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Enterprise AI assistants · November 2026 Edition

ChatGPT vs Amazon Q

Three of fourteen models named ChatGPT first on the direct prompt; zero named Amazon Q. ChatGPT was named by fourteen of the fourteen models and Amazon Q by ten and ChatGPT carries 61 labels and Amazon Q 16, so the shares are not directly comparable.

ChatGPT

accepted challenger

Named in six categories this edition.

Amazon Q

accepted challenger

Named in one category this edition.

First-choice share20%6%Of first choices across the direct, paraphrase, budget and scale prompts, 0 to 100.
Negative rate18%6%Negative labels as a share of the product's labels, 0 to 100.
Rank in category#2#4A position in a field of 9; printed, not drawn.
Labels6116A count; the two differ.
The two percentage rows are drawn on one 0 to 100 track, ChatGPT reading right to left. Rank and label count are printed, not drawn.Microsoft 365 Copilot was named alongside these two in thirteen of the fourteen direct answers. Microsoft 365 Copilot vs ChatGPT · Microsoft 365 Copilot vs Amazon Q · ChatGPT vs Glean

Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the Enterprise AI assistants page.

By framing

How many of the fourteen models made each the first choice, per way of asking, and how many argued against it.
ChatGPTFirst choices, of fourteen modelsAmazon Q
Direct30
Paraphrase201 against ChatGPT
Comparative30
Budget-constrained532 against ChatGPT
Scale-constrained00
Negative008 against ChatGPT · 1 against Amazon Q
Bars are first choices, 0 to 14 each sideModels that argued againstA model can name both, so the two sides of a row do not sum to fourteen.

Across every category in the November 2026 Edition, ChatGPT and Amazon Q were named in the same answer thirty-five times, of the 210 answers naming ChatGPT and the 41 naming Amazon Q. In those answers Amazon Q took the first choice four times and ChatGPT five.

Every model, every framing

The eighty-four answers behind the chart above, one cell each: where ChatGPT and Amazon Q stood in it.
ModelDirectParaphraseComparativeBudget-constrainedScale-constrainedNegative
Claude Haiku 4.5
GPT-5.4 mini
Gemini 3.5 Flash
Perplexity Sonar
Grok 4.20
Mistral Small
DeepSeek V4 Flash
Llama 4 Maverick
Qwen 3.7 Flash
Kimi K2
GLM 4.7 FlashX
MiniMax M2.5
GPT-6 Luna
Muse Glimmer 30B
ChatGPT Amazon Q first choice named as an alternative argued againstblank: not namedEach cell is one answer, ChatGPT on the left and Amazon Q on the right.

The direct prompt

The plain question, one answer per model, grouped by where ChatGPT and Amazon Q stood in it.

ChatGPT first, Amazon Q not the choice

3 of 14 modelsAmazon Q was named in the answer but not as the choice, or not at all.
GLM 4.7 FlashXChatGPT, Microsoft 365 Copilot alternatives: Gong, Google Gemini for Workspace, Intercom Fin, Salesforce Agentforce
GPT-6 LunaChatGPT alternatives: Claude Team or Enterprise, Gemini in Workspace, Microsoft 365 Copilot
Muse Glimmer 30BChatGPT, Microsoft 365 Copilot alternatives: Coworker

Neither was the first choice, one was named

8 of 14 modelsThe answer put something else first and named one of the two as an alternative.
GPT-5.4 miniMicrosoft 365 Copilot alternatives: Agentforce, ChatGPT, Google Gemini, OpenAI, Salesforce Agentforce
Gemini 3.5 FlashGoogle Gemini for Workspace, Microsoft 365 Copilot alternatives: ChatGPT, Claude for Work, Decagon, Glean, HubSpot Breeze AI, Intercom Fin, Salesforce Agentforce
Grok 4.20Microsoft 365 Copilot alternatives: Anthropic's Claude for Enterprise, ChatGPT, Google Gemini for Workspace
Mistral SmallCoworker AI alternatives: Apollo AI, ChatGPT, Glean, Microsoft 365 Copilot, ZoomInfo Copilot
DeepSeek V4 FlashMicrosoft 365 Copilot alternatives: ChatGPT, Claude for Enterprise, Coworker AI, Glean, Google Gemini for Workspace
Qwen 3.7 FlashGlean alternatives: Apollo, ChatGPT, Claude for Enterprise, Gemini for Workspace, Intercom Fin, Microsoft 365 Copilot, My AskAI, ZoomInfo Copilot
Kimi K2Claude for Enterprise, Microsoft 365 Copilot alternatives: ChatGPT, Glean, Google Gemini for Workspace
MiniMax M2.5Microsoft 365 Copilot alternatives: ChatGPT, Kore.ai

Neither was named

3 of 14 modelsThe answer made no first choice from these two in this category.
Claude Haiku 4.5Microsoft 365 Copilot alternatives: Apollo.io, Coworker, Gong
Perplexity SonarMicrosoft 365 Copilot alternatives: Claude for Enterprise, Glean, Google Gemini, HubSpot Breeze AI, Salesforce Agentforce
Llama 4 Maverickno first choice

Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment and they are never added together. The figures above are the mid-market standing, which is the one the category orders by.
Small business
ChatGPT leads by forty-three points.
ChatGPT45%#1 of 7
Amazon Q2%#– of 7
The full small business standing →
Mid-marketThe figures above
ChatGPT leads by fourteen points.
ChatGPT20%#2 of 9
Amazon Q6%#4 of 9
The full mid-market standing →
Enterprise
ChatGPT leads by two points.
ChatGPT8%#3 of 9
Amazon Q6%#4 of 9
The full enterprise standing →

What the models said about ChatGPT

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Three of four in this category shown.

“No suite lock-in and want the lowest predictable enterprise seat: ChatGPT Business or Claude Team at ~ $20/user/mo annual” Muse Glimmer 30B · budget prompt · first choice
“For most budget-conscious companies, ChatGPT Business is the safest, most capable choice at $20/user/month” DeepSeek V4 Flash · budget prompt · first choice
“Choose ChatGPT Enterprise if you want the most flexible general-purpose enterprise assistant.” GPT-5.4 mini · comparative prompt · first choice

What the models said about Amazon Q

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Four of five in this category shown.

“Glean, Microsoft Copilot, Amazon Q, and other retrieval-connected assistants when source permissions are messy.” Perplexity Sonar · negative prompt · soft negative
“1. Amazon Q Business — best if you want the lowest-cost enterprise assistant and your use case is knowledge retrieval.” GPT-5.4 mini · budget prompt · first choice
“Start with Amazon Q Business Lite ($3/user/month) to test enterprise AI functionality” Claude Haiku 4.5 · budget prompt · first choice
“1. Amazon Q Business Lite — *Best Value for Enterprise Features*” GLM 4.7 FlashX · budget prompt · first choice
Also compared

Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.