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AIOps platforms · November 2026 Edition

PagerDuty AIOps vs BigPanda

Two of fourteen models named PagerDuty AIOps first on the direct prompt; zero named BigPanda. Both were named by all fourteen models and PagerDuty AIOps carries 34 labels and BigPanda 44, so the shares are not directly comparable.

PagerDuty AIOps

accepted challenger

Named in one category this edition.

BigPanda

accepted challenger

Named in two categories this edition.

First-choice share12%11%Of first choices across the direct, paraphrase, budget and scale prompts, 0 to 100.
Negative rate15%18%Negative labels as a share of the product's labels, 0 to 100.
Rank in category#4#5A position in a field of 15; printed, not drawn.
Labels3444A count; the two differ.
The two percentage rows are drawn on one 0 to 100 track, PagerDuty AIOps reading right to left. Rank and label count are printed, not drawn.Site24x7 was named alongside these two in eight of the fourteen direct answers. Site24x7 vs PagerDuty AIOps · Site24x7 vs BigPanda · Datadog vs PagerDuty AIOps

Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the aiops platforms page.

By framing

How many of the fourteen models made each the first choice, per way of asking, and how many argued against it.
PagerDuty AIOpsFirst choices, of fourteen modelsBigPanda
Direct201 against PagerDuty AIOps
Paraphrase462 against BigPanda
Comparative00
Budget-constrained101 against PagerDuty AIOps · 1 against BigPanda
Scale-constrained00
Negative003 against PagerDuty AIOps · 5 against BigPanda
Bars are first choices, 0 to 14 each sideModels that argued againstA model can name both, so the two sides of a row do not sum to fourteen.

Across every category in the November 2026 Edition, PagerDuty AIOps and BigPanda were named in the same answer sixty-five times, of the 96 answers naming PagerDuty AIOps and the 136 naming BigPanda. In those answers BigPanda took the first choice ten times and PagerDuty AIOps seven.

Every model, every framing

The eighty-four answers behind the chart above, one cell each: where PagerDuty AIOps and BigPanda stood in it.
ModelDirectParaphraseComparativeBudget-constrainedScale-constrainedNegative
Claude Haiku 4.5
GPT-5.4 mini
Gemini 3.5 Flash
Perplexity Sonar
Grok 4.20
Mistral Small
DeepSeek V4 Flash
Llama 4 Maverick
Qwen 3.7 Flash
Kimi K2
GLM 4.7 FlashX
MiniMax M2.5
GPT-6 Luna
Muse Glimmer 30B
PagerDuty AIOps BigPanda first choice named as an alternative argued againstblank: not namedEach cell is one answer, PagerDuty AIOps on the left and BigPanda on the right.

The direct prompt

The plain question, one answer per model, grouped by where PagerDuty AIOps and BigPanda stood in it.

PagerDuty AIOps first, BigPanda an alternative

2 of 14 modelsBigPanda was named in the answer but not as the choice, or not at all.
Claude Haiku 4.5New Relic Applied Intelligence, PagerDuty AIOps alternatives: BigPanda, LogicMonitor
Kimi K2PagerDuty AIOps alternatives: BigPanda, IBM Instana, ManageEngine OpManager, Site24x7

Neither was the first choice, one was named

7 of 14 modelsThe answer put something else first and named one of the two as an alternative.
GPT-5.4 miniDynatrace alternatives: BigPanda, Moogsoft
Gemini 3.5 FlashDatadog, LogicMonitor alternatives: Dynatrace, New Relic Applied Intelligence, PagerDuty AIOps
DeepSeek V4 FlashDatadog, New Relic Applied Intelligence alternatives: BigPanda, ScienceLogic SL1, Site24x7
Llama 4 MaverickDatadog alternatives: BigPanda, Dynatrace, Moogsoft, New Relic Applied Intelligence, Splunk
Qwen 3.7 FlashSite24x7 alternatives: BigPanda, LogicMonitor, Moogsoft
MiniMax M2.5Better Stack, Site24x7 alternatives: BigPanda, LogicMonitor, OpsPilot
GPT-6 LunaDatadog alternatives: New Relic Applied Intelligence, PagerDuty AIOps

Neither was named

5 of 14 modelsThe answer made no first choice from these two in this category.
Perplexity SonarDatadog alternatives: Coralogix, Dynatrace, OpenObserve, ServiceNow ITOM
Grok 4.20New Relic Applied Intelligence, Site24x7 alternatives: Datadog
Mistral SmallNew Relic Applied Intelligence, Site24x7 alternatives: BMC Helix Operations Management, Better Stack
GLM 4.7 FlashXDatadog, LogicMonitor alternatives: New Relic Applied Intelligence, ServiceNow IT Operations Management, Site24x7
Muse Glimmer 30BBetter Stack, ManageEngine OpManager, Site24x7 alternatives: Atera

Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment and they are never added together. The figures above are the mid-market standing, which is the one the category orders by.
Small business
PagerDuty AIOps leads by two points.
PagerDuty AIOps2%#7 of 14
BigPanda0%#13 of 14
The full small business standing →
Mid-marketThe figures above
PagerDuty AIOps leads by two points.
PagerDuty AIOps12%#4 of 15
BigPanda11%#5 of 15
The full mid-market standing →
Enterprise
The order flips: BigPanda leads at enterprise.
BigPanda28%#1 of 15
PagerDuty AIOps0%#12 of 15
The full enterprise standing →

What the models said about PagerDuty AIOps

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Six of eight in this category shown.

“I wouldn't start with PagerDuty AIOps on a tight budget” GPT-6 Luna · budget prompt · hard negative
“focuses on alert correlation but does not investigate root cause, execute remediation, or generate postmortems” Claude Haiku 4.5 · negative prompt · soft negative
“Be cautious if you want a standalone correlation product or your event volume is spiky.” GPT-6 Luna · negative prompt · soft negative
“Best pure AIOps on a limited budget: PagerDuty AIOps if your priority is incident management and alert noise reduction.” GPT-5.4 mini · budget prompt · first choice
“I'd generally recommend PagerDuty AIOps as the safest default choice for event correlation and noise reduction.” GPT-5.4 mini · paraphrase prompt · first choice
“Best All-Rounder & Fastest Time-to-Value: PagerDuty AIOps ... is usually the best fit for a mid-sized B2B.” Gemini 3.5 Flash · paraphrase prompt · first choice

What the models said about BigPanda

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Five of six in this category shown.

“BigPanda or similar correlation-only tools when you need full lifecycle automation: ... they may still require separate monitoring, ITSM, on-call, and remediation tools” Perplexity Sonar · negative prompt · soft negative
“BigPanda does not support time series metrics metrics collection or analysis... is among the most expensive AIOps platforms” Claude Haiku 4.5 · negative prompt · soft negative
“BigPanda is my top recommendation for a mid-sized B2B company needing strong IT event correlation and noise reduction.” Grok 4.20 · paraphrase prompt · first choice
“BigPanda is the clear leader for mid-market. It was built specifically for this problem.” MiniMax M2.5 · paraphrase prompt · first choice
“I recommend BigPanda as your IT event correlation and noise reduction tool” Mistral Small · paraphrase prompt · first choice
Also compared

Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.