| Category | Small business | Mid-market | Enterprise |
|---|---|---|---|
| Chatbots and conversational AI for support | not named | not named | 0% · 58 of 137 1 label |
| Category | Function | Named in | Named instead, first-choice share |
|---|---|---|---|
| Chatbots and conversational AI for support | Customer | 0 of 84 | Intercom Fin AI Agent 52% · Tidio 19% · tawk.to 8% |
| Kind | Pages | Last 90 days | 2025-10 to 2026-09 | Latest | Categories named |
|---|---|---|---|---|---|
| Blog | 1,740 | undated | CRM | ||
| Webinar or virtual event | 355 | undated | CRM | ||
| Conference or event | 306 | undated | |||
| Case study | 255 | undated | |||
| Comparison | 83 | undated | |||
| Glossary or explainer | 29 | undated | |||
| Template or tool | 16 | undated | CRM | ||
| Report or ebook | 15 | undated | |||
| News or press | 15 | undated | |||
| Podcast or video | 1 | undated |
As the event pages on genesys.com state them, read September 28, 2026.
Every page genesys.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. Of its titles that name a category, most name CRM (17); 0 name the category the models place it in. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.
The measured results on this page stay as measured. The part from Genesys Cloud Agentic Virtual Agent's own site, its card links and what it states, is the vendor's to correct. Claiming is free on every plan, with a sign-in at genesys.com.