Employee wellbeing and mental health · RankedBetterHelp
BetterHelp is an online therapy service that connects people with licensed therapists, including psychologists, counselors, marriage and family therapists, and clinical social workers · betterhelp.com ↗
Why models recommend it
“Providing access to virtual therapy sessions through platforms like BetterHelp or Talkspace can be a flexible and valued benefit.”Mistral Small · Paraphrase question · alternative
“For individuals needing therapy, BetterHelp or Talkspace provide direct access to clinicians.”Kimi K2 · Comparative question · alternative
What gives them pause
“the U.S. Federal Trade Commission fined BetterHelp $7.8 million after it was found to have shared users' sensitive mental health data with third parties”Claude Haiku 4.5 · Negative question · warning
“The FTC fined BetterHelp $7.8 million in 2023 after finding that the online therapy platform: Shared users' sensitive health data”DeepSeek V4 Flash · Negative question · warning
“Multiple class-action lawsuits and a 2023 FTC settlement ($7.8 million) for sharing sensitive user data... Privacy risks are high”Grok 4.20 · Negative question · warning
“The FTC issued a proposed order banning the online counseling service from sharing consumers' health data”Muse Glimmer 30B · Negative question · warning
Also on the shortlist
The products named in the same answers as BetterHelp, over the 20 answers that named it, and how often each was the first choice instead.
| Product | Named together | Picked instead | |
|---|---|---|---|
| 12 | 0 | View → | |
| 11 | 0 | View → | |
| 9 | 0 | View → | |
| 7 | 0 | View → | |
| 7 | 0 | View → | |
| 4 | 1 | View → | |
| 4 | 0 | View → | |
| 4 | 0 | View → | |
| 4 | 0 | View → | |
| 3 | 0 | View → |
What the models named instead of BetterHelp →
A side-by-side page exists where both products are among a category's top eight.
At a glance
Stated on BetterHelp's own site, not checked by Gane.
- For
- People looking for affordable, convenient online therapy from licensed, professional therapists
- Price stated
- average copay of $23 per session for insurance-eligible members; or $70-$100 per week without insurance
- Starting price
- 70
- Certifications
- CSA STAR, HIPAA, HITRUST
- Customers named
- CorpCare, 15Five, Huel, Alvotech, Canopy Wellbeing, Be The Source
How this is measured
Fourteen AI models from 12 labs are asked the same buying questions six ways, for three company sizes. Standings refresh every edition.
Gane sells AI visibility software. No company can pay to change a result.
Read the method →Sources returned with these answers
Fourteen of the fourteen models returned a source list in this edition: five return the pages they cited and nine the search results they consulted. These counts come from 18 of the 20 answers that named BetterHelp and are not a share of its labels.
Domains cited
Thirty-eight of the thirty-eight domain citations in answers naming BetterHelp came from a third party's page.
Pages cited
Pages are listed as the models cited them.
By model
| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 1 | 1 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 1 | 1 |
| Perplexity Sonar | 0 | 0 | 0 | 1 | 1 |
| Grok 4.20 | 0 | 0 | 0 | 1 | 1 |
| Mistral Small | 0 | 1 | 1 | 1 | 3 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 1 | 1 |
| Llama 4 Maverick | 0 | 0 | 0 | 1 | 1 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 1 | 0 | 1 | 2 |
| GLM 4.7 FlashX | 0 | 0 | 1 | 0 | 1 |
| MiniMax M2.5 | 0 | 0 | 2 | 0 | 2 |
| GPT-6 Luna | 0 | 0 | 0 | 1 | 1 |
| Muse Glimmer 30B | 0 | 0 | 0 | 1 | 1 |
What it publishes
| Kind | Pages | Last 90 days | 2025-10 to 2026-09 | Latest | Categories named |
|---|---|---|---|---|---|
| Glossary or explainer | 461 | 3 | 2026-08-06 | ||
| Comparison | 105 | 0 | 2024-05-18 | ||
| Conference or event | 43 | 0 | 2023-10-09 | ||
| Case study | 25 | 0 | 2019-04-30 | ||
| Report or ebook | 14 | 1 | 2026-07-10 | ||
| Podcast or video | 9 | 0 | 2024-04-23 | ||
| News or press | 3 | undated | |||
| Template or tool | 2 | undated | |||
| Blog | 1 | undated |
Most recent
- 2026-08-06What is audhd signs and coping glossary or explainer
- 2026-07-29What is adhd burnout glossary or explainer
- 2026-07-22What is high functioning anxiety signs causes and coping glossary or explainer
- 2026-07-10Gender sexuality mental health research report or ebook
- 2025-11-17Financial stress and mental health statistics what the data shows report or ebook
- 2025-10-01Mental health facts and statistics about anxiety disorder bipolar disorder and more report or ebook
How it is countedHide how it is counted
Every page betterhelp.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.