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Loyalty, advocacy and referrals · November 2026 Edition

Referral Rock vs Referral Factory

Five of fourteen models named Referral Rock first on the direct prompt; five named Referral Factory. Referral Rock was named by thirteen of the fourteen models and Referral Factory by eleven and Referral Rock carries 34 labels and Referral Factory 29, so the shares are not directly comparable.

Referral Rock

accepted challenger

Named in four categories this edition.

Referral Factory

accepted challenger

Named in two categories this edition.

First-choice share21%19%Of first choices across the direct, paraphrase, budget and scale prompts, 0 to 100.
Negative rate0%10%Negative labels as a share of the product's labels, 0 to 100.
Rank in category#1#2A position in a field of 13; printed, not drawn.
Labels3429A count; the two differ.
The two percentage rows are drawn on one 0 to 100 track, Referral Rock reading right to left. Rank and label count are printed, not drawn.Referral Rock vs Smile.io · Referral Rock vs Influitive AdvocateHub · Referral Rock vs Yotpo Loyalty & Referrals

Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the loyalty, advocacy and referrals page.

By framing

How many of the fourteen models made each the first choice, per way of asking, and how many argued against it.
Referral RockFirst choices, of fourteen modelsReferral Factory
Direct55
Paraphrase65
Comparative00
Budget-constrained001 against Referral Factory
Scale-constrained00
Negative102 against Referral Factory
Bars are first choices, 0 to 14 each sideModels that argued againstA model can name both, so the two sides of a row do not sum to fourteen.

Across every category in the November 2026 Edition, Referral Rock and Referral Factory were named in the same answer 106 times, of the 228 answers naming Referral Rock and the 159 naming Referral Factory. In those answers Referral Factory took the first choice fourteen times and Referral Rock twenty-nine.

Every model, every framing

The eighty-four answers behind the chart above, one cell each: where Referral Rock and Referral Factory stood in it.
ModelDirectParaphraseComparativeBudget-constrainedScale-constrainedNegative
Claude Haiku 4.5
GPT-5.4 mini
Gemini 3.5 Flash
Perplexity Sonar
Grok 4.20
Mistral Small
DeepSeek V4 Flash
Llama 4 Maverick
Qwen 3.7 Flash
Kimi K2
GLM 4.7 FlashX
MiniMax M2.5
GPT-6 Luna
Muse Glimmer 30B
Referral Rock Referral Factory first choice named as an alternative argued againstblank: not namedEach cell is one answer, Referral Rock on the left and Referral Factory on the right.

The direct prompt

The plain question, one answer per model, grouped by where Referral Rock and Referral Factory stood in it.

Referral Rock first, Referral Factory an alternative

5 of 14 modelsReferral Factory was named in the answer but not as the choice, or not at all.
Gemini 3.5 FlashInfluitive AdvocateHub, PartnerStack, Referral Rock alternatives: Base, Cello, FirstPromoter, SaaSquatch, UserEvidence
Perplexity SonarReferral Rock alternatives: CustomerGauge, GrowSurf, Influitive AdvocateHub
Mistral SmallEnable3, Referral Rock alternatives: Cello, Referral Factory
DeepSeek V4 FlashReferral Rock alternatives: CustomerGauge, Enable3, GrowSurf, Yotpo Loyalty & Referrals
Kimi K2Referral Rock alternatives: Ambassador, Influitive AdvocateHub, PartnerStack, impact.com Advocate

Referral Factory first, Referral Rock an alternative

5 of 14 modelsReferral Rock was named in the answer but not as the choice, or not at all.
GPT-5.4 miniReferral Factory alternatives: Benepik, Talkable
Grok 4.20Referral Factory alternatives: Annex Cloud, Exchange Solutions, PartnerStack, Referral Rock, Salesforce Loyalty Management, Voucherify, impact.com Advocate
Llama 4 MaverickCustomerGauge, Enable3, Referral Factory
MiniMax M2.5Referral Factory alternatives: Cello, CustomerGauge, Enable3, GrowSurf, Referral Rock
Muse Glimmer 30BCello, Referral Factory alternatives: Exchange Solutions, Friendbuy, Influitive AdvocateHub, Referral Rock, Yotpo Loyalty & Referrals

Neither was the first choice, one was named

4 of 14 modelsThe answer put something else first and named one of the two as an alternative.
Claude Haiku 4.5Enable3 alternatives: Annex Cloud, Influitive AdvocateHub, PartnerStack, Referral Rock
Qwen 3.7 FlashAmbassador alternatives: PartnerStack, Referral Factory, Referral Rock
GLM 4.7 FlashXInfluitive AdvocateHub alternatives: Annex Cloud, Exchange Solutions, GrowSurf, Referral Rock, Salesforce Loyalty Management
GPT-6 LunaSaaSquatch by impact.com alternatives: Influitive AdvocateHub, Referral Rock

Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment and they are never added together. The figures above are the mid-market standing, which is the one the category orders by.
Small business
Referral Rock leads by thirty-four points.
Referral Rock42%#1 of 13
Referral Factory8%#3 of 13
The full small business standing →
Mid-marketThe figures above
Referral Rock leads by two points.
Referral Rock21%#1 of 13
Referral Factory19%#2 of 13
The full mid-market standing →
Enterprise
Referral Rock leads by six points.
Referral Rock11%#2 of 18
Referral Factory4%#7 of 18
The full enterprise standing →

What the models said about Referral Rock

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Three of three in this category shown.

“For most mid-sized B2B companies, Referral Rock offers the best balance of affordability, ease of use, and B2B-specific features.” Claude Haiku 4.5 · paraphrase prompt · first choice
“the best customer advocacy and referral program tool for a mid-sized B2B company would be Referral Rock or Referral Factory” Llama 4 Maverick · paraphrase prompt · first choice
“the strongest default recommendation is Referral Rock if the primary goal is a measurable, turnkey referral program” Perplexity Sonar · paraphrase prompt · first choice

What the models said about Referral Factory

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Four of four in this category shown.

“For very small teams, avoid platforms with high minimums like Referral Factory ($200+/mo).” Grok 4.20 · budget prompt · hard negative
“reporting could be improved, technical support can be slow, and set up takes time for businesses with multiple locations” Llama 4 Maverick · negative prompt · soft negative
“For a typical mid-market B2B company, Referral Factory offers the best balance of features, scalability, and value at $200/month.” MiniMax M2.5 · direct prompt · first choice
“the best choice is usually Referral Factory if your main goal is a customer referral program” GPT-5.4 mini · direct prompt · first choice
Also compared

Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.