Index › IT › Products › ConnectWise · November 2026 Edition
4 categories · Named, not ranked

ConnectWise

ConnectWise is IT management software that provides IT service management and solutions for managed service providers · connectwise.com ↗

–Too few to rank
9/14Models named it
1First choices
4Warnings
November 2026 Edition · all company sizes counted.
Ranked inRemote support and remote access #56 mid-marketAI IT support agents #123IT service management #58Managed detection and response #47
What AI models recommend

Named, too few times to rank.

A product needs 10 labels in a category before a share is stated. ConnectWise has 5.

Why models recommend it

No positive label carried a quote.

What gives them pause

“hit by a CVSS 10 flaw... recent critical security flaw”Muse Glimmer 30B · Negative question · warning
“Unlike competitors (such as NinjaOne, ConnectWise, or Zendesk) that charge per endpoint or per ticket”Gemini 3.5 Flash · Budget-constrained question · warning
“tend to be more expensive or better suited to larger/enterprise teams”GPT-5.4 mini · Budget-constrained question · warning

Also on the shortlist

The products named in the same answers as ConnectWise, over the 16 answers that named it, and how often each was the first choice instead.

A side-by-side page exists where both products are among a category's top eight.

At a glance

Stated on ConnectWise's own site, not checked by Gane.

For
MSPs and IT & Security providers; IT Departments
Free plan or trial
Try for Free; Free Trial; Trials
Certifications
HIPAA, GDPR, NIS2, Essential Eight
Customers named
San-IT, NewGen, Mangano IT, Sourcepass, Marco Technologies, RealBytes, Allevia Technology, Community Technology Services
Visit connectwise.com ↗

How this is measured

Fourteen AI models from 12 labs are asked the same buying questions six ways, for three company sizes. Standings refresh every edition.

Gane sells AI visibility software. No company can pay to change a result.

Read the method →

Sources returned with these answers

The sites and pages the answers that named ConnectWise came back with. A fact about retrieval, not a cause of the answer.

Fourteen of the fourteen models returned a source list in this edition: five return the pages they cited and nine the search results they consulted. These counts come from 14 of the 16 answers that named ConnectWise and are not a share of its labels.

Domains cited

mdrproviders.io7
cybersecuritynews.com4
gbhackers.com4
huntress.com4
inventivehq.com3
reddit.com3
sourceforge.net3
acronis.com2
capterra.com2
cisa.gov2

Thirty-four of the thirty-four domain citations in answers naming ConnectWise came from a third party's page.

Pages cited

Pages are listed as the models cited them.

By model

How each model answered on ConnectWise across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.
ModelFirst choiceAlternativeMentionWarningLabels
Claude Haiku 4.500000
GPT-5.4 mini00011
Gemini 3.5 Flash00011
Perplexity Sonar00000
Grok 4.2000202
Mistral Small00000
DeepSeek V4 Flash00000
Llama 4 Maverick00000
Qwen 3.7 Flash00000
Kimi K200000
GLM 4.7 FlashX00000
MiniMax M2.500000
GPT-6 Luna00000
Muse Glimmer 30B00011

What it publishes

Addresses on connectwise.com
1,965
subdomains included
Content
1,431
counted in the table below
Documentation
10
Product · Integration
172 · 16
KindPagesLast 90 days2025-10 to 2026-09LatestCategories named
Blog75902021-02-01
Case study253undated
Webinar or virtual event14002020-06-01
News or press99undated
Glossary or explainer90undated
Comparison5002016-04-01
Template or tool20undated
Report or ebook1102020-09-01
Conference or event702017-04-01
Podcast or video2undated
How it is countedHide how it is counted

Every page connectwise.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.