# Zoho Desk with Zia: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 1 judge label across 1 category by 1 of 14 models. Page: https://www.gane.ai/index/it/vendors/zoho-desk-with-zia

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [AI IT support agents](https://www.gane.ai/index/it/operations/ai-it-support-agents/index.md) | 2% | 23 | 0% | 1 |

## What the models said for it

- "I'd start with Zoho Desk with Zia at $7/agent/month. It offers the best value" (GLM 4.7 FlashX, AI IT agents)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 1 | 0 | 0 | 0 | 1 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |

## Sources returned with these answers

The sites and pages cited by the answers that named Zoho Desk with Zia, from 1 of the 1 answers that named it (only the models that return a source list).

### Domains cited

- aicxstack.com: 1
- blog.hubspot.com: 1
- capterra.com: 1
- clutch.co: 1
- dialzara.com: 1
- eesel.ai: 1
- g2.com: 1
- helpdesk.com: 1
- helply.com: 1
- jitbit.com: 1

### Pages cited

- https://aicxstack.com/category/helpdesk-ai: 1
- https://blog.hubspot.com/marketing/ai-cost: 1
- https://capterra.com/p/10013123/eesel: 1
- https://clutch.co/resources/ai-customer-support-software: 1
- https://dialzara.com/blog/best-ai-help-desk-tools-it-system-integration: 1
- https://eesel.ai/: 1
- https://eesel.ai/blog/best-ai-for-it-helpdesk: 1
- https://eesel.ai/managed-support: 1

## Record

- Method: https://www.gane.ai/index/it/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/it.