Contact center quality assurance · Named, not rankedIrisAgent
Named, too few times to rank.
A product needs 10 labels in a category before a share is stated. IrisAgent has 2.
Why models recommend it
“For broader integration and proactive insights, IrisAgent is a strong alternative.”Mistral Small · Paraphrase question · alternative
What gives them pause
No model argued against it.
Also on the shortlist
The products named in the same answers as IrisAgent, over the 3 answers that named it, and how often each was the first choice instead.
A side-by-side page exists where both products are among a category's top eight.
At a glance
Stated on IrisAgent's own site, not checked by Gane.
- For
- support teams
- Price stated
- Free plan available. Standard and Enterprise plans require contacting sales.
- Starting price
- 0
- Free plan or trial
- Free plan available
- Integrations
- 15
- Certifications
- SOC 2 Type II, GDPR, HIPAA, CCPA, PCI DSS
- Hosting
- own data center, own cloud (VPC on AWS, Azure, or Google Cloud)
- Customers named
- Dropbox, Tekion, Zuora, Teachmint, Larian Studios, Logz.io, InvoiceCloud, CAMP Systems
How this is measured
Fourteen AI models from 12 labs are asked the same buying questions six ways, for three company sizes. Standings refresh every edition.
Gane sells AI visibility software. No company can pay to change a result.
Read the method →Sources returned with these answers
Fourteen of the fourteen models returned a source list in this edition: five return the pages they cited and nine the search results they consulted. These counts come from 3 of the 3 answers that named IrisAgent and are not a share of its labels.
Domains cited
Ten of the thirteen domain citations in answers naming IrisAgent came from a third party's page.
Pages cited
Pages are listed as the models cited them.
By model
| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 1 | 0 | 0 | 1 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 1 | 0 | 1 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |
What it publishes
| Kind | Pages | Last 90 days | 2025-11 to 2026-10 | Latest | Categories named |
|---|---|---|---|---|---|
| Blog | 206 | 25 | 2026-09-30 | CRM, Knowledge base | |
| Comparison | 26 | 6 | 2026-09-11 | ||
| Glossary or explainer | 17 | 3 | 2026-07-15 | ||
| Case study | 8 | undated | |||
| Report or ebook | 7 | 0 | 2023-08-01 | ||
| Webinar or virtual event | 4 | undated | |||
| Template or tool | 4 | 0 | 2025-11-26 | ||
| Conference or event | 1 | undated |
Most recent
- 2026-09-30Prompt injection defense customer support ai blog
- 2026-09-29Chargeback automation blog
- 2026-09-22Conversational ai assistant for customer support blog
- 2026-09-21Best ai ticket routing and triage software 2026 blog
- 2026-09-19Best multichannel helpdesk live chat platforms in 2026 blog
- 2026-09-18Best post call automation software for customer support in 2026 blog
How it is countedHide how it is counted
Every page irisagent.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read October 5, 2026.