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Video conferencing · November 2026 Edition

Zoom Workplace vs Microsoft

Thirteen of fourteen models named Zoom Workplace first on the direct prompt; one named Microsoft. Both were named by all fourteen models and Zoom Workplace carries 76 labels and Microsoft 70, so the shares are not directly comparable.

Zoom Workplace

endorsed leader

Named in two categories this edition.

Microsoft

accepted challenger

Named in twenty-seven categories this edition.

First-choice share60%17%Of first choices across the direct, paraphrase, budget and scale prompts, 0 to 100.
Negative rate22%7%Negative labels as a share of the product's labels, 0 to 100.
Rank in category#1#3A position in a field of 8; printed, not drawn.
Labels7670A count; the two differ.
The two percentage rows are drawn on one 0 to 100 track, Zoom Workplace reading right to left. Rank and label count are printed, not drawn.Google Meet was named alongside these two in twelve of the fourteen direct answers. Zoom Workplace vs Google Meet · Zoom Workplace vs Zoho Meeting · Google Meet vs Microsoft

Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the video conferencing page.

By framing

How many of the fourteen models made each the first choice, per way of asking, and how many argued against it.
Zoom WorkplaceFirst choices, of fourteen modelsMicrosoft
Direct131
Paraphrase122
Comparative112
Budget-constrained444 against Zoom Workplace
Scale-constrained011 against Zoom Workplace
Negative0012 against Zoom Workplace · 5 against Microsoft
Bars are first choices, 0 to 14 each sideModels that argued againstA model can name both, so the two sides of a row do not sum to fourteen.

Across every category in the November 2026 Edition, Zoom Workplace and Microsoft were named in the same answer 205 times, of the 239 answers naming Zoom Workplace and the 351 naming Microsoft. In those answers Microsoft took the first choice forty-six times and Zoom Workplace seventy-five.

Every model, every framing

The eighty-four answers behind the chart above, one cell each: where Zoom Workplace and Microsoft stood in it.
ModelDirectParaphraseComparativeBudget-constrainedScale-constrainedNegative
Claude Haiku 4.5
GPT-5.4 mini
Gemini 3.5 Flash
Perplexity Sonar
Grok 4.20
Mistral Small
DeepSeek V4 Flash
Llama 4 Maverick
Qwen 3.7 Flash
Kimi K2
GLM 4.7 FlashX
MiniMax M2.5
GPT-6 Luna
Muse Glimmer 30B
Zoom Workplace Microsoft first choice named as an alternative argued againstblank: not namedEach cell is one answer, Zoom Workplace on the left and Microsoft on the right.

The direct prompt

The plain question, one answer per model, grouped by where Zoom Workplace and Microsoft stood in it.

Zoom Workplace first, Microsoft an alternative

13 of 14 modelsMicrosoft was named in the answer but not as the choice, or not at all.
Claude Haiku 4.5Zoom Workplace alternatives: GoToMeeting, Microsoft, RingCentral Video
GPT-5.4 miniZoom Workplace alternatives: Google Meet, Microsoft, WebEx
Gemini 3.5 FlashZoom Workplace alternatives: Dialpad AI Meetings, Google Meet, Microsoft, RingCentral Video
Perplexity SonarZoom Workplace alternatives: Google Meet, Microsoft, RingCentral Video, WebEx
Grok 4.20Zoom Workplace alternatives: Google Meet, Microsoft
Mistral SmallZoom Workplace alternatives: Cisco Webex, Microsoft, RingCentral Video
DeepSeek V4 FlashZoom Workplace alternatives: Cisco Webex, Google Meet, Microsoft, RingCentral MVP, RingEX
Llama 4 MaverickZoom Workplace alternatives: GoTo Meeting, Google Meet, Microsoft
Qwen 3.7 FlashZoom Workplace alternatives: GoTo Meeting, Google Meet, Microsoft
Kimi K2Zoom Workplace alternatives: Google Meet, Microsoft
GLM 4.7 FlashXZoom Workplace alternatives: Cisco Webex, Google Meet, Microsoft
GPT-6 LunaZoom Workplace alternatives: Google Meet, Microsoft
Muse Glimmer 30BZoom Workplace alternatives: Google Meet, Microsoft

Microsoft first, Zoom Workplace an alternative

1 of 14 modelsZoom Workplace was named in the answer but not as the choice, or not at all.
MiniMax M2.5Microsoft alternatives: Google Meet, Zoom Workplace

Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment and they are never added together. The figures above are the mid-market standing, which is the one the category orders by.
Small business
Zoom Workplace leads by twenty-three points.
Zoom Workplace46%#1 of 10
Microsoft23%#3 of 10
The full small business standing →
Mid-marketThe figures above
Zoom Workplace leads by forty-four points.
Zoom Workplace60%#1 of 8
Microsoft17%#3 of 8
The full mid-market standing →
Enterprise
The order flips: Microsoft leads at enterprise.
Microsoft64%#1 of 7
Zoom Workplace26%#2 of 7
The full enterprise standing →

What the models said about Zoom Workplace

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Six of eight in this category shown.

“Avoid or be cautious with Zoom due to its history of misleading encryption claims and high number of data requests.” Mistral Small · negative prompt · hard negative
“Shares personal information with Facebook"... "Exposure of windows passwords” Muse Glimmer 30B · negative prompt · hard negative
“Zoom for highly sensitive or public-sector meetings. Zoom has had recurring security vulnerabilities, and its standard meetings are not end-to-end encrypted” Perplexity Sonar · negative prompt · soft negative
“Choose Zoom if you want an easy, reliable standalone video platform for external clients, webinars, and mixed tech environments.” Gemini 3.5 Flash · comparative prompt · first choice
“The household name in video conferencing... It's often the default choice because almost everyone already knows how to use it.” Qwen 3.7 Flash · comparative prompt · first choice
“Choose Zoom if: You need the best meeting experience, host large webinars, or have participants with varying internet quality” Kimi K2 · comparative prompt · first choice

What the models said about Microsoft

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Four of four in this category shown.

“Microsoft Teams, Google Meet, and standard Webex for confidential discussions. They generally protect data in transit but do not provide true end-to-end encryption” Perplexity Sonar · negative prompt · soft negative
“If you're already on Microsoft 365 → Start with Teams. The cost is lower, integration is seamless, and it covers 90% of use cases.” Kimi K2 · scale prompt · first choice
“Choose Teams if: You're already in the Microsoft ecosystem and want integrated collaboration tools” Kimi K2 · comparative prompt · first choice
“Best Overall Value (Bundled Productivity Suite) ... Google Meet or Microsoft Teams” Gemini 3.5 Flash · budget prompt · first choice
Also compared

Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.