4 mini
Gemini 3.5 Flash
Perplexity Sonar
Grok 4.20
Mistral Small
DeepSeek V4 Flash
Llama 4 Maverick
Qwen 3.7 Flash
Kimi K2
GLM 4.7 FlashX
MiniMax M2.5
GPT-6 Luna
Muse Glimmer 30B
Fireflies.ai Chorus by ZoomInfo first choice named as an alternative argued againstblank: not namedEach cell is one answer, Fireflies.ai on the left and Chorus by ZoomInfo on the right.

The direct prompt

The plain question, one answer per model, grouped by where Fireflies.ai and Chorus by ZoomInfo stood in it.

Chorus by ZoomInfo first, Fireflies.ai not the choice

1 of 14 modelsFireflies.ai was named in the answer but not as the choice, or not at all.
Kimi K2Chorus by ZoomInfo alternatives: Aircall, Avoma, Claap

Neither was the first choice, one was named

8 of 14 modelsThe answer put something else first and named one of the two as an alternative.
Claude Haiku 4.5Avoma alternatives: Chorus by ZoomInfo, Jiminny
GPT-5.4 miniGong alternatives: Avoma, Chorus by ZoomInfo
Gemini 3.5 FlashGong alternatives: Avoma, Chorus by ZoomInfo, Clari Copilot, Outreach Kaia, Salesloft Conversations
Perplexity SonarAvoma alternatives: Chorus by ZoomInfo, Gong, Jiminny
Grok 4.20Avoma alternatives: Fireflies.ai, Jiminny
GLM 4.7 FlashXGong alternatives: Avoma, Chorus by ZoomInfo, Claap, Clari Copilot, Jiminny
MiniMax M2.5Jiminny alternatives: Avoma, Chorus by ZoomInfo, Clari Copilot
Muse Glimmer 30BAvoma alternatives: Airspeed, Chorus by ZoomInfo, Jiminny

Neither was named

5 of 14 modelsThe answer made no first choice from these two in this category.
Mistral SmallJiminny, ZoomInfo alternatives: Avoma, CloudTalk, Dialpad
DeepSeek V4 FlashAvoma alternatives: Aircall, Airspeed, Jiminny
Llama 4 MaverickAvoma
Qwen 3.7 FlashAvoma, exec.ai alternatives: Clari Copilot, Gong
GPT-6 LunaGong alternatives: Avoma, Salesloft Conversations

Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment and they are never added together. The figures above are the mid-market standing, which is the one the category orders by.
Small business
Fireflies.ai leads by forty-one points.
Fireflies.ai41%#1 of 13
Chorus by ZoomInfo0%#12 of 13
The full small business standing →
Mid-marketThe figures above
Fireflies.ai leads by thirteen points.
Fireflies.ai18%#3 of 15
Chorus by ZoomInfo5%#5 of 15
The full mid-market standing →
Enterprise
Fireflies.ai leads by two points.
Fireflies.ai2%#6 of 15
Chorus by ZoomInfo0%#8 of 15
The full enterprise standing →

What the models said about Fireflies.ai

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Six of seven in this category shown.

“*Cruz v. Fireflies.AI*, Case No. 3:25-cv-03399 C.D. Ill. alleges the Fireflies.AI's meeting assistant recorded, analyzed, transcribed and stored participants' voice” Muse Glimmer 30B · negative prompt · hard negative
“class-action lawsuits (*Cruz v. Fireflies.AI Corp.*) were filed alleging the company collected biometric data (voiceprints) without proper consent” Qwen 3.7 Flash · negative prompt · hard negative
“Fireflies.ai - due to alleged biometric privacy violations under the Illinois Biometric Information Privacy Act.” Llama 4 Maverick · negative prompt · hard negative
“The best conversation intelligence and call recording platform for a company with a limited budget is Fireflies.ai, Avoma, or Sybill.” Llama 4 Maverick · budget prompt · first choice
“prioritize platforms with zero data retention and no AI training by default (like Fireflies or self-hosted solutions)” DeepSeek V4 Flash · negative prompt · first choice
“Fireflies.ai – cheapest all-round phone / video CI ... It is the most cited low-cost conversation intelligence alternative” Muse Glimmer 30B · budget prompt · first choice

What the models said about Chorus by ZoomInfo

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Three of three in this category shown.

“~$9,200+/user/year | Custom quotes, expensive for small teams” Kimi K2 · budget prompt · hard negative
“Gong and Chorus are the most robust options for advanced conversation intelligence” Mistral Small · paraphrase prompt · first choice
“I'd recommend Chorus by ZoomInfo as your primary choice” GLM 4.7 FlashX · paraphrase prompt · first choice
Also compared

Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.