Mobile apps · November 2026 Edition
Customer.io vs MoEngage
Six of fourteen models named Customer.io first on the direct prompt; one named MoEngage. Customer.io was named by thirteen of the fourteen models and MoEngage by nine and Customer.io carries 17 labels and MoEngage 16, so the shares are not directly comparable.
Named in twelve categories this edition.
founded 2014. Named in eight categories this edition.
First-choice share13%4%Of first choices across the direct, paraphrase, budget and scale prompts, 0 to 100.
Negative rate0%12%Negative labels as a share of the product's labels, 0 to 100.
Rank in category#1#8A position in a field of 19; printed, not drawn.
Labels1716A count; the two differ.
The two percentage rows are drawn on one 0 to 100 track, Customer.io reading right to left. Rank and label count are printed, not drawn.Braze was named alongside these two in ten of the fourteen direct answers. Customer.io vs Braze · Customer.io vs Apple Search Ads · Customer.io vs Meta Advantage+ App Campaigns
Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the mobile apps page.
By framing
How many of the fourteen models made each the first choice, per way of asking, and how many argued against it.
Customer.ioFirst choices, of fourteen modelsMoEngage
Direct61
Paraphrase112 against MoEngage
Comparative00
Budget-constrained00
Scale-constrained00
Negative00
Bars are first choices, 0 to 14 each sideModels that argued againstA model can name both, so the two sides of a row do not sum to fourteen.
Every model, every framing
The eighty-four answers behind the chart above, one cell each: where Customer.io and MoEngage stood in it.
| Model | Direct | Paraphrase | Comparative | Budget-constrained | Scale-constrained | Negative |
|---|---|---|---|---|---|---|
| Claude Haiku 4.5 | | |||||
| GPT-5.4 mini | | | | |||
| Gemini 3.5 Flash | | | | |||
| Perplexity Sonar | | |||||
| Grok 4.20 | | | ||||
| Mistral Small | | | ||||
| DeepSeek V4 Flash | | | ||||
| Llama 4 Maverick | | | ||||
| Qwen 3.7 Flash | | |||||
| Kimi K2 | | | ||||
| GLM 4.7 FlashX | | |||||
| MiniMax M2.5 | | |||||
| GPT-6 Luna | | |||||
| Muse Glimmer 30B | | |
Customer.io MoEngage first choice named as an alternative argued againstblank: not namedEach cell is one answer, Customer.io on the left and MoEngage on the right.The direct prompt
The plain question, one answer per model, grouped by where Customer.io and MoEngage stood in it.
Customer.io first, MoEngage not the choice
6 of 14 modelsMoEngage was named in the answer but not as the choice, or not at all.Gemini 3.5 FlashCustomer.io alternatives: AppsFlyer, Branch, Pendo Mobile
Perplexity SonarCustomer.io alternatives: HubSpot Marketing Hub
Mistral SmallCustomer.io alternatives: Braze, CleverTap
Llama 4 MaverickCustomer.io alternatives: ActiveCampaign, HubSpot Marketing Hub, Meta Advantage+ App Campaigns
Kimi K2Customer.io alternatives: CleverTap
GPT-6 LunaCustomer.io alternatives: Braze, OneSignal
MoEngage first, Customer.io not the choice
1 of 14 modelsCustomer.io was named in the answer but not as the choice, or not at all.Muse Glimmer 30BAdjust, CleverTap, MoEngage alternatives: Branch, Braze, Insider, OneSignal, Vero, WebEngage
Neither was the first choice, one was named
5 of 14 modelsThe answer put something else first and named one of the two as an alternative.GPT-5.4 miniBraze alternatives: Airship, CleverTap, Customer.io
Grok 4.20CleverTap alternatives: AppsFlyer, Braze, Customer.io, Google Display & Video 360, Liftoff, MoEngage, Moloco, Singular
DeepSeek V4 FlashCleverTap alternatives: Adjust, Branch, Braze, Insider, MoEngage
GLM 4.7 FlashXAppsFlyer, Braze alternatives: CleverTap, Customer.io, MobileAction
MiniMax M2.5Braze alternatives: Insider, MoEngage
Neither was named
2 of 14 modelsThe answer made no first choice from these two in this category.Claude Haiku 4.5Insider alternatives: Braze, CleverTap
Qwen 3.7 FlashOneSignal alternatives: AppsFlyer, Braze
Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.
By buyer segment
The same question asked on behalf of a different buyer. Each standing is computed within its segment and they are never added together. The figures above are the mid-market standing, which is the one the category orders by.
Small business
Customer.io leads by two points.
Customer.io2%#9 of 16MoEngage0%#16 of 16Mid-marketThe figures above
Customer.io leads by ten points.
Customer.io13%#1 of 19MoEngage4%#8 of 19Enterprise
The order flips: MoEngage leads at enterprise.
MoEngage2%#9 of 13Customer.io0%#– of 13What the models said about Customer.io
No label in this category carried a quote.
What the models said about MoEngage
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Four of four in this category shown.
“These are overkill and overpriced for most mid-sized B2B companies.” Kimi K2 · paraphrase prompt · hard negative
“Strong but consumer/mobile-first orientation” DeepSeek V4 Flash · paraphrase prompt · soft negative
“CleverTap / MoEngage / WebEngage for mobile-first mid-market pricing” Muse Glimmer 30B · direct prompt · first choice
“Braze or MoEngage are top choices.” Mistral Small · paraphrase prompt · first choice
Also compared
Customer.io vs BrazeCustomer.io vs Apple Search AdsCustomer.io vs Meta Advantage+ App CampaignsCustomer.io vs CleverTapCustomer.io vs AppsFlyerCustomer.io vs OneSignalBraze vs MoEngageApple Search Ads vs MoEngageMeta Advantage+ App Campaigns vs MoEngageCleverTap vs MoEngageAppsFlyer vs MoEngageOneSignal vs MoEngageAll twenty-eight head-to-head pages and the full mobile apps standing
Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.