Freshservice - Freshworks
Listed in the vendor table for ITSM. Not named in any of the 84 answers those categories produced in the November 2026 Edition: fourteen models, six prompts per category and segment, every question asked three times, on behalf of a small B2B company, a mid-market B2B company and an enterprise B2B company, with every standing computed within one segment.
Standing
Not named in 84 answers
Absence in a measured set of answers is a finding, not a verdict: it says the models did not reach for Freshservice - Freshworks when asked these questions this month. The products they named instead are listed by category below.
By buyer segment
The same categories asked on behalf of a different buyer. Each share and rank is computed within its segment; the columns sit side by side and are never added together.
| Category | Small business | Mid-market | Enterprise |
|---|---|---|---|
| IT service management | 0% · 24 of 76 1 label | not named | not named |
Where it was not named
Each category Freshservice - Freshworks belongs to, the answers collected there, and who the models named first instead.
| Category | Function | Named in | Named instead, first-choice share |
|---|---|---|---|
| IT service management | IT operations and endpoint | 0 of 84 | Freshservice 52% · Jira Service Management 23% · ManageEngine ServiceDesk Plus 8% |
Is this your product?
Claim this listing
The measured results on this page stay as measured. The part from Freshservice - Freshworks's own site, its card links and what it states, is the vendor's to correct. Claiming is free on every plan, with a sign-in at the product's own domain.