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Index › GTM › Sales › Conversation intel › Chorus by ZoomInfo vs Outreach Kaia
Conversational intelligence and call recording · November 2026 Edition

Chorus by ZoomInfo vs Outreach Kaia

One of fourteen models named Chorus by ZoomInfo first on the direct prompt; zero named Outreach Kaia. Chorus by ZoomInfo was named by thirteen of the fourteen models and Outreach Kaia by ten and Chorus by ZoomInfo carries 48 labels and Outreach Kaia 15, so the shares are not directly comparable.

Chorus by ZoomInfo

criticized challenger

By ZoomInfo, Vancouver, Washington, United States, founded 2000. Named in ten categories this edition.

Outreach Kaia

accepted challenger

Named in two categories this edition.

First-choice share5%2%Of first choices across the direct, paraphrase, budget and scale prompts, 0 to 100.
Negative rate27%0%Negative labels as a share of the product's labels, 0 to 100.
Rank in category#5#8A position in a field of 15; printed, not drawn.
Labels4815A count; the two differ.
The two percentage rows are drawn on one 0 to 100 track, Chorus by ZoomInfo reading right to left. Rank and label count are printed, not drawn.Avoma was named alongside these two in fourteen of the fourteen direct answers. Avoma vs Chorus by ZoomInfo · Avoma vs Outreach Kaia · Gong vs Chorus by ZoomInfo

Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the conversational intelligence and call recording page.

By framing

How many of the fourteen models made each the first choice, per way of asking, and how many argued against it.
Chorus by ZoomInfoFirst choices, of fourteen modelsOutreach Kaia
Direct10
Paraphrase21
Comparative001 against Chorus by ZoomInfo
Budget-constrained003 against Chorus by ZoomInfo
Scale-constrained002 against Chorus by ZoomInfo
Negative006 against Chorus by ZoomInfo
Bars are first choices, 0 to 14 each sideModels that argued againstA model can name both, so the two sides of a row do not sum to fourteen.

Every model, every framing

The eighty-four answers behind the chart above, one cell each: where Chorus by ZoomInfo and Outreach Kaia stood in it.
ModelDirectParaphraseComparativeBudget-constrainedScale-constrainedNegative
Claude Haiku 4.5
GPT-5.4 mini
Gemini 3.5 Flash
Perplexity Sonar
Grok 4.20
Mistral Small
DeepSeek V4 Flash
Llama 4 Maverick
Qwen 3.7 Flash
Kimi K2
GLM 4.7 FlashX
MiniMax M2.5
GPT-6 Luna
Muse Glimmer 30B
Chorus by ZoomInfo Outreach Kaia first choice named as an alternative argued againstblank: not namedEach cell is one answer, Chorus by ZoomInfo on the left and Outreach Kaia on the right.

The direct prompt

The plain question, one answer per model, grouped by where Chorus by ZoomInfo and Outreach Kaia stood in it.

Chorus by ZoomInfo first, Outreach Kaia not the choice

1 of 14 modelsOutreach Kaia was named in the answer but not as the choice, or not at all.
Kimi K2Chorus by ZoomInfo alternatives: Aircall, Avoma, Claap

Neither was the first choice, one was named

7 of 14 modelsThe answer put something else first and named one of the two as an alternative.
Claude Haiku 4.5Avoma alternatives: Chorus by ZoomInfo, Jiminny
GPT-5.4 miniGong alternatives: Avoma, Chorus by ZoomInfo
Gemini 3.5 FlashGong alternatives: Avoma, Chorus by ZoomInfo, Clari Copilot, Outreach Kaia, Salesloft Conversations
Perplexity SonarAvoma alternatives: Chorus by ZoomInfo, Gong, Jiminny
GLM 4.7 FlashXGong alternatives: Avoma, Chorus by ZoomInfo, Claap, Clari Copilot, Jiminny
MiniMax M2.5Jiminny alternatives: Avoma, Chorus by ZoomInfo, Clari Copilot
Muse Glimmer 30BAvoma alternatives: Airspeed, Chorus by ZoomInfo, Jiminny

Neither was named

6 of 14 modelsThe answer made no first choice from these two in this category.
Grok 4.20Avoma alternatives: Fireflies.ai, Jiminny
Mistral SmallJiminny, ZoomInfo alternatives: Avoma, CloudTalk, Dialpad
DeepSeek V4 FlashAvoma alternatives: Aircall, Airspeed, Jiminny
Llama 4 MaverickAvoma
Qwen 3.7 FlashAvoma, exec.ai alternatives: Clari Copilot, Gong
GPT-6 LunaGong alternatives: Avoma, Salesloft Conversations

Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment and they are never added together. The figures above are the mid-market standing, which is the one the category orders by.
Small business
Outreach Kaia is not named for this buyer.
Chorus by ZoomInfo0%#12 of 13
Outreach Kaia—not named
The full small business standing →
Mid-marketThe figures above
Chorus by ZoomInfo leads by four points.
Chorus by ZoomInfo5%#5 of 15
Outreach Kaia2%#8 of 15
The full mid-market standing →
Enterprise
Level: the same share of first choices.
Chorus by ZoomInfo0%#8 of 15
Outreach Kaia0%#9 of 15
The full enterprise standing →

What the models said about Chorus by ZoomInfo

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Three of three in this category shown.

“~$9,200+/user/year | Custom quotes, expensive for small teams” Kimi K2 · budget prompt · hard negative
“Gong and Chorus are the most robust options for advanced conversation intelligence” Mistral Small · paraphrase prompt · first choice
“I'd recommend Chorus by ZoomInfo as your primary choice” GLM 4.7 FlashX · paraphrase prompt · first choice

What the models said about Outreach Kaia

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Three of three in this category shown.

“I'd suggest starting with ZoomInfo (Chorus) or Outreach if you prioritize B2B-specific intelligence” MiniMax M2.5 · paraphrase prompt · first choice
“Best For: Revenue teams already using Outreach or Salesloft for Sales Engagement (SEP).” Gemini 3.5 Flash · comparative prompt · alternative
“Combines meeting and call intelligence with Outreach's sales workflows.” GPT-6 Luna · comparative prompt · alternative
Also compared
Avoma vs Chorus by ZoomInfoAvoma vs Outreach KaiaGong vs Chorus by ZoomInfoGong vs Outreach KaiaFireflies.ai vs Chorus by ZoomInfoFireflies.ai vs Outreach KaiaClari Copilot vs Chorus by ZoomInfoClari Copilot vs Outreach KaiaChorus by ZoomInfo vs FathomChorus by ZoomInfo vs JiminnyFathom vs Outreach KaiaJiminny vs Outreach KaiaAll twenty-eight head-to-head pages and the full conversation intel standing

Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.