2 categories · RankedServiceNow SAM
ServiceNow SAM is ServiceNow's software asset management product, covering IT asset management and SaaS management within the wider ServiceNow platform · servicenow.com ↗
Why models recommend it
No positive label carried a quote.
What gives them pause
“you should be cautious about implementing solutions from massive legacy IT Service Management (ITSM) providers like ServiceNow (now called Now)”Qwen 3.7 Flash · Negative question · warning
“ServiceNow (for larger orgs)”Grok 4.20 · Scale-constrained question · warning
Also on the shortlist
The products named in the same answers as ServiceNow SAM, over the 33 answers that named it, and how often each was the first choice instead.
| Product | Named together | Picked instead | |
|---|---|---|---|
| 26 | 10 | View → | |
| 21 | 5 | View → | |
| 20 | 4 | View → | |
| 19 | 0 | View → | |
| 18 | 2 | View → | |
| 16 | 4 | View → | |
| 12 | 0 | View → | |
| 12 | 0 | View → | |
| 5 | 1 | View → | |
| 5 | 0 | View → |
A side-by-side page exists where both products are among a category's top eight.
At a glance
Stated on ServiceNow SAM's own site, not checked by Gane.
- For
- enterprise customers
- Price stated
- $166,500 - $291,400
- Also from ServiceNow
- ServiceNow AI, ServiceNow AI Agents, ServiceNow AI Agents / Virtual Agent, ServiceNow AI Control Tower, ServiceNow AI Governance, ServiceNow APM and 39 more
How this is measured
Fourteen AI models from 12 labs are asked the same buying questions six ways, for three company sizes. Standings refresh every edition.
Gane sells AI visibility software. No company can pay to change a result.
Read the method →Sources returned with these answers
Fourteen of the fourteen models returned a source list in this edition: five return the pages they cited and nine the search results they consulted. These counts come from 29 of the 33 answers that named ServiceNow SAM and are not a share of its labels.
Domains cited
100 of the 100 domain citations in answers naming ServiceNow SAM came from a third party's page.
Pages cited
Pages are listed as the models cited them.
By model
| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 1 | 1 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 1 | 1 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 1 | 0 | 1 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 4 | 0 | 4 |