# Xurrent: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 2 judge labels across 1 category by 2 of 14 models. Page: https://www.gane.ai/index/it/vendors/xurrent

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [IT service management](https://www.gane.ai/index/it/operations/it-service-management/index.md) | 0% | 32 | 0% | 2 |

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 1 | 0 | 1 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 1 | 0 | 1 |

## Sources returned with these answers

The sites and pages cited by the answers that named Xurrent, from 9 of the 9 answers that named it (only the models that return a source list).

### Domains cited

- servicenow.com: 6
- gartner.com: 5
- automationanywhere.com: 3
- itsm.tools: 3
- xurrent.com: 3 (its own site)
- blog.invgate.com: 2
- capterra.com: 2
- easyvista.com: 2
- ivanti.com: 2
- ones.com: 2

### Pages cited

- https://gartner.com/en/documents/8168829: 4
- https://automationanywhere.com/company/blog/best-itsm-tools-software-comparison: 3
- https://itsm.tools/get-the-2026-gartner-magic-quadrant-for-it-service-management-platforms-for-free: 3
- https://servicenow.com/products/itsm/pricing.html: 3
- https://blog.invgate.com/best-itsm-tools: 2
- https://servicedeskinstitute.com/resources/enterprise-itsm-platforms-worth-exploring: 2
- https://teamdynamix.com/blog/best-itsm-tools: 2
- https://virima.com/blog/top-itsm-software-platforms-compared-2026-buyers-guide: 2

## In its own words

What Xurrent's own pages state, read 2026-10-06. Stated by the vendor, not checked by the index.

- Positioning: AI-powered service and operations management, built for the modern enterprise. (https://xurrent.com/)
- For: The modern enterprise; CxOs and IT directors; service desk leaders; SRE and engineering (https://xurrent.com/)
- Price stated: Xurrent does not publish specific pricing for its license plans because each is tailored to the individual organization's needs. (https://www.xurrent.com/pricing/it-service-management)
- Free plan or trial: There is no freemium version of ITSM. Organizations can request a guided proof of concept or a sandbox environment. (https://www.xurrent.com/pricing/it-service-management)
- Certifications: SOC 2 Type II, ISO 27001, ISO 27018, C5, GDPR
- Hosting: the processing region of choice, the region selected by the customer, the European Economic Area (EEA)
- Customers named: Axsos, Bajaj Finserv, Pima Community College, Endeavor Communications, AnnealTech, Vitality, Acun Medya, Guna

## What it publishes

Every page xurrent.com exposes, read 2026-09-29: 3179 addresses. By kind, pages and the last 90 days:

- blog: 1344 pages, 0 in the last 90 days, latest undated
- case study: 76 pages, 0 in the last 90 days, latest undated
- webinar or virtual event: 18 pages, 4 in the last 90 days, latest 2026-09-24
- conference or event: 19 pages, 0 in the last 90 days, latest undated
- report or ebook: 30 pages, 0 in the last 90 days, latest undated
- comparison: 31 pages, 0 in the last 90 days, latest 2025-02-27
- template or tool: 1 pages, 0 in the last 90 days, latest undated
- glossary or explainer: 85 pages, 0 in the last 90 days, latest undated
- podcast or video: 1 pages, 0 in the last 90 days, latest undated
- news or press: 24 pages, 0 in the last 90 days, latest undated
- Recent: 2026-09-24 webinar or virtual event: Put on the headset it as a business driver the esm opportunity https://www.xurrent.com/webinars/put-on-the-headset-it-as-a-business-driver-the-esm-opportunity
- Recent: 2026-08-27 webinar or virtual event: Press start you have process now make it perform https://www.xurrent.com/webinars/press-start-you-have-process-now-make-it-perform
- Recent: 2026-08-06 webinar or virtual event: Insert coin stop fighting fires start running it https://www.xurrent.com/webinars/insert-coin-stop-fighting-fires-start-running-it
- Recent: 2026-07-09 webinar or virtual event: Connected by design xurrent ipaas pro https://www.xurrent.com/webinars/connected-by-design-xurrent-ipaas-pro
- Recent: 2026-06-20 webinar or virtual event: Keynote o11y the math you miss https://www.xurrent.com/webinars/keynote-o11y-the-math-you-miss
- Recent: 2026-05-28 webinar or virtual event: One Platform. Every Stage of Your AI Journey https://www.xurrent.com/webinars/one-platform-every-stage-of-your-ai-journey

## Record

- Method: https://www.gane.ai/index/it/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/it.