# Zoom Phone alternatives: what AI models name instead, November 2026

Gane Index, November 2026 Edition. 122 of the 252 answers in the 1 category where Zoom Phone holds a standing named it neither first nor as an alternative; these are the first choices those answers made. Page: https://www.gane.ai/index/it/vendors/zoom-phone/alternatives

## Named instead, most often (every category and segment added)

- RingCentral RingEX: 28
- Nextiva: 12
- Microsoft Teams Phone: 7
- Google Voice: 4
- Dialpad: 3
- 8x8: 2

## Business phone systems

**Small business**: 37 of 84 answers did not name Zoom Phone (Zoom Phone is #1 of 11 at 28%).

- Nextiva: first choice in 5 of those 37
- Dialpad: first choice in 2 of those 37
- RingCentral RingEX: first choice in 2 of those 37
- 8x8: first choice in 1 of those 37
- Google Voice: first choice in 1 of those 37
- Ooma Office: first choice in 1 of those 37
- OpenPhone: first choice in 1 of those 37
- RingCentral MVP: first choice in 1 of those 37

**Mid-market**: 40 of 84 answers did not name Zoom Phone (Zoom Phone is #2 of 10 at 14%).

- RingCentral RingEX: first choice in 9 of those 40
- Nextiva: first choice in 5 of those 40
- Google Voice: first choice in 3 of those 40
- 8×8: first choice in 1 of those 40
- Cisco Webex Calling: first choice in 1 of those 40
- Dialpad: first choice in 1 of those 40
- Grasshopper: first choice in 1 of those 40

**Enterprise**: 45 of 84 answers did not name Zoom Phone (Zoom Phone is #3 of 11 at 6%).

- RingCentral RingEX: first choice in 17 of those 45
- Microsoft Teams Phone: first choice in 7 of those 45
- Nextiva: first choice in 2 of those 45
- 3CX: first choice in 1 of those 45
- 8x8: first choice in 1 of those 45
- Cisco Webex: first choice in 1 of those 45
- Microsoft Teams Enterprise with Teams Phone: first choice in 1 of those 45

Published under CC BY 4.0. The output is the models' output; nothing here is a recommendation by the index.
