Index › IT › Products › Grok · November 2026 Edition
3 categories · Named, not ranked

Grok

grok.com ↗

–Too few to rank
3/14Models named it
0First choices
6Warnings
November 2026 Edition · all company sizes counted.
Ranked inAI IT support agents #128 mid-marketEnterprise AI assistants #136ML platforms #134
What AI models recommend

Named, too few times to rank.

A product needs 10 labels in a category before a share is stated. Grok has 3.

Why models recommend it

No positive label carried a quote.

What gives them pause

“This platform has accumulated significant complaints: Poor customer support ... 873 FTC complaints”DeepSeek V4 Flash · Negative question · warning
“early/custom builds on top of ChatGPT, Claude, or Grok ... Avoid for anything beyond reading public knowledge bases or simple triage.”Grok 4.20 · Negative question · warning
“Often lack robust enterprise controls initially.”Grok 4.20 · Negative question · warning

Also on the shortlist

The products named in the same answers as Grok, over the 6 answers that named it, and how often each was the first choice instead.

A side-by-side page exists where both products are among a category's top eight.

At a glance

Stated on Grok's own site, not checked by Gane.

Price stated
0
Free plan or trial
0
Visit grok.com ↗

How this is measured

Fourteen AI models from 12 labs are asked the same buying questions six ways, for three company sizes. Standings refresh every edition.

Gane sells AI visibility software. No company can pay to change a result.

Read the method →

Sources returned with these answers

The sites and pages the answers that named Grok came back with. A fact about retrieval, not a cause of the answer.

Fourteen of the fourteen models returned a source list in this edition: five return the pages they cited and nine the search results they consulted. These counts come from 6 of the 6 answers that named Grok and are not a share of its labels.

Domains cited

cheatsheetseries.owasp.org2
cyber.gov.au2
ravenna.ai2
suse.com2
trustpilot.com2
abroadworks.com1
adept-it.com.au1
agentmodeai.com1
akamai.com1
apps.shopify.com1

Fifteen of the fifteen domain citations in answers naming Grok came from a third party's page.

Pages cited

Pages are listed as the models cited them.

By model

How each model answered on Grok across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.
ModelFirst choiceAlternativeMentionWarningLabels
Claude Haiku 4.500000
GPT-5.4 mini00000
Gemini 3.5 Flash00000
Perplexity Sonar00000
Grok 4.2000022
Mistral Small00000
DeepSeek V4 Flash00011
Llama 4 Maverick00000
Qwen 3.7 Flash00000
Kimi K200000
GLM 4.7 FlashX00000
MiniMax M2.500000
GPT-6 Luna00000
Muse Glimmer 30B00000