Sales dialers and calling · November 2026 Edition
CloudTalk vs Dialpad
Two of fourteen models named CloudTalk first on the direct prompt; zero named Dialpad. CloudTalk was named by thirteen of the fourteen models and Dialpad by nine and CloudTalk carries 43 labels and Dialpad 17, so the shares are not directly comparable.
Named in nine categories this edition.
United States, founded 2014. Named in five categories this edition.
First-choice share26%4%Of first choices across the direct, paraphrase, budget and scale prompts, 0 to 100.
Negative rate5%24%Negative labels as a share of the product's labels, 0 to 100.
Rank in category#1#5A position in a field of 11; printed, not drawn.
Labels4317A count; the two differ.
The two percentage rows are drawn on one 0 to 100 track, CloudTalk reading right to left. Rank and label count are printed, not drawn.CloudTalk vs Orum · CloudTalk vs Kixie PowerCall · CloudTalk vs Close
Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the sales dialers and calling page.
By framing
How many of the fourteen models made each the first choice, per way of asking, and how many argued against it.
CloudTalkFirst choices, of fourteen modelsDialpad
Direct201 against Dialpad
Paraphrase90
Comparative31
Budget-constrained121 against CloudTalk · 1 against Dialpad
Scale-constrained00
Negative001 against CloudTalk · 2 against Dialpad
Bars are first choices, 0 to 14 each sideModels that argued againstA model can name both, so the two sides of a row do not sum to fourteen.
Every model, every framing
The eighty-four answers behind the chart above, one cell each: where CloudTalk and Dialpad stood in it.
| Model | Direct | Paraphrase | Comparative | Budget-constrained | Scale-constrained | Negative |
|---|---|---|---|---|---|---|
| Claude Haiku 4.5 | | | | | | |
| GPT-5.4 mini | ||||||
| Gemini 3.5 Flash | | | ||||
| Perplexity Sonar | | | | | ||
| Grok 4.20 | | | | |||
| Mistral Small | | | | | ||
| DeepSeek V4 Flash | | | | | | |
| Llama 4 Maverick | | | ||||
| Qwen 3.7 Flash | | | ||||
| Kimi K2 | | | | |||
| GLM 4.7 FlashX | | | | | ||
| MiniMax M2.5 | | | | | ||
| GPT-6 Luna | | | ||||
| Muse Glimmer 30B | | | | |
CloudTalk Dialpad first choice named as an alternative argued againstblank: not namedEach cell is one answer, CloudTalk on the left and Dialpad on the right.The direct prompt
The plain question, one answer per model, grouped by where CloudTalk and Dialpad stood in it.
CloudTalk first, Dialpad not the choice
2 of 14 modelsDialpad was named in the answer but not as the choice, or not at all.Perplexity SonarCloudTalk alternatives: Fastcall, HubSpot Call Tracker, JustCall, Nooks, Orum, PhoneBurner, SmartDialer
Muse Glimmer 30BCloudTalk alternatives: Aloware Power Dialer, JustCall, Nooks AI
Neither was the first choice, one was named
7 of 14 modelsThe answer put something else first and named one of the two as an alternative.Claude Haiku 4.5Aloware Power Dialer alternatives: Aircall, CloudTalk, JustCall, Salesfinity
Gemini 3.5 FlashOrum alternatives: Aloware, Dialpad, Kixie PowerCall, Nooks, PhoneBurner
Mistral SmallClose alternatives: Aircall, CloudTalk, Kixie PowerCall
DeepSeek V4 FlashKixie PowerCall alternatives: Close, CloudTalk, FreJun, JustCall
Kimi K2Orum alternatives: Close, CloudTalk, JustCall, Koncert
GLM 4.7 FlashXKixie PowerCall alternatives: Aloware, CallHippo, Close, CloudTalk, JustCall, Revenue.io
MiniMax M2.5CallHippo, Kixie PowerCall alternatives: Close, CloudTalk, Nooks AI
Neither was named
5 of 14 modelsThe answer made no first choice from these two in this category.GPT-5.4 miniNooks, Orum alternatives: Salesloft Dialer
Grok 4.20Kixie PowerCall alternatives: CallHippo, Close
Llama 4 Maverickno first choice
Qwen 3.7 FlashClose alternatives: Aircall, Kixie PowerCall, Koncert
GPT-6 LunaOrum alternatives: Nooks, Salesloft Dialer
Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.
By buyer segment
The same question asked on behalf of a different buyer. Each standing is computed within its segment and they are never added together. The figures above are the mid-market standing, which is the one the category orders by.
Small business
CloudTalk leads by twenty-nine points.
CloudTalk33%#1 of 10Dialpad4%#6 of 10Mid-marketThe figures above
CloudTalk leads by twenty-one points.
CloudTalk26%#1 of 11Dialpad4%#5 of 11Enterprise
Level: the same share of first choices.
CloudTalk2%#11 of 16Dialpad2%#8 of 16What the models said about CloudTalk
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Three of three in this category shown.
“often cited as "overpriced legacy tech" with outdated interfaces and glitchy calling experiences” Mistral Small · negative prompt · hard negative
“Software like Dialpad or CloudTalk advertises low entry prices ... but their power dialers are locked behind higher-tier plans” Gemini 3.5 Flash · budget prompt · soft negative
“CloudTalk is best for mid-market sales teams, combining four dialing modes, 160+ country coverage, and built-in AI at a transparent price” Claude Haiku 4.5 · paraphrase prompt · first choice
What the models said about Dialpad
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Six of six in this category shown.
“Dialpad has steep pricing plans with the most advanced features only available on the highest-tier plan” Claude Haiku 4.5 · negative prompt · soft negative
“their power dialers are locked behind higher-tier plans (e.g., Dialpad Sell starting at ~$95/mo)” Gemini 3.5 Flash · budget prompt · soft negative
“Verdict: Cautious; better for general phone systems than high-volume cold calling.” DeepSeek V4 Flash · negative prompt · soft negative
“Or go with Dialpad — $15/user/month gives you the most features per dollar” GLM 4.7 FlashX · budget prompt · first choice
“For a limited-budget company, Dialpad Sell is the best starting point” Perplexity Sonar · budget prompt · first choice
“Dialpad (AI-native)” Claude Haiku 4.5 · comparative prompt · first choice
Also compared
Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.