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Community platforms · November 2026 Edition

Discord vs Facebook Groups

Zero of fourteen models named Discord first on the direct prompt; zero named Facebook Groups. Discord was named by twelve of the fourteen models and Facebook Groups by six and Discord carries 24 labels and Facebook Groups 10, so the shares are not directly comparable.

Discord

criticized challenger

Named in three categories this edition.

Facebook Groups

criticized challenger

By Facebook, Colombia, founded 2004. Named in one category this edition.

First-choice share4%2%Of first choices across the direct, paraphrase, budget and scale prompts, 0 to 100.
Negative rate54%40%Negative labels as a share of the product's labels, 0 to 100.
Rank in category#6#8A position in a field of 12; printed, not drawn.
Labels2410A count; the two differ.
The two percentage rows are drawn on one 0 to 100 track, Discord reading right to left. Rank and label count are printed, not drawn.Bettermode was named alongside these two in eleven of the fourteen direct answers. Bettermode vs Discord · Bettermode vs Facebook Groups · Discourse vs Discord

Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the community platforms page.

By framing

How many of the fourteen models made each the first choice, per way of asking, and how many argued against it.
DiscordFirst choices, of fourteen modelsFacebook Groups
Direct00
Paraphrase00
Comparative002 against Discord
Budget-constrained21
Scale-constrained001 against Discord
Negative0010 against Discord · 4 against Facebook Groups
Bars are first choices, 0 to 14 each sideModels that argued againstA model can name both, so the two sides of a row do not sum to fourteen.

Across every category in the November 2026 Edition, Discord and Facebook Groups were named in the same answer twenty-nine times, of the 82 answers naming Discord and the 35 naming Facebook Groups. In those answers Facebook Groups took the first choice zero times and Discord two.

Every model, every framing

The eighty-four answers behind the chart above, one cell each: where Discord and Facebook Groups stood in it.
ModelDirectParaphraseComparativeBudget-constrainedScale-constrainedNegative
Claude Haiku 4.5
GPT-5.4 mini
Gemini 3.5 Flash
Perplexity Sonar
Grok 4.20
Mistral Small
DeepSeek V4 Flash
Llama 4 Maverick
Qwen 3.7 Flash
Kimi K2
GLM 4.7 FlashX
MiniMax M2.5
GPT-6 Luna
Muse Glimmer 30B
Discord Facebook Groups first choice named as an alternative argued againstblank: not namedEach cell is one answer, Discord on the left and Facebook Groups on the right.

The direct prompt

The plain question, one answer per model, grouped by where Discord and Facebook Groups stood in it.

Neither was named

14 of 14 modelsThe answer made no first choice from these two in this category.
Claude Haiku 4.5Bettermode alternatives: Gainsight Customer Communities, Higher Logic Vanilla
GPT-5.4 miniGainsight Customer Communities alternatives: Higher Logic Vanilla, Salesforce Experience Cloud
Gemini 3.5 FlashGainsight Customer Communities, Higher Logic Vanilla alternatives: Bettermode, Discourse
Perplexity SonarBettermode alternatives: Gainsight Customer Communities
Grok 4.20Bettermode alternatives: Circle, Discourse, Gainsight Customer Communities
Mistral SmallBettermode alternatives: Higher Logic Vanilla, Influitive
DeepSeek V4 FlashHigher Logic Vanilla alternatives: Gainsight Customer Communities, Khoros Communities
Llama 4 MaverickCircle
Qwen 3.7 FlashBettermode, Circle alternatives: Salesforce Experience Cloud, Zendesk Community
Kimi K2Bettermode alternatives: Gainsight Customer Communities, Influitive
GLM 4.7 FlashXBettermode alternatives: Circle, Higher Logic Vanilla, Influitive
MiniMax M2.5Bettermode alternatives: Circle, Influitive, Salesforce Experience Cloud
GPT-6 LunaHigher Logic Vanilla alternatives: Bettermode, Gainsight Customer Communities
Muse Glimmer 30BHigher Logic Vanilla alternatives: Bettermode, Circle, Gainsight Customer Communities, Salesforce Experience Cloud

Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment and they are never added together. The figures above are the mid-market standing, which is the one the category orders by.
Small business
Discord leads by two points.
Discord2%#6 of 12
Facebook Groups0%#11 of 12
The full small business standing →
Mid-marketThe figures above
Discord leads by two points.
Discord4%#6 of 12
Facebook Groups2%#8 of 12
The full mid-market standing →
Enterprise
Level: the same share of first choices.
Discord0%#– of 10
Facebook Groups0%#– of 10
The full enterprise standing →

What the models said about Discord

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Six of seven in this category shown.

“Discord is not recommended for business-critical communities due to platform lock-in, limited data ownership, and weak branding controls.” Mistral Small · negative prompt · hard negative
“These are convenient but risky for branded customer communities ... Use only for supplementary engagement.” Grok 4.20 · negative prompt · hard negative
“A platform like Discord or Slack is great for chatting, but terrible for searching historical knowledge.” Qwen 3.7 Flash · scale prompt · hard negative
“Discord is free and has become popular for customer communities. It offers channels, voice chat, and integrations.” Claude Haiku 4.5 · budget prompt · first choice
“or Discord (free tier with optional paid upgrades)” Grok 4.20 · budget prompt · first choice
“Best 100% Free & Zero-Maintenance: Discord ... If you want instantaneous engagement with zero technical setup, start with Discord.” Gemini 3.5 Flash · budget prompt · alternative

What the models said about Facebook Groups

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Six of seven in this category shown.

“These are convenient but risky for branded customer communities due to algorithm changes, data ownership loss, privacy scandals, and lack of control.” Grok 4.20 · negative prompt · hard negative
“Facebook Groups lack data ownership, have limited branding options, and are subject to algorithm changes” Mistral Small · negative prompt · hard negative
“No data ownership, algorithm changes disrupt reach, limited business features, privacy concerns” Kimi K2 · negative prompt · hard negative
“the best customer community platform is often Facebook Groups (completely free)” Grok 4.20 · budget prompt · first choice
“Completely free and leverages a platform most people already use. Good for informal communities but less branded.” Claude Haiku 4.5 · budget prompt · alternative
“Zero budget + no technical team: Use Discord, Facebook Groups, or Geneva.” Kimi K2 · budget prompt · alternative
Also compared

Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.