Communications APIs · RankedPlivo
Strongest at small business. Ranked 13 of 70 for enterprise buyers.
The standing depends on who is buying. Every model is asked the same questions for each company size.
Twilio is first at 39%.
Twilio is first at 46%. 1 of 14 models made it the first choice when asked directly.
Twilio is first at 60%.
Why models recommend it
“If you're already sending thousands of messages monthly, switch to Plivo for significant savings.”Kimi K2 · Budget-constrained question · first choice
“or Plivo for developer-friendly pricing + $10 free credits and no per-authentication fee”Muse Glimmer 30B · Budget-constrained question · first choice
“starting with Telnyx or Plivo for SMS/voice and SendGrid for email gives the best value”MiniMax M2.5 · Budget-constrained question · first choice
“The best communications API platform for a company with a limited budget is Plivo”Llama 4 Maverick · Budget-constrained question · first choice
What gives them pause
“Plivo and SMS.to are the platforms with the most consistently negative feedback in my research — exercise strong caution.”DeepSeek V4 Flash · Negative question · warning
“Poor support quality: Trustpilot reviews (1.2/5 stars) mention AI support that can't help... Reliability issues”MiniMax M2.5 · Negative question · warning
“Plivo (The "Price vs. Support" Trap)... Trustpilot reviews are exceptionally poor (frequently below 2 stars)”Qwen 3.7 Flash · Negative question · warning
Also on the shortlist
The products named in the same answers as Plivo, over the 142 answers that named it, and how often each was the first choice instead.
| Product | Named together | Picked instead | |
|---|---|---|---|
| 140 | 62 | Compare → | |
| 112 | 25 | Compare → | |
| 102 | 5 | Compare → | |
| 71 | 2 | Compare → | |
| 66 | 2 | Compare → | |
| 48 | 4 | Compare → | |
| 37 | 0 | Compare → | |
| 23 | 1 | View → | |
| 20 | 0 | View → | |
| 13 | 0 | View → |
What the models named instead of Plivo →
A side-by-side page exists where both products are among a category's top eight.
At a glance
Stated on Plivo's own site, not checked by Gane.
- For
- teams and developers
- Price stated
- SIP + Audio Streaming from $0.0028/min AI Agents $0.03/min excluding telephony
- Starting price
- 0.0028
- Free plan or trial
- $10 in free credits. No credit card required.
- Certifications
- HIPAA, GDPR, SOC 2, PCI DSS, CSA STAR, ISO 27001
- Hosting
- US, EU, APAC, United States, India, 190+ countries
How this is measured
Fourteen AI models from 12 labs are asked the same buying questions six ways, for three company sizes. Standings refresh every edition.
Gane sells AI visibility software. No company can pay to change a result.
Read the method →Sources returned with these answers
Fourteen of the fourteen models returned a source list in this edition: five return the pages they cited and nine the search results they consulted. These counts come from 126 of the 142 answers that named Plivo and are not a share of its labels.
Domains cited
304 of the 373 domain citations in answers naming Plivo came from a third party's page. Thirty-seven were to the publisher's own pages (the Gane Index), which the models cite like any other source; they are not counted as a third party.
Pages cited
Pages are listed as the models cited them.
By model
| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 1 | 2 | 1 | 0 | 4 |
| GPT-5.4 mini | 1 | 2 | 0 | 0 | 3 |
| Gemini 3.5 Flash | 0 | 4 | 2 | 0 | 6 |
| Perplexity Sonar | 0 | 2 | 1 | 0 | 3 |
| Grok 4.20 | 1 | 4 | 1 | 0 | 6 |
| Mistral Small | 0 | 2 | 2 | 0 | 4 |
| DeepSeek V4 Flash | 2 | 2 | 1 | 1 | 6 |
| Llama 4 Maverick | 1 | 1 | 0 | 0 | 2 |
| Qwen 3.7 Flash | 0 | 2 | 1 | 1 | 4 |
| Kimi K2 | 1 | 3 | 0 | 0 | 4 |
| GLM 4.7 FlashX | 0 | 4 | 0 | 0 | 4 |
| MiniMax M2.5 | 1 | 2 | 0 | 1 | 4 |
| GPT-6 Luna | 0 | 0 | 1 | 0 | 1 |
| Muse Glimmer 30B | 1 | 1 | 1 | 0 | 3 |
What it publishes
| Kind | Pages | Last 90 days | 2025-10 to 2026-09 | Latest | Categories named |
|---|---|---|---|---|---|
| Blog | 749 | 63 | 2026-09-28 | ||
| Comparison | 46 | 1 | 2026-08-31 | ||
| Glossary or explainer | 23 | 0 | 2026-05-11 | ||
| Conference or event | 10 | 0 | 2022-02-24 | ||
| Case study | 4 | undated | |||
| News or press | 3 | 0 | 2023-08-18 | ||
| Webinar or virtual event | 1 | 0 | 2022-09-06 |
Most recent
- 2026-09-28Introducing plivo cli blog
- 2026-09-12Best whatsapp api platforms for ecommerce d2c brands blog
- 2026-09-01Ai tools cod confirmation calls rto reduction blog
- 2026-09-01Ai tools ecommerce returns refund call automation blog
- 2026-09-01Ai tools for abandoned cart recovery via calls messaging blog
- 2026-09-01Ai tools post purchase calls d2c upsell blog
How it is countedHide how it is counted
Every page plivo.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.