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Telecom expense management · November 2026 Edition

Brightfin vs Genuity

Four of fourteen models named Brightfin first on the direct prompt; zero named Genuity. Brightfin was named by fourteen of the fourteen models and Genuity by nine and Brightfin carries 42 labels and Genuity 15, so the shares are not directly comparable.

Brightfin

accepted challenger

Named in one category this edition.

Genuity

accepted challenger

Named in one category this edition.

First-choice share14%14%Of first choices across the direct, paraphrase, budget and scale prompts, 0 to 100.
Negative rate10%7%Negative labels as a share of the product's labels, 0 to 100.
Rank in category#2#3A position in a field of 12; printed, not drawn.
Labels4215A count; the two differ.
The two percentage rows are drawn on one 0 to 100 track, Brightfin reading right to left. Rank and label count are printed, not drawn.ExpenseLogic was named alongside these two in eight of the fourteen direct answers. vCom Solutions vs Brightfin · vCom Solutions vs Genuity · Brightfin vs ExpenseLogic

Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the telecom expense management page.

By framing

How many of the fourteen models made each the first choice, per way of asking, and how many argued against it.
BrightfinFirst choices, of fourteen modelsGenuity
Direct401 against Brightfin
Paraphrase31
Comparative10
Budget-constrained071 against Brightfin
Scale-constrained10
Negative102 against Brightfin · 1 against Genuity
Bars are first choices, 0 to 14 each sideModels that argued againstA model can name both, so the two sides of a row do not sum to fourteen.

Across every category in the November 2026 Edition, Brightfin and Genuity were named in the same answer twenty-five times, of the 111 answers naming Brightfin and the 52 naming Genuity. In those answers Genuity took the first choice thirteen times and Brightfin three.

Every model, every framing

The eighty-four answers behind the chart above, one cell each: where Brightfin and Genuity stood in it.
ModelDirectParaphraseComparativeBudget-constrainedScale-constrainedNegative
Claude Haiku 4.5
GPT-5.4 mini
Gemini 3.5 Flash
Perplexity Sonar
Grok 4.20
Mistral Small
DeepSeek V4 Flash
Llama 4 Maverick
Qwen 3.7 Flash
Kimi K2
GLM 4.7 FlashX
MiniMax M2.5
GPT-6 Luna
Muse Glimmer 30B
Brightfin Genuity first choice named as an alternative argued againstblank: not namedEach cell is one answer, Brightfin on the left and Genuity on the right.

The direct prompt

The plain question, one answer per model, grouped by where Brightfin and Genuity stood in it.

Brightfin first, Genuity an alternative

4 of 14 modelsGenuity was named in the answer but not as the choice, or not at all.
Grok 4.20Brightfin alternatives: ExpenseLogic, Genuity, Mobil, zLinq
Mistral SmallBrightfin, ExpenseLogic alternatives: Motus
Qwen 3.7 FlashBrightfin, Tangoe One Telecom alternatives: ExpenseLogic, Mobil
MiniMax M2.5Brightfin alternatives: ExpenseLogic, vManager

Neither was the first choice, one was named

6 of 14 modelsThe answer put something else first and named one of the two as an alternative.
GPT-5.4 miniValicom Clearview, vCom Solutions alternatives: Brightfin, Sakon TEM, Tangoe One Telecom
Gemini 3.5 FlashvCom Solutions alternatives: Brightfin, Calero, Mindglobal, Sakon
DeepSeek V4 FlashExpenseLogic alternatives: Brightfin, Temforce
Kimi K2vCom Solutions alternatives: Brightfin, ExpenseLogic, Tangoe One Telecom
GLM 4.7 FlashXExpenseLogic, OneBill alternatives: Brightfin, Motus, Temforce
Muse Glimmer 30BMindglobal, vCom Solutions alternatives: Brightfin, Calero, ExpenseLogic, Valicom

Neither was named

4 of 14 modelsThe answer made no first choice from these two in this category.
Claude Haiku 4.5Mindglobal alternatives: Calero, ClearSight, Lightyear, Sakon, vCom Solutions
Perplexity SonarvCom Solutions alternatives: Lightyear, Upland Cimpl
Llama 4 Maverickno first choice
GPT-6 LunaClearview alternatives: Upland Cimpl, vCom Solutions

Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment and they are never added together. The figures above are the mid-market standing, which is the one the category orders by.
Small business
Genuity leads by thirty-three points.
Genuity35%#1 of 15
Brightfin2%#8 of 15
The full small business standing →
Mid-marketThe figures above
Level: the same share of first choices.
Brightfin14%#2 of 12
Genuity14%#3 of 12
The full mid-market standing →
Enterprise
Level: the same share of first choices.
Brightfin0%#9 of 12
Genuity0%#– of 12
The full enterprise standing →

What the models said about Brightfin

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Six of eight in this category shown.

“Choose Brightfin only if ServiceNow is already central to IT operations; otherwise its ecosystem advantage may not justify the dependency.” Perplexity Sonar · direct prompt · soft negative
“Ecosystem-Locked Platforms (e.g., ServiceNow-centric TEM like Brightfin) ... adds unnecessary licensing overhead and implementation friction” Gemini 3.5 Flash · negative prompt · soft negative
“Evaluate carefully if you need mature, independent telecom operations rather than a ServiceNow-centered IT-cost platform.” Perplexity Sonar · negative prompt · soft negative
“brightfin (formerly MobilityCentral) stands out as the best telecom expense management (TEM) platform for a mid-market B2B company.” Grok 4.20 · direct prompt · first choice
“prioritize modern, API-driven vendors (such as *Brightfin, Sakon, vCom, or Calero*) over legacy, heavyweight enterprise tools” Gemini 3.5 Flash · scale prompt · first choice
“brightfin (formerly MobilityCentral): Strong for IT expense transparency across mobile, fixed, and cloud (4.7/5).” Grok 4.20 · negative prompt · first choice

What the models said about Genuity

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Four of five in this category shown.

“Reasonable for smaller organizations, but likely to be outgrown by companies with complex, large-scale telecom environments.” Perplexity Sonar · negative prompt · soft negative
“Genuity stands out as the best telecom expense management (TEM) platform for a company with a limited budget” Grok 4.20 · budget prompt · first choice
“the best telecom expense management platform for a company with a limited budget is Genuity” Claude Haiku 4.5 · budget prompt · first choice
“Top Recommendation: Genuity ... most budget-friendly comprehensive TEM solution” GLM 4.7 FlashX · budget prompt · first choice
Also compared

Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.