AIOps platforms · RankedSplunk IT Service Intelligence
Splunk IT Service Intelligence is an AIOps platform from Splunk for IT operations teams · splunk.com ↗
Read the same way at every company size.
The standing depends on who is buying. Every model is asked the same questions for each company size.
Site24x7 is first at 30%.
Site24x7 is first at 23%.
BigPanda is first at 28%.
Why models recommend it
“especially strong for event correlation, service health modeling, and environments already standardized on Splunk”GPT-5.4 mini · Comparative question · alternative
“You already depend heavily on Splunk and need business-service visibility | Splunk IT Service Intelligence”Perplexity Sonar · Paraphrase question · alternative
“Splunk ITSI | Best-in-class log search capabilities across both security operations and IT operations.”Gemini 3.5 Flash · Comparative question · alternative
“Pick Splunk ITSI if you're heavily invested in Splunk”GLM 4.7 FlashX · Comparative question · alternative
What gives them pause
“Very expensive; requires high-skill staff to tune properly (can be noisy if misconfigured)”Qwen 3.7 Flash · Paraphrase question · warning
Also on the shortlist
The products named in the same answers as Splunk IT Service Intelligence, over the 30 answers that named it, and how often each was the first choice instead.
| Product | Named together | Picked instead | |
|---|---|---|---|
| 23 | 4 | View → | |
| 19 | 11 | View → | |
| 18 | 3 | View → | |
| 14 | 2 | View → | |
| 14 | 1 | View → | |
| 10 | 0 | View → | |
| 9 | 0 | View → | |
| 8 | 0 | View → | |
| 7 | 1 | View → | |
| 6 | 0 | View → |
A side-by-side page exists where both products are among a category's top eight.
At a glance
Stated on Splunk IT Service Intelligence's own site, not checked by Gane.
- For
- owner of the individual implementation of Splunk ITSI
- Customers named
- Specsavers, ENGIE, bosch-rexroth, intel, Molina Healthcare, ENGIE Global Markets, siemens, swisscom
- Also from Splunk
- Splunk AI, Splunk AIOps, Splunk APM, Splunk Enterprise Security, Splunk ITSI, Splunk ITSI / Splunk Observability and 6 more
How this is measured
Fourteen AI models from 12 labs are asked the same buying questions six ways, for three company sizes. Standings refresh every edition.
Gane sells AI visibility software. No company can pay to change a result.
Read the method →Sources returned with these answers
Fourteen of the fourteen models returned a source list in this edition: five return the pages they cited and nine the search results they consulted. These counts come from 27 of the 30 answers that named Splunk IT Service Intelligence and are not a share of its labels.
Domains cited
Eighty-five of the ninety-six domain citations in answers naming Splunk IT Service Intelligence came from a third party's page.
Pages cited
Pages are listed as the models cited them.
By model
| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 1 | 0 | 0 | 1 |
| Gemini 3.5 Flash | 0 | 1 | 0 | 0 | 1 |
| Perplexity Sonar | 0 | 1 | 0 | 0 | 1 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 1 | 0 | 1 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 1 | 0 | 1 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 1 | 1 |
| Kimi K2 | 0 | 1 | 0 | 0 | 1 |
| GLM 4.7 FlashX | 0 | 1 | 0 | 0 | 1 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |