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Index › GTM › Products › BoldDesk · November 2026 Edition
2 categories · Not named

BoldDesk

Listed in the vendor table for Helpdesk and Knowledge base. Not named in any of the 168 answers those categories produced in the November 2026 Edition: fourteen models, six prompts per category and segment, every question asked three times, on behalf of a small B2B company, a mid-market B2B company and an enterprise B2B company, with every standing computed within one segment.
Standing
Not named in 168 answers
Absence in a measured set of answers is a finding, not a verdict: it says the models did not reach for BoldDesk when asked these questions this month. The products they named instead are listed by category below.

By buyer segment

The same categories asked on behalf of a different buyer. Each share and rank is computed within its segment; the columns sit side by side and are never added together.
CategorySmall businessMid-marketEnterprise
Customer support and helpdesknot namednot named2% · 11 of 77
4 labels

Where it was not named

Each category BoldDesk belongs to, the answers collected there, and who the models named first instead.
CategoryFunctionNamed inNamed instead, first-choice share
Customer support and helpdeskCustomer0 of 84Zendesk Support Suite 37% · Freshdesk 22% · Zoho Desk 15%
Knowledge base and self-serviceCustomer0 of 84Document360 24% · Notion 17% · Freshdesk 11%

What it publishes

Addresses on bolddesk.com
731
subdomains included
Content
459
counted in the table below
Documentation
56
Product · Integration
0 · 41
KindPagesLast 90 days2025-10 to 2026-09LatestCategories named
Blog33962026-09-25Knowledge base, Mobile apps
Glossary or explainer3302025-07-01
Case study26undated
Comparison2232026-07-29
Webinar or virtual event1452026-09-25
News or press1222026-09-15
Report or ebook712026-08-17
Template or tool612026-08-07

Most recent

How it is countedHide how it is counted

Every page bolddesk.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.

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The measured results on this page stay as measured. The part from BoldDesk's own site, its card links and what it states, is the vendor's to correct. Claiming is free on every plan, with a sign-in at bolddesk.com.

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