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Digital employee experience · November 2026 Edition

Nexthink Infinity vs ControlUp

Six of fourteen models named Nexthink Infinity first on the direct prompt; six named ControlUp. Nexthink Infinity was named by thirteen of the fourteen models and ControlUp by eleven and Nexthink Infinity carries 24 labels and ControlUp 19, so the shares are not directly comparable.

Nexthink Infinity

criticized challenger

Named in one category this edition.

ControlUp

accepted challenger

Named in one category this edition.

First-choice share18%14%Of first choices across the direct, paraphrase, budget and scale prompts, 0 to 100.
Negative rate33%5%Negative labels as a share of the product's labels, 0 to 100.
Rank in category#1#2A position in a field of 11; printed, not drawn.
Labels2419A count; the two differ.
The two percentage rows are drawn on one 0 to 100 track, Nexthink Infinity reading right to left. Rank and label count are printed, not drawn.Nexthink Infinity vs PancakeSwap · Nexthink Infinity vs 1inch · Nexthink Infinity vs Uniswap

Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the digital employee experience page.

By framing

How many of the fourteen models made each the first choice, per way of asking, and how many argued against it.
Nexthink InfinityFirst choices, of fourteen modelsControlUp
Direct664 against Nexthink Infinity
Paraphrase311 against Nexthink Infinity
Comparative00
Budget-constrained002 against Nexthink Infinity · 1 against ControlUp
Scale-constrained001 against Nexthink Infinity
Negative00
Bars are first choices, 0 to 14 each sideModels that argued againstA model can name both, so the two sides of a row do not sum to fourteen.

Across every category in the November 2026 Edition, Nexthink Infinity and ControlUp were named in the same answer fifty-one times, of the 82 answers naming Nexthink Infinity and the 56 naming ControlUp. In those answers ControlUp took the first choice ten times and Nexthink Infinity sixteen.

Every model, every framing

The eighty-four answers behind the chart above, one cell each: where Nexthink Infinity and ControlUp stood in it.
ModelDirectParaphraseComparativeBudget-constrainedScale-constrainedNegative
Claude Haiku 4.5
GPT-5.4 mini
Gemini 3.5 Flash
Perplexity Sonar
Grok 4.20
Mistral Small
DeepSeek V4 Flash
Llama 4 Maverick
Qwen 3.7 Flash
Kimi K2
GLM 4.7 FlashX
MiniMax M2.5
GPT-6 Luna
Muse Glimmer 30B
Nexthink Infinity ControlUp first choice named as an alternative argued againstblank: not namedEach cell is one answer, Nexthink Infinity on the left and ControlUp on the right.

The direct prompt

The plain question, one answer per model, grouped by where Nexthink Infinity and ControlUp stood in it.

Both were the first choice

1 of 14 modelsThe answer named them together, and the judge labeled each a first choice.
MiniMax M2.5ControlUp, Nexthink Infinity

Nexthink Infinity first, ControlUp an alternative

5 of 14 modelsControlUp was named in the answer but not as the choice, or not at all.
GPT-5.4 miniNexthink Infinity alternatives: ControlUp, ServiceNow DEX, TeamViewer DEX
Grok 4.20Nexthink Infinity alternatives: 1E, ControlUp, HP Workforce Experience Platform, Lakeside
Mistral SmallNexthink Infinity alternatives: ControlUp, ManageEngine DEX Manager Plus
Qwen 3.7 FlashNexthink Infinity, ServiceNow alternatives: Amazon, Coinbase Prime, Faire, Kraken Institutional, Nectar, Tactio
GLM 4.7 FlashXNexthink Infinity alternatives: ControlUp, Lakeside Software, Omnissa Experience Management, TeamViewer DEX

ControlUp first, Nexthink Infinity an alternative

5 of 14 modelsNexthink Infinity was named in the answer but not as the choice, or not at all.
Gemini 3.5 FlashControlUp alternatives: 1E, Omnissa Experience Management, TeamDynamix DEX
Perplexity SonarControlUp alternatives: Nexthink Infinity
DeepSeek V4 FlashControlUp alternatives: Coinbase Institutional, Kraken Institutional, TeamViewer DEX, dYdX
GPT-6 LunaControlUp alternatives: Lakeside SysTrack, Nexthink Infinity
Muse Glimmer 30BControlUp alternatives: TeamViewer DEX

Neither was the first choice, one was named

1 of 14 modelsThe answer put something else first and named one of the two as an alternative.
Kimi K21E alternatives: ControlUp, Riverbed Aternity, TeamViewer DEX

Neither was named

2 of 14 modelsThe answer made no first choice from these two in this category.
Claude Haiku 4.5no first choice
Llama 4 Maverickno first choice

Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment and they are never added together. The figures above are the mid-market standing, which is the one the category orders by.
Small business
ControlUp leads by two points.
ControlUp4%#5 of 8
Nexthink Infinity2%#6 of 8
The full small business standing →
Mid-marketThe figures above
The order flips: Nexthink Infinity leads at mid-market.
Nexthink Infinity18%#1 of 11
ControlUp14%#2 of 11
The full mid-market standing →
Enterprise
Nexthink Infinity leads by forty-five points.
Nexthink Infinity45%#1 of 9
ControlUp0%#6 of 9
The full enterprise standing →

What the models said about Nexthink Infinity

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Six of eight in this category shown.

“avoid enterprise-heavy platforms (like Nexthink, Lakeside SysTrack, or Riverbed Aternity) which often carry steep license minimums” Gemini 3.5 Flash · budget prompt · hard negative
“Nexthink's pricing model doesn't suit mid-market." ... "Avoid (For Now) for Mid-Sized B2B: Nexthink & Lakeside SysTrack: ... It's overkill and often overpriced” Muse Glimmer 30B · direct prompt · soft negative
“Enterprise giants (e.g., Nexthink): Highly capable, but ensure the pricing and configuration complexity fit a 500-person IT team's resources.” Gemini 3.5 Flash · scale prompt · soft negative
“Nexthink is widely regarded as the top DEX (Digital Employee Experience) platform for mid-market B2B companies” Grok 4.20 · direct prompt · first choice
“I'd usually recommend Nexthink as the default choice for a digital employee experience (DEX) management tool” GPT-5.4 mini · paraphrase prompt · first choice
“"the strongest default choice for a mid-market B2B company" with good scalability and comprehensive features” MiniMax M2.5 · direct prompt · first choice

What the models said about ControlUp

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Four of five in this category shown.

“its enterprise-oriented pricing may be less suitable for a tightly constrained budget” Perplexity Sonar · budget prompt · soft negative
“ControlUp is commonly cited as the mid-market sweet spot because of lower entry cost, faster time-to-value and strong virtual-session / VDI visibility” Muse Glimmer 30B · direct prompt · first choice
“Best Overall for Mid-Market Agility & ROI: ControlUp (ControlUp ONE / Edge DX)” Gemini 3.5 Flash · paraphrase prompt · first choice
“I'd suggest evaluating Nexthink or ControlUp based on the search results” MiniMax M2.5 · direct prompt · first choice
Also compared

Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.