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Index › GTM › Customer › Client onboarding › UserGuiding vs Dock
Client onboarding platforms · November 2026 Edition

UserGuiding vs Dock

Zero of fourteen models named UserGuiding first on the direct prompt; zero named Dock. UserGuiding was named by nine of the fourteen models and Dock by thirteen and UserGuiding carries 12 labels and Dock 27, so the shares are not directly comparable.

UserGuiding

accepted challenger

Named in five categories this edition.

Dock

accepted challenger

San Francisco, United States, founded 2021. Named in eight categories this edition.

First-choice share6%4%Of first choices across the direct, paraphrase, budget and scale prompts, 0 to 100.
Negative rate17%4%Negative labels as a share of the product's labels, 0 to 100.
Rank in category#3#4A position in a field of 16; printed, not drawn.
Labels1227A count; the two differ.
The two percentage rows are drawn on one 0 to 100 track, UserGuiding reading right to left. Rank and label count are printed, not drawn.Rocketlane was named alongside these two in fourteen of the fourteen direct answers. Rocketlane vs UserGuiding · Rocketlane vs Dock · GUIDEcx vs UserGuiding

Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the client onboarding platforms page.

By framing

How many of the fourteen models made each the first choice, per way of asking, and how many argued against it.
UserGuidingFirst choices, of fourteen modelsDock
Direct00
Paraphrase00
Comparative00
Budget-constrained321 against Dock
Scale-constrained00
Negative002 against UserGuiding
Bars are first choices, 0 to 14 each sideModels that argued againstA model can name both, so the two sides of a row do not sum to fourteen.

Every model, every framing

The eighty-four answers behind the chart above, one cell each: where UserGuiding and Dock stood in it.
ModelDirectParaphraseComparativeBudget-constrainedScale-constrainedNegative
Claude Haiku 4.5
GPT-5.4 mini
Gemini 3.5 Flash
Perplexity Sonar
Grok 4.20
Mistral Small
DeepSeek V4 Flash
Llama 4 Maverick
Qwen 3.7 Flash
Kimi K2
GLM 4.7 FlashX
MiniMax M2.5
GPT-6 Luna
Muse Glimmer 30B
UserGuiding Dock first choice named as an alternative argued againstblank: not namedEach cell is one answer, UserGuiding on the left and Dock on the right.

The direct prompt

The plain question, one answer per model, grouped by where UserGuiding and Dock stood in it.

Neither was the first choice, one was named

3 of 14 modelsThe answer put something else first and named one of the two as an alternative.
Gemini 3.5 FlashGUIDEcx alternatives: Dock, OnRamp, Precursive, Rocketlane, TaskRay
DeepSeek V4 FlashRocketlane alternatives: Arrows, ChurnZero, Dock, GUIDEcx
Llama 4 MaverickGUIDEcx alternatives: Dock, Rocketlane

Neither was named

11 of 14 modelsThe answer made no first choice from these two in this category.
Claude Haiku 4.5GUIDEcx alternatives: Custify, Customerscore.io, OnRamp, Rocketlane
GPT-5.4 miniRocketlane alternatives: ChurnZero, Custify, GUIDEcx, Planhat
Perplexity SonarGUIDEcx alternatives: Rocketlane
Grok 4.20Rocketlane alternatives: Appcues, ChurnZero, GUIDEcx, Pendo, Planhat, Totango, Userpilot, Vitally
Mistral SmallPlanhat, Rocketlane alternatives: GUIDEcx, Moxo
Qwen 3.7 FlashRocketlane alternatives: GUIDEcx
Kimi K2GUIDEcx alternatives: Arrows, OnRamp, Rocketlane
GLM 4.7 FlashXRocketlane alternatives: GUIDEcx, Moxo
MiniMax M2.5Rocketlane alternatives: GUIDEcx, OnRamp
GPT-6 LunaGUIDEcx alternatives: Arrows, Rocketlane
Muse Glimmer 30BGUIDEcx alternatives: Rocketlane

Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment and they are never added together. The figures above are the mid-market standing, which is the one the category orders by.
Small business
Dock leads by seven points.
Dock9%#3 of 17
UserGuiding2%#– of 17
The full small business standing →
Mid-marketThe figures above
The order flips: UserGuiding leads at mid-market.
UserGuiding6%#3 of 16
Dock4%#4 of 16
The full mid-market standing →
Enterprise
UserGuiding is not named for this buyer.
UserGuiding—not named
Dock0%#9 of 13
The full enterprise standing →

What the models said about UserGuiding

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Four of four in this category shown.

“Can feel overwhelming or "spammy" if overused ... Enterprise-focused pricing and complexity make them risky” Grok 4.20 · negative prompt · soft negative
“often criticized for being challengers with limited capabilities” Mistral Small · negative prompt · soft negative
“UserGuiding is budget-friendly for self-serve onboarding at $89/month annually, making it the most affordable option on many comparison lists” Claude Haiku 4.5 · budget prompt · first choice
“The best client onboarding platform for a company with a limited budget is UserGuiding, as it offers a fast and low-cost setup” Llama 4 Maverick · budget prompt · first choice

What the models said about Dock

No label in this category carried a quote.

Also compared
Rocketlane vs UserGuidingRocketlane vs DockGUIDEcx vs UserGuidingGUIDEcx vs DockUserGuiding vs PlanhatUserGuiding vs ClickUpDock vs PlanhatDock vs ClickUpAll fifteen head-to-head pages and the full client onboarding standing

Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.