# Zenduty: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 9 judge labels across 1 category by 8 of 14 models. Page: https://www.gane.ai/index/it/vendors/zenduty

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Incident management and on-call](https://www.gane.ai/index/it/operations/incident-management-and-on-call/index.md) | 2% | 8 | 0% | 9 |

## What the models said for it

- "Zenduty is highlighted as best for mid-market teams wanting alerting plus playbooks" (Claude Haiku 4.5, Incidents)
- "Best for the lowest-cost on-call: Zenduty — Starts at approximately $5 per user/month" (Perplexity Sonar, Incidents)
- "consider alternatives like All Quiet, PagerDuty, ilert, or Zenduty" (Mistral Small, Incidents)
- "Explicitly marketed as a more affordable PagerDuty alternative" (Kimi K2, Incidents)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 1 | 0 | 0 | 0 | 1 |
| GPT-5.4 mini | 0 | 0 | 1 | 0 | 1 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 1 | 1 | 0 | 2 |
| Grok 4.20 | 0 | 0 | 1 | 0 | 1 |
| Mistral Small | 0 | 1 | 0 | 0 | 1 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 1 | 0 | 0 | 1 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 1 | 0 | 1 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 1 | 0 | 0 | 1 |

## Sources returned with these answers

The sites and pages cited by the answers that named Zenduty, from 22 of the 22 answers that named it (only the models that return a source list).

### Domains cited

- incident.io: 11
- rootly.com: 11
- allquiet.app: 8
- newrelic.com: 8
- g2.com: 7
- ones.com: 7
- suptask.com: 6
- guideflow.com: 5
- hyperping.com: 5
- instatus.com: 5

### Pages cited

- https://allquiet.app/blog/top-incident-management-solutions: 7
- https://newrelic.com/blog/observability/incident-management-tools: 7
- https://rootly.com/sre/choose-the-right-incident-platform-12-solutions-compared: 7
- https://suptask.com/blog/best-incident-management-tools: 6
- https://complyjet.com/blog/best-incident-management-software: 4
- https://hyperping.com/blog/best-incident-management-tools: 4
- https://instatus.com/blog/best-incident-management-tools: 4
- https://motadata.com/blog/incident-management-tools: 4

## In its own words

What Zenduty's own pages state, read 2026-09-28. Stated by the vendor, not checked by the index.

- Positioning: End-to-end Incident Management and Response Orchestration (https://zenduty.com/)
- For: SRE and DevOps (https://zenduty.com/)
- Price stated: 0 to 21 per user/month (https://zenduty.com/)
- Starting price: 0 (https://zenduty.com/)
- Free plan or trial: Start your Free Trial; NO CREDIT CARD REQUIRED (https://zenduty.com/)
- Integrations claimed: 150 (https://zenduty.com/)
- Certifications: SOC 2, ISO 27001
- Customers named: Razorpay, IndiaMart, Shaadi.com, BookMyShow, Fi - Neobank, Electrum, Chalo, Cactus Communications

## What it publishes

Every page zenduty.com exposes, read 2026-09-29: 66 addresses. By kind, pages and the last 90 days:

- blog: 3 pages, 0 in the last 90 days, latest undated
- case study: 8 pages, 0 in the last 90 days, latest undated
- comparison: 3 pages, 0 in the last 90 days, latest undated

## Record

- Method: https://www.gane.ai/index/it/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/it.