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Index › GTM › Marketing › Reviews › Brand24 vs REVIEWS.io
Review and reputation management · November 2026 Edition

Brand24 vs REVIEWS.io

Zero of fourteen models named Brand24 first on the direct prompt; zero named REVIEWS.io. Brand24 was named by thirteen of the fourteen models and REVIEWS.io by eleven and Brand24 carries 23 labels and REVIEWS.io 14, so the shares are not directly comparable.

Brand24

accepted challenger

Wrocław, Poland, founded 2011. Named in seven categories this edition.

REVIEWS.io

accepted challenger

Named in two categories this edition.

First-choice share11%6%Of first choices across the direct, paraphrase, budget and scale prompts, 0 to 100.
Negative rate4%7%Negative labels as a share of the product's labels, 0 to 100.
Rank in category#3#5A position in a field of 12; printed, not drawn.
Labels2314A count; the two differ.
The two percentage rows are drawn on one 0 to 100 track, Brand24 reading right to left. Rank and label count are printed, not drawn.Reviewflowz was named alongside these two in eleven of the fourteen direct answers. Birdeye vs Brand24 · Birdeye vs REVIEWS.io · Reviewflowz vs Brand24

Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the review and reputation management page.

By framing

How many of the fourteen models made each the first choice, per way of asking, and how many argued against it.
Brand24First choices, of fourteen modelsREVIEWS.io
Direct00
Paraphrase60
Comparative101 against REVIEWS.io
Budget-constrained03
Scale-constrained001 against Brand24
Negative10
Bars are first choices, 0 to 14 each sideModels that argued againstA model can name both, so the two sides of a row do not sum to fourteen.

Every model, every framing

The eighty-four answers behind the chart above, one cell each: where Brand24 and REVIEWS.io stood in it.
ModelDirectParaphraseComparativeBudget-constrainedScale-constrainedNegative
Claude Haiku 4.5
GPT-5.4 mini
Gemini 3.5 Flash
Perplexity Sonar
Grok 4.20
Mistral Small
DeepSeek V4 Flash
Llama 4 Maverick
Qwen 3.7 Flash
Kimi K2
GLM 4.7 FlashX
MiniMax M2.5
GPT-6 Luna
Muse Glimmer 30B
Brand24 REVIEWS.io first choice named as an alternative argued againstblank: not namedEach cell is one answer, Brand24 on the left and REVIEWS.io on the right.

The direct prompt

The plain question, one answer per model, grouped by where Brand24 and REVIEWS.io stood in it.

Neither was named

14 of 14 modelsThe answer made no first choice from these two in this category.
Claude Haiku 4.5Reviewflowz alternatives: TrustRadius
GPT-5.4 miniBirdeye alternatives: G2 Buyer Intent, Reputation, ReviewTrackers
Gemini 3.5 FlashG2 Buyer Intent alternatives: Base, Clutch, Influitive, ReviewTrackers, Reviewflowz, Trustpilot, UserEvidence
Perplexity SonarReviewflowz alternatives: Birdeye
Grok 4.20Trustpilot alternatives: Birdeye, Reviewflowz
Mistral SmallReviewflowz, Trustpilot alternatives: Birdeye
DeepSeek V4 FlashG2 Marketing Solutions alternatives: Birdeye, Gartner Peer Insights, Reviewflowz, TrustRadius
Llama 4 MaverickReviewflowz alternatives: Podium, Trustpilot
Qwen 3.7 FlashTrustpilot alternatives: Birdeye, Influitive, ReviewInc, UserEvidence
Kimi K2Birdeye alternatives: G2 Marketing Solutions, Reviewflowz
GLM 4.7 FlashXReputation alternatives: Birdeye, Feefo, ReputationStacker
MiniMax M2.5G2 Buyer Intent, Trustpilot alternatives: Birdeye, Reputation, Reviewflowz
GPT-6 LunaReviewflowz alternatives: G2 Marketing Solutions
Muse Glimmer 30BTrustpilot alternatives: Birdeye, Podium, Reputation, Reviewflowz

Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment and they are never added together. The figures above are the mid-market standing, which is the one the category orders by.
Small business
REVIEWS.io leads by four points.
REVIEWS.io9%#3 of 15
Brand245%#5 of 15
The full small business standing →
Mid-marketThe figures above
The order flips: Brand24 leads at mid-market.
Brand2411%#3 of 12
REVIEWS.io6%#5 of 12
The full mid-market standing →
Enterprise
Level: the same share of first choices.
Brand240%#– of 8
REVIEWS.io0%#– of 8
The full enterprise standing →

What the models said about Brand24

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. One of one in this category shown.

“Legitimate reputation management software (like Brand24, BirdEye, or Podium) that helps you *monitor* and *respond* to reviews” Kimi K2 · negative prompt · first choice

What the models said about REVIEWS.io

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Four of five in this category shown.

“They aren't direct substitutes for a local business review inbox.” GPT-6 Luna · comparative prompt · soft negative
“Reviews.io stands out as the best online review management platform for companies with a limited budget” Grok 4.20 · budget prompt · first choice
“REVIEWS.io is the strongest overall choice if you sell online: plans start at about $29/month” Perplexity Sonar · budget prompt · first choice
“If you run an online shop: Go with REVIEWS.io.” Gemini 3.5 Flash · budget prompt · first choice
Also compared
Birdeye vs Brand24Birdeye vs REVIEWS.ioReviewflowz vs Brand24Reviewflowz vs REVIEWS.ioBrand24 vs TrustpilotBrand24 vs ReputationBrand24 vs ReviewTrackersBrand24 vs BrightLocalTrustpilot vs REVIEWS.ioREVIEWS.io vs ReputationREVIEWS.io vs ReviewTrackersREVIEWS.io vs BrightLocalAll twenty-eight head-to-head pages and the full reviews standing

Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.