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Professional services automation · November 2026 Edition

Teamwork.com vs Certinia Professional Services Cloud

One of fourteen models named Teamwork.com first on the direct prompt; one named Certinia Professional Services Cloud. Teamwork.com was named by eleven of the fourteen models and Certinia Professional Services Cloud by twelve and Teamwork.com carries 20 labels and Certinia Professional Services Cloud 34, so the shares are not directly comparable.

Teamwork.com

accepted challenger

Named in two categories this edition.

Named in one category this edition.

First-choice share8%4%Of first choices across the direct, paraphrase, budget and scale prompts, 0 to 100.
Negative rate0%26%Negative labels as a share of the product's labels, 0 to 100.
Rank in category#5#7A position in a field of 14; printed, not drawn.
Labels2034A count; the two differ.
The two percentage rows are drawn on one 0 to 100 track, Teamwork.com reading right to left. Rank and label count are printed, not drawn.Kantata was named alongside these two in fourteen of the fourteen direct answers. Kantata vs Teamwork.com · Kantata vs Certinia Professional Services Cloud · BigTime PSA vs Teamwork.com

Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the professional services automation page.

By framing

How many of the fourteen models made each the first choice, per way of asking, and how many argued against it.
Teamwork.comFirst choices, of fourteen modelsCertinia Professional Services Cloud
Direct11
Paraphrase301 against Certinia Professional Services Cloud
Comparative01
Budget-constrained002 against Certinia Professional Services Cloud
Scale-constrained01
Negative106 against Certinia Professional Services Cloud
Bars are first choices, 0 to 14 each sideModels that argued againstA model can name both, so the two sides of a row do not sum to fourteen.

Across every category in the November 2026 Edition, Teamwork.com and Certinia Professional Services Cloud were named in the same answer twenty-five times, of the 54 answers naming Teamwork.com and the 99 naming Certinia Professional Services Cloud. In those answers Certinia Professional Services Cloud took the first choice four times and Teamwork.com four.

Every model, every framing

The eighty-four answers behind the chart above, one cell each: where Teamwork.com and Certinia Professional Services Cloud stood in it.
ModelDirectParaphraseComparativeBudget-constrainedScale-constrainedNegative
Claude Haiku 4.5
GPT-5.4 mini
Gemini 3.5 Flash
Perplexity Sonar
Grok 4.20
Mistral Small
DeepSeek V4 Flash
Llama 4 Maverick
Qwen 3.7 Flash
Kimi K2
GLM 4.7 FlashX
MiniMax M2.5
GPT-6 Luna
Muse Glimmer 30B
Teamwork.com Certinia Professional Services Cloud first choice named as an alternative argued againstblank: not namedEach cell is one answer, Teamwork.com on the left and Certinia Professional Services Cloud on the right.

The direct prompt

The plain question, one answer per model, grouped by where Teamwork.com and Certinia Professional Services Cloud stood in it.

Teamwork.com first, Certinia Professional Services Cloud an alternative

1 of 14 modelsCertinia Professional Services Cloud was named in the answer but not as the choice, or not at all.
Muse Glimmer 30BProductive, Scoro, Teamwork.com alternatives: Certinia Professional Services Cloud, Kantata, Rocketlane

Certinia Professional Services Cloud first, Teamwork.com not the choice

1 of 14 modelsTeamwork.com was named in the answer but not as the choice, or not at all.
Mistral SmallCertinia Professional Services Cloud, Kantata alternatives: BigTime PSA, Deltek Vantagepoint, NetSuite

Neither was the first choice, one was named

6 of 14 modelsThe answer put something else first and named one of the two as an alternative.
Claude Haiku 4.5Kantata alternatives: Accelo, Certinia Professional Services Cloud, Rocketlane
Gemini 3.5 FlashKantata alternatives: BigTime PSA, Certinia Professional Services Cloud, Oracle NetSuite OpenAir
Llama 4 MaverickKantata alternatives: NetSuite SuiteProjects Pro, Parallax, Rocketlane, Scoro, Teamwork.com
Kimi K2Kantata alternatives: Accelo, Certinia Professional Services Cloud, Scoro
MiniMax M2.5Kantata alternatives: BigTime PSA, NetSuite SuiteProjects Pro, Scoro, Teamwork.com
GPT-6 LunaKantata alternatives: BigTime PSA, Certinia Professional Services Cloud

Neither was named

6 of 14 modelsThe answer made no first choice from these two in this category.
GPT-5.4 miniKantata alternatives: BigTime PSA, Certinia PS Cloud, Rocketlane, Scoro
Perplexity SonarKantata alternatives: BigTime PSA, Certinia PSA, Rocketlane
Grok 4.20BigTime PSA alternatives: Accelo, Kantata, Productive, Scoro
DeepSeek V4 FlashBigTime PSA, Kantata alternatives: Birdview PSA, Productive, Scoro
Qwen 3.7 FlashKantata alternatives: Accelo, ConnectWise PSA, Deltek Vantagepoint, Scoro, SuiteProjects Pro
GLM 4.7 FlashXAvaza alternatives: BigTime PSA, Kantata, Scoro

Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment and they are never added together. The figures above are the mid-market standing, which is the one the category orders by.
Small business
Teamwork.com leads by two points.
Teamwork.com2%#11 of 16
Certinia Professional Services Cloud0%#15 of 16
The full small business standing →
Mid-marketThe figures above
Teamwork.com leads by four points.
Teamwork.com8%#5 of 14
Certinia Professional Services Cloud4%#7 of 14
The full mid-market standing →
Enterprise
The order flips: Certinia Professional Services Cloud leads at enterprise.
Certinia Professional Services Cloud15%#2 of 13
Teamwork.com0%#– of 13
The full enterprise standing →

What the models said about Teamwork.com

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Three of four in this category shown.

“Teamwork.com - a comprehensive PSA tool that offers margin tracking, resource management, AI agents, and client portal.” Llama 4 Maverick · paraphrase prompt · first choice
“The Best All-Rounder: Teamwork.com ... this is currently the strongest contender.” Qwen 3.7 Flash · paraphrase prompt · first choice
“Favor highly rated alternatives like Teamwork.com (4.5+/5, strong for agencies)” Grok 4.20 · negative prompt · first choice

What the models said about Certinia Professional Services Cloud

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Six of eight in this category shown.

“Salesforce dependency: Requires Salesforce expertise; updates frequently break custom configurations” Kimi K2 · negative prompt · hard negative
“Avoid enterprise suites | Kantata, Certinia, and Accelo target larger budgets” Kimi K2 · budget prompt · hard negative
“Avoid enterprise-only platforms like Kantata, Certinia, or SAP” GPT-5.4 mini · budget prompt · hard negative
“Certinia is the leading PSA platform built natively on Salesforce, the natural choice for professional services businesses that run Salesforce.” Muse Glimmer 30B · comparative prompt · first choice
“Kantata and Certinia are top choices due to their scalability, integration capabilities, and strong user satisfaction” Mistral Small · direct prompt · first choice
“Top choice if your CRM/Salesforce environment is the center of your universe.” Gemini 3.5 Flash · scale prompt · first choice
Also compared

Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.