# Zoho Desk Express: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 1 judge label across 1 category by 1 of 14 models. Page: https://www.gane.ai/index/it/vendors/zoho-desk-express

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [AI IT support agents](https://www.gane.ai/index/it/operations/ai-it-support-agents/index.md) | 0% | 137 | 100% | 1 |

## And against it

- "cheapest flat-rate options, though their AI features are limited at entry tiers" (Claude Haiku 4.5, AI IT agents)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 1 | 1 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |

## Sources returned with these answers

The sites and pages cited by the answers that named Zoho Desk Express, from 1 of the 1 answers that named it (only the models that return a source list).

### Domains cited

- bestaiagenttools.com: 1
- corporateplaybookpro.com: 1
- eesel.ai: 1
- helply.com: 1
- moxo.com: 1
- plugroute.com: 1
- respond.io: 1
- siit.io: 1
- tidio.com: 1

### Pages cited

- https://bestaiagenttools.com/guides/ai-agents-for-small-business: 1
- https://corporateplaybookpro.com/top-9-affordable-agentic-ai-platforms-for-small-businesses: 1
- https://eesel.ai/blog/cheapest-ai-apps-for-helpdesk: 1
- https://helply.com/blog/15-best-ai-agents-for-small-business: 1
- https://moxo.com/blog/best-ai-agents: 1
- https://plugroute.com/best-ai-customer-support-agents-software: 1
- https://plugroute.com/best-ai-it-agents-software: 1
- https://respond.io/blog/best-ai-agents-for-customer-support: 1

## Record

- Method: https://www.gane.ai/index/it/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/it.